JON JOYCE PIANO TUNING

MR. JOYCE PROMPTLY RETURNED MY TELEPHONE CALL TO SET UP AN APPOINTMENT FOR PIANO TUNING. HE ARRIVED PROMPTLY AT THE APPOINTED TIME. HE ANSWERED MY FREQUENT QUESTIONS ABOUT THE PROCESS, SEEMING EAGER TO SHARE HIS KNOWLEDGE AND EXPERIENCE. WHILE THE PIANO DOES NEED TO HAVE SEVERAL SERVICES, HE EXPLAINED EACH ONE, THE COST, AND THE NECESSITY. IF IT WASN'T NECESSARY TO THE ENJOYMENT OF PLAYING THE PIANO AT THE TIME, HE INDICATED THAT IT COULD WAIT A WHILE. HE ALSO INDICATED THAT SINCE IT WAS SUCH AN OLD PIANO AND IT HAD BEEN A WHILE SINCE IT HAD BEEN TUNED, THERE WAS A POSSIBILITY OF STRING BREAKAGE. THAT, IN FACT DID HAPPEN, AND WE OPTED TO HAVE IT REPLACED, WHICH HE DID AT THAT TIME. HE ALSO CAME OUT SEVERAL MONTHS LATER TO ADJUST THOSE REPLACED STRINGS.