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Guthrie & Sons Heating, Air, & Solar
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
With over 60 years expertise in the trade we have become experts in communication and delivering an exceptional customer service experience. We have installed, serviced, maintained and designed thousands of comfort systems through out San Diego and Temecula Valley. We offer exceptional design and installation consults that are directly backed by superior engineering, customer service and highly skilled technicians. We have spent countless hours training our employees on what we call the "Guthrie Way" and to stay away from bad industry practices that seem to loom out there. Whether you need a furnace or air conditioner repaired, serviced or a quote for a new system, you can be assured that our highly trained team will not let you down. Matthew J. Guthrie
Business highlights
Emergency services offered
20 years of experience
Services we offer
Heating & A/C repair, change outs & upgrades. Specialize in residential retrofit applications., maintenance
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9327 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 0% | ||
| 2% | ||
| 1% |
Showing 1-25 of 327 reviews
Collette F.
Jun 2019
Guthrie replaced my heating and air conditioning units in the past. Excellent work with very fair prices. Now they come twice yearly to do a tune up, replacing filters,etc. Their staff are knowledgeable and professional. They arrive on time, get the work done and always leave a clean workspace. Excellent service. Thank you!
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks [Member Name Removed], you are always a pleasure to work with! Thank you so much for taking time to write this review."
Steven B.
Jun 2019
Before giving a review for a major purchase, I like to wait awhile to be sure that it performs in a manner that meets my expectations. My HVAC system has been in for 6 months now and has been efficient and trouble-free. The installation team was friendly and professional, answered all my questions, arrived and completed their work on time, and cleaned up after themselves.
Response from Guthrie & Sons Heating, Air, & Solar
"Thank you so much [Member Name Removed]! So glad to hear everything is still running smooth for you!"
James W.
Mar 2019
They provided a detailed quote with several options. I chose the middle one, and they got it done promptly with no problems.
Response from Guthrie & Sons Heating, Air, & Solar
"Thank you so much for sharing about your experience! We appreciate the good word!"
Maryann H.
Feb 2019
There were no problems and everything went fine.
Fred V.
Oct 2018
It went very well. My experience overall with Guthrie & Sons was very good. Based on how they handled the proposal interaction and actual installation, I would definitely recommend them. The person who provided me with a quotation was very professional. He answered all my questions and put clarification, wording into the agreement that I requested. Two Technicians performed the entire installation in one business day. I will now wait to see how they respond to my first annual call to inspect and service the equipment and any follow up calls. I do not anticipate any problems or issues based on my overall experience. They are a very professional company and group of people.
John C.
Aug 2018
It went good.
Response from Guthrie & Sons Heating, Air, & Solar
"Thank you for your positive rating! Glad you enjoyed your service!"
Alli H.
Jul 2018
I don't know where to begin with this company. I booked them a month in advance for a day when my business would be closed. It was to fix the ac, in july, a very hot month. They came out a month before to give me a written quote (which I still have). They were the most expensive quote by far but went with them because they were so called reliable. My staff called them the week before (on a thursday) under my orders to confirm of the service repair scheduled for monday. They said yup, all good see you monday. Friday comes around and they cancel my repair bc they do not have the correct information to fix the repair. I was unhappy to say the least, they had a month to get this and we called previously to confirm. They send a technician out TWICE that day to find the serial number, mind you in my busy business. The unit was painted so they kept complaining they couldn't find it bc it was painted...again this is your job and your screw up, not mine. At this point our ac is now unusable bc they keep opening the unit and not putting it back together. Fast forward to monday and the owners son wants to take a look at it, he only made things worse. He calls me with an attitude claiming he came out to my business out of the kindness of his heart to look at. I was unhappy to say the least, thats what you do when you own a business, you fix your employees screw ups. Since they last minute had to come on Monday, a day when my business is normally closed I had to beg an employee to go in and let them in since I was out of town. I come to find out, this married business of Guthrie and Sons said thee most inappropriate things about my employees chest size. Asking where she got her boobs done bc they looked nice. I was absolutely appalled. I wanted to fire them on the spot but it was supposedly getting fixed the next day. Come to tuesday a very YOUNG to say the least technician came out, couldn't fix the unit because he again ordered the wrong part and had no clue what he was doing. As he was outside their receptionist called to explain they again had the wrong part so couldn't fix our unit that day and the employee packed up and left. I fired the company after that.
