*Long Distance mover Only* GPS Moving is a long distance and out of state moving company with over 20 years experience. We at GPS Moving and Storage are aware that providing good customer support will give you the confidence you need in knowing that your belongings are in the right hands. We work hard to earn your business and will work equally hard to keep your business. Call us and see how we can help you with your long distance moving needs.
Moving from San Diego, San Diego Relocation, San Diego cross country movers, San Diego long distance movers, San Diego to Nevada movers, San Diego to New York movers, San Diego to Texas mover, out of state movers
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Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
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9% |
"Thank you for forwarding Mr. [Member Name Removed]’s complaint to our attention. We appreciate his position and acknowledge that errors were made during his move. In response to Mr. [Member Name Removed]’s inquiry, our manager made a sincere attempt to resolve his concerns promptly and fairly, however Mr. [Member Name Removed] was unwilling to accept our requirement of confidentiality. Instead, Mr. [Member Name Removed] chose to lash out with multiple negative internet reviews, posted on multiple websites, using various aliases. Mr. [Member Name Removed] has gone so far as to access a private website, which also contained images of an employee’s family, and posting inaccurate and false information derived from that website. GPS Moving made a good faith effort to resolve Mr. [Member Name Removed]’s complaint. Mr. [Member Name Removed] responded in a manner that was disproportionate to the actual problem. Yes, a mistake was made, the result of human error and poor judgement, but the action was not malicious. GPS accepted responsibility and offered Mr. [Member Name Removed] a generous compensation package, which was predicated upon one condition, confidentiality. Mr. [Member Name Removed] declined our offer because of his firm belief in his first amendment right, and instead embarked upon a scorched earth campaign, whose scale of viciousness and meanness of spirit far exceeds any injury we may have caused. We also refuse to give up our rights. GPS Moving will not reward bullying behavior with good intent and good will. GPS Moving has an established claim process in place to assist customers with transit related claims. Mr. [Member Name Removed] has filed a claim and will be compensated fairly, in a manner consistent with federal law and the contract terms."
"First and foremost, I'd like to express that we don't take clients feedback faintly. It was very disheartening to read this review especially since we had addressed all of the concerns over 7 months back when delivery of your belongings took place. Your delivery was scheduled within the allowed time frame, but due to prior commitments you were unavailable to accept delivery. GPS Moving arranged easy access storage facility and placed your belongings there for you to access at your convenience. Even though we were within the allotted time for delivery we still refunded $373.80 for the inconvenience and for some of the boxes being damaged. The structure of the boxes were tattered but the actual contents within the boxes were not reported to us, 7 months after delivery took place to a storage unit in TX you have posted this review to 6 different review sites. We are not sure if the items remained in storage these 7 months and who moved it out of storage for you. We have made several attempts to learn more about the damages you are mentioning in your review and requesting pictures (not of the boxes but actual contents to be sent to us along with the claim form provided. Please feel free to submit a claim form - we are more than happy to correct any wrong doing."
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