HoneyDoforYou Handyman Services

Customers should consider avoiding this company for these reasons: The initial handyman who was assigned to my two projects lefts them both incomplete and incorrect. The first project was to remove and replace a bathroom vanity. When the handyman Erik arrived to look at the proposed project, I asked him whether it was better to remove and replace the vanity the same day OR whether it would be okay to go ahead and remove the existing vanity and then leave the plumbing for three to four weeks while awaiting the new vanity. He said it would not be a problem to remove the vanity and wait for weeks. He said the plumbing would be okay and that all he had to do was turn off the valves. That turned out to be incorrect. The next day I noticed that the tile he had laid on the floor underneath the plumbing valves was damp. Then I looked at the valves and the flexes and noticed they were damp. I collected the slowly dripping water in a container. I came to the conclusion that the valves or the flexes were leaking. Now, this is the kind of problem that a skilled plumber would either anticipate or be able to avert by changing the valves before calling the job “complete.” It should be obvious to a real plumber that the valves were corroding and unfit to remain. The owner of the company, Rob Parrish, tried to make it my fault that Erik left the job unfinished. When he finally sent a new plumber (Keith) to correctly replace the leaking valves, it was clear that the existing valves were substandard and should not have been left attached to the wall by Erik. Keith is a competent plumber, but because he had to come out to complete a job that should have been correctly performed by Erik, I had to pay for Keith's labor, the time it took to purchase the parts, etc. Does HoneyDoforYou intentionally leave jobs incorrect and incomplete so that they can eventually charge you more to finish them? That is the impression I have. The second project was to remove and replace a light fixture. The removal was done well, but the replacement of the fixture was unfinished. I pointed out to Erik that one of the three lamps in the fixture was hanging lower than the other two. He said he indeed saw that, but he wanted to wait until the summer to shorten it because the cords needed time to straighten out and the heat (a hot climate) would contribute to that process. I trusted his judgment, which was a mistake. Now I am left with a light fixture that needs to be adjusted. Am I going to ask Erik to come back and adjust it after my experience with this company? No way. Thus I will have to pay another electrician to complete the job that HoneyDoforYou should have finished. The owner Rob Parrish was friendly at first, but when I expressed my concerns about the incomplete and incorrect work done by Erik, he became domineering. On the phone, he talked to me as if I were a child or an employee. He even told me that if we were going to have a difference about the completion of the incomplete work, we needed to have it then and there. What kind of customer service is that? Would you like to be bullied on the phone by someone who is supposed to be a professional business person? He ordered me to agree to something over email. When I read the email to an Angie’s List representative and described the phone call, the representative agreed that Rob’s tone was rather bullying. I found Rob’s approach to be sexist and offensive. He even sent me an email that was cc'd to three Angie's List men's email addresses. When I asked who they were, Rob did not reply to the email. Rob seems to have a double standard wherein he expects the customer to respect him but he gives himself permission to be disrespectful and to customers. I got the distinct impression that Rob was trying to intimidate me. I doubt he would speak to a man the way he talked to me on the phone. If he normally tells a customer what they are agreeing to over email, as he did with me, then he needs to update his customer service skills. Telling women what to do and what they are agreeing to and treating them like children is an outdated approach and it has no place in the 21st century. Everything I stated here is 100% true and I would say the same under oath in a court of law.

I found responsive service elsewhere.

Once I put in the request, I was contacted very quickly. Set up a bid. I was given choices of what could be done for the project. Set up a time to have the work done. Had to reschedule because of rain. Work was completed and I am very happy with the job that was done. I was very please with communication of service person as well.

Great service! Ken called me back quickly after my call from Angie's List. Booked time with Ken and Malcolm the next day. I bought to AC units at Home Depot, they completed most of the install the first day in about 4 hours. One AC unit was simple because it was double-hung. The other was more challenging because it was a slider. I asked them to use a plexiglass sheet to fill the space in above the AC unit on the slider and Malcolm new exactly where to go to get a custom piece of plexiglass cut to fit. Now I have a nice chilly office on these hot late summer days! Both Ken and Malcolm are contractors - very pro, and not sloppy hacks. Nice to have smart, nice people in your house doing work for you. I'll hire them again!

Great job. Professional, courteous, friendly, responsible, and quality work.

I initially called them to install a microwave at my rental house and then again to repair the oven in my own home. They were on time, the price was at or less than what we discussed and the work was professional. They even offered to sweep up my kitchen floor that was a bit dirty before they came. I will definitely call them again when I need repairs.

Rob came out right away, was very professional. He needed to come back several times because we needed to have the shutters removed, then after the window was installed, the shutters needed to be put back. I also needed him to take care of a thermostat that wasn't working properly and a wall outlet which was also broken.

