Gormsen Appliance, Co.

OK; Need to replace

After several emails and a phone call. The technician was able to help me resolve the problem and reset the machine. It works great and there was not charge. I will call Gormsen Appliance nect time I have any appliance problems!

Outstanding. Refrig quit on Monday. Called GORMSEN APPLIANCE CO. Axel, the owner, was at our house Wednesday morning. He completely took care of the problems, fixing our 20 year old refrig. and replacing the ice maker. We're back to normal living. We've dealt with Gormsen since 2012 for several appliance problems and they are alway quick to show up and the work has always been 100% quality, with no call backs.

Had a great selection of dishwashers. Ordered the one I wanted. Delivered and installed on the day and time that was agreed on. Expert installation by a friendly and knowledgeable technician. They are coming back today to install a new washing machine!

Went OK, delayed the cost to purchase a new frig.

Came out, told me he couldn't fix it... Charged me.

It went great. Technician diagnosed the problem and replaced parts.

Seems scammy to me.

Could not find the problem, machine still acts up but apparently there is no problem!

Ice Maker was replaced. An additional piece had to be ordered, which took longer than I expected.

Excellent overall. I would not hesitate to call them next time.

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Well; could not have gone better. They replaced the compressor, evaporator, heat exchanger, pan heater and defrost hd, basically rebuilding the system.

Went well. Price was a bit more than I was hoping. Mostly since dishwashers are pretty cheap these days

Not happy that they didn't explain their services better

Very well. Mr. Gormsen made sure that the repair was necessary.

Brought correct replacement parts based upon info I provided the scheduler. Fixed dryer, asked to use my vacuum to clear away accumulated lint, and finished with the area neat and clean. Very professional. This is the second time I've used this company (previous washer repair) and will continue to do so as they've earned my business.

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unknown

Great - it was expensive but only because there were three separate problems - needed a new fan, needed a new ice-maker and drain needed to be unplugged. We are very happy with their work.

the washer does fill faster, now. However, the machine was not returned to its original position, and bangs against the doors when in spin mode. Also, I resent being charged for the labor of replacing and removing the faulty "new" valve, when my old valve is still working. I was charged for a 2 man job, because my machine is built into a cabinet. I'm not clear on why 2 men were necessary.

Came on time and even offered options for dealing with the issue which was fixed.

unknown

Quickly addressed issue, knowing exactly what problem was. Staff was wonderfull.

Quickly addressed issue, knowing exactly what problem was. Staff was wonderfull.