Response from Guthrie & Sons Heating, Air, & Solar
"We tried very hard to help this customer with a VERY difficult situation with unfortunately no avail. Though we seem to have conflicting stories, we have reimbursed 100% of her costs, let key management and employees go and have tried to amicably and respectfully resolve the conflict She has chosen to move on and we wish her nothing but the best with the new company. Though we regret loosing her as a customer we feel as though we have done everything humanly possible to resolve the issue at hand. V/R Matt Guthrie"
Benjamin R.
Jun 2018
Service was on-time and well done!
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks for your positive feedback [Member Name Removed]! We are glad to see you had a great experience with us"
Dolores F.
Apr 2018
Great They came right away did a great job and cleaned up everything before they left
Response from Guthrie & Sons Heating, Air, & Solar
"Glad to see you were happy with your service and thankful for you sharing!"
Amy B.
Feb 2018
They were quick, had excellent comunication and everything has been working well.
Maryann H.
Jan 2018
It went Very well.
Response from Guthrie & Sons Heating, Air, & Solar
"Glad to see you enjoyed your service with us!"
Fred V.
Jan 2018
It went very well. They were able to accomplish all work in one day with two technicians. The installers were very helpful and came back a few days later, at my request, to balance the flow of heated air through-ought the entire house. Based on my experience with them so far I would definitely recommend them,
Response from Guthrie & Sons Heating, Air, & Solar
"Thank you for sharing your experience! We are always happy to make sure our customer are 100% satisfied"
Debra M.
Jan 2018
They always call to remind me when it's time for an appointment, their service people are on time, take care to wear "booties" in the house to keep the floors clean, and are good at explaining exactly what they saw each time, what is normal, etc.
Response from Guthrie & Sons Heating, Air, & Solar
"[Member Name Removed], thank you for sharing your experience with us. Glad to have you as one of our long term customers!"
DAVID S.
Jan 2018
Extremely well. From the moment the representative reviewed our needs and gave us a quote, to the point that we obtained the City Permit for the work, everything was handled competently and professionally. This is a wonderful company that I would hire again in a heartbeat!
Frank S.
Jan 2018
Great work. Showed up on time, got the job done quickly and very clean. Guthrie and Sons will have all my business from now on
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks [Member Name Removed], we are happy to come out anytime! Thanks for sharing your experience with us!"
Deborah A.
Jan 2018
Unit stopped working shortly after due to motor part. When I had them come back out to look at it the estimate given to replace part was much higher than other quotes sober had another company repair it
Response from Guthrie & Sons Heating, Air, & Solar
"Hi [Member Name Removed], I really do apologize. We have no record of your name or address on file. We do have 100% customer satisfaction guarantee. If you could give us a call at 619-269-3013 we would like to see what we can do to rectify the problem that happened. Thank you so much and we look forward to speaking with you."
Benjamin R.
Jan 2018
The service man came into our home and was very respectful. He performed the tune-up and offered solutions for HVAC systems.
Jack F.
Jan 2018
Great very thorough
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks for sharing [Member Name Removed]! Customers reviews are always a great contribution to our business"
Matt T.
Dec 2017
Great. Very professional.
Thomas C.
Nov 2017
Technician located and corrected problem. Excellent service.
Response from Guthrie & Sons Heating, Air, & Solar
"Happy to see you're 100% satisfied as it is what we guarantee! Thanks for sharing!"
Vic A.
Nov 2017
Fine, no issues, very pleased.
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks [Member Name Removed]!"
Paula W.
Nov 2017
It went fine. They were good I liked them. I thought they did a really good job.
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks for your rating and sharing your satisfaction!"
Will C.
Oct 2017
Really outstanding
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks for your Review [Member Name Removed]! We look forward to seeing you on the 18th"
Maria H.
Sep 2017
fine
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks for your "A" rating!"
Craig C.
Sep 2017
Did a fine job. Knowledgeable and professional service provided.
Response from Guthrie & Sons Heating, Air, & Solar
"Thanks [Member Name Removed], we are happy to come out anytime! Thanks for sharing your experience with us!"
Licensing
State Contractor License Requirements
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FAQ
Guthrie & Sons Heating, Air, & Solar is currently rated 4.9 overall out of 5.
Guthrie & Sons Heating, Air, & Solar accepts the following forms of payment: CreditCard
Yes, Guthrie & Sons Heating, Air, & Solar offers free project estimates.
No, Guthrie & Sons Heating, Air, & Solar does not offer eco-friendly accreditations.
No, Guthrie & Sons Heating, Air, & Solar does not offer a senior discount.
Yes, Guthrie & Sons Heating, Air, & Solar offers emergency services.
No, Guthrie & Sons Heating, Air, & Solar does not offer warranties.