He was punctual and efficient; I called him back after the installations to tell him one sink was leaking underneath, and he immediately returned and fixed it without complaint. He was friendly and prompt.

The service provided was excellent especially since we had to increase the size of the portable unit to reach the temperature I wanted. He suggested we install some insulation and a door to seal off the gym from another part of the garage and this was the correct approach. He handled the return of the first unit without an issue and did a lot of work to find the best way to vent the portable unit. The work was very professional and I'm quite pleased.

This is not your run of the mill handyman. He has a degree in electrical engineering and he solved some problems in my home I had lived with for years. He does work on other jobs at the same time, and some times he did come a little late, and would ping-pong back and forth. His work was excellent! I would continue to use him again.

They did a good job and I would use them again.

Rob showed up, we walked through everything, he gave me an estimate and as soon as the materials arrived he went to work. Finished in a day, very prompt, very professional.

HE DID A NICE JOB, THE ONLY THING THAT CONCERNS ME IS THAT I HAVE STILL NOT SEEN A BILL. HE DID GOOD WORK AND I WOULD HIGHLY RECOMMEND HIM.

I called to see if they did window repair of double pane windows. I left a phone number and explained the problem. I never received a phone call back.

Left several messages and he never returned any calls.

He came the first time and fixed the toilet - it took 5 minutes. The light bulbs I had available were not the correct ones to install so he had to come back again. It took him 5 minutes to do. I thought he price seemed high because I am on his way home and he charged me for a second trip. He didn't offer to go get the light bulbs on the first trip and that would have saved me the trip charge.

He needed to either tell me the job was too small, or show up and do the work.

Rob was very polite, communicated very well regarding when he was coming and was always on time. The work was done very well, and I was quite satisfied. I would use his services again without hesitation. I was surprised at the price; he could have charged much more since he made two trips plus going to a store to obtain the part. Overall, an A+ rating from me.

FOR THE MOST PART HE DID OK. HE IS NOTHING TO WRITE HOME ABOUT. IT WAS SATISFACTORY. HE IS NOT TERRIBLY RESPONSIVE. THE LAST TIME I CALLED HIM TO DO SOMETHING, TWO WEEKS LATER HE CALLED ME BACK. FOR SAN DIEGO THAT IS NOT UNUSUAL, AND I DID NOT END UP USING HIM FOR THAT PROJECT.

Rob did come out and look at all the work I wanted done. He promised an estimate on the following Tuesday. After waiting until Friday, I emailed him and he sent the estimate. This was on February 22, 2006. I called twice to schedule an appointment and as of today, March 3 have not received a call back. At this point I am trying to get the work done through another company. I understand that he may have been busy but at least a return call was expected. This type of response is exactly the reason people get so frustrated with repair/contractor services.

ROB: CAME AND PROVIDED A QUOTE TO DRYWALL, TAPE AND MUD OUR GARAGE. ROB QUOTED $750.00. SAID IT WOULD TAKE 16 HOURS @ $45.00/HR. I THOUGHT THAT PRICE WAS HIGH. I BELIEVED IT WOULD TAKE HALF THE TIME QUOTED.

INSTALLED ON THE DAY PROMISED. APPEARS TO BE GOOD WORK. NOT SURE IF THEY ARE PROPERLY PLACED, BUT SINCE MY HUSBAND DIRECTED WHERE THEY WOULD BE PLACED, THAT WOULD BE HIS PROBLEM!

DID NOT RETURN TWO PHONE CALLS; AFTER 2ND ATTEMPT AFTER TRYING SECOND CONTACT TELEPHONE NUMBER AT REACHING/TALKING TO HIM, HE NEVER CALLED BACK.

UNSATISFACTORY. CALLS WERE NOT RETURNED.

MR. PARRISH WAS PROMPT IN RETURNING MY CALL. WE SCHEDULED A MEETING and HE CAME ON TIME and WAS VERY SYMPATHETIC TO MY SITUATION. I WALKED HIM THROUGH MY ''DISASTERS'' and HE TOOK NOTES AS WELL AS OFFERING SUGGESTIONS AS TO HOW I SHOULD DEAL WITH MY REMODEL/CONTRACTOR PROBLEMS. WITHIN 48 HOURS MR. PARRISH HAD SENT ME A QUOTE FOR THE TASKES THAT NEEDED TO BE ADDRESSED. HIS BID SEEMED VERY FAIR AND WITH IN RANGE OF THE OTHER 4 ESTIMATES I RECEIVED. I WOULD NOT HESITATE TO USE HIM WHEN THE TIME COMES!