GGR Energy & Remodeling

kThey did good work, had to get them to move the compressor so it wasn;t in front of window. O

I waited until too late in the season to get my AC inspected, when I tried to schedule they were booked solid for weeks as a result I didn't use my purchased deal.

Everything went excellent, very informative, walked through the equipment with me so that I could understand it. He also advised me on what would be the best method to suit my financial needs.

I found one return vent that didn’t seem like it was pulling much air and they were supposed to follow up with us about another vent but they never did.

It went fine. He was polite and professional.

The technician was very courteous and professional and provided excellent service and feedback. I would certainly contact GGR Energy for possible future work.

He did a good job in checking everything and everything's fine. He was also nice and thorough.

Checked pressure at the compressor high/low side, visually inspected compressor unit, and took temperatures at 2 internal vent registers. Did not enter attic to check condenser coils or blower unit (I thought this was included, but didn't feel like arguing with the technician). The service purchased from one of Angie's List deals advertised a 20 point inspection, I think I got a 4 point inspection. I expected a cleaning of the condenser coils, cleaning of compressor coils/interior parts, and readings taken on the blower motor. This is what I've received from other providers for similar service packages.

It's pretty old and it turned out that it needed a new capacitor. The technician was knowledgeable and explained everything. It's been working like a charm ever since - all through our heat this summer.

I actually contacted GGR Energy as a second choice. It took about a week before Christian and I was able to meet up due to conflicting schedules on both our parts. I needed more insulation in the attic, and Whirley Birds on the roof as a solution to 2 rooms facing the south side of my home that has constant sun exposure. Once we met, Christian surveyed and got a temperature reading of my attic. Next he surveyed the roof for Whirley Birds to aid with the insulation. The crew was on time to my home for the insulation install about 2 weeks later. The process took about 2 to 2 1/2 hours on a very hot day. They began in morning and were finished before Noon. My family and I could feel a difference in the air temperature on the 2nd floor. And by late afternoon, my family said they were cold with the central A/C on. We were expecting the contracted Roofers to be present during that day, as well, but the company contracted for the job was not able to come at the appointed day and time. The Roofers came the next business day to install the Whirley Birds. Once the Whirley Birds were installed I could feel an even temperature between both floors, and my family said they were "cold". So with both installs, I had immediate results, and looking forward to reduce energy bills.

Decided to get a second quote due to the excessive cost quoted by GGR. Also it was clear that they were not eager to take on this uncomfortable job. (It was 105 degrees in ramona and hotter than that in the attic) Just had the work done by Charlie from Central Air. Repaired the air conditioners for $350. and furnaces for $1,000. He had quoted the job at a higher price, but reduced the cost when he left because he took less time than he had planned. Saved over $10,000. by getting a second opinion. Just because the coupon is a good deal, don't just accept the repair quote. Everything is working like new. Just needed a good cleaning and some freon. Thank you Charlie and Central Air.

It was fine. They did what was advertised. It took about 45 minutes to an hour to do. The company sent one tech.

Great. Their guy was very professional, very informative and I felt like he really took his time and did the job right instead of rushing through it.

I would not recommend this company for anything that has to do with AC units. Although they did show up on time, they did not perform a large portion of the "20-points" they were suppose to do. The following is but a few examples of what was supposed to be perfomed and included in the list provided by Angie's list that the tech did not do: tech did not access or inspect the inside units, did not measure temperature from the units, did not check the thermostats, did not flush and drain the condensation drain, did not inspect duct work. He spent the entire time on the outside and did not clean or remove any debris from the units, therefore I cannot even confirm if any work was even done as I was not outside with him. The units are actually working worse now than before they supposedly did the "tune up". When I complained, the owner only offered to reimburse me half of what I had paid. I will need to hire another company to actually do a good job.

He showed up right on time. He called first to say he was coming. He went up on the roof to access the AC unit. He removed the filters from the heater portion and washed them (they are the reusable kind). He worked quickly. He was very knowledgeable about heating and AC operations. He took time to answer all my questions.

I got a response to my call very quickly. I spoke with the owner, Christian. We discussed what was involved in installing the A/C unit, and I also expressed interest in getting a bid for a whole house energy assessment, which is something they specialize in. He said he could look take a quick look around and determine if that was something appropriate to put on the bid. We set an initial date for him to come to the house and give me a bid in 8 days, at 1:00pm on 8/20/14. On that day, at 11:30am, only an hour and a half before he was supposed to be there, he called and said that because it had rained over night his equipment had gotten wet and he wouldn't be able to come out. I wasn't asking to have the whole house assessment done that day, only to see if it was appropriate. I don't know what equipment he needed to just give a bid for installation of the unit and determine if the whole house assessment was appropriate, but I agreed to reschedule for 8 days later, on 8/28 at 10:00am. On the 28th he didn't show up at 10:00, and I waited for about 20 minutes and then called. He apologized and said that he had forgotten to put it on his calendar. He said he was too busy to do it now but would call his tech and see if he could do it, but called back and said that his tech couldn't do it either. At this point he asked some questions about the installation and said that if I was looking to pay only $500 it wasn't going to work. He tried to give me a half-assed quote over the phone of around $1800, and then said that it would cost even more because the electrical panel was at the other end of the house. I asked if we could reschedule the bid one more time and he basically inferred that I should find another contractor. Straight up, I feel disrespected. That he didn't contact me until only an hour and a half before he was supposed to be here for the first bid was a bad sign, but I understand that stuff happens, and I was fine with rescheduling. When he didn't show up the second time I was angry, but I've forgotten to put important stuff on my calendar too. But when he tried to give me a bid over the phone without even seeing the job, and then tried to price himself out of the job and suggested I find another contractor, I was dumbfounded. Is this any way to run a business? This company has good ratings on Angie's List, so maybe they do good work, but this was a terrible experience, and I believe that he conducted himself in an incredibly unprofessional manner.

Told me my compressor was dead (which it was). Told me I'd get an estimate for the repair via email. I never saw the email. I've since had the whole AC unit replaced by another company.

We were very happy with the service and felt that he was giving us good advice about the state of our system. We noticed an improvement in how it was running immediately. He was on time and called when he was on his way. After he left, we noticed the system was doing a better job cooling the house.

I'm very pleased with the final product. It only took them one day to do the job. They cleaned up the mess well and I didn't have to do anything. They gave me a lot of information and even filled out all the forms for my rebates.

We bought this deal because a previous HVAC company's technician strongly recommended we buy a whole new AC/Furnace at a cost in the five figures. We wanted a second opinion. This man came out, did a superficial inspection, confirmed there was a leak in the AC system somewhere, and that was all. He did not inspect the rest of the system including the blowers. Unfortunately, I would not call them again because of lack of thoroughness, even though the tech was polite and clean.

Had to postpone but emailed prior to expiration date twice. They never responded. Hopefully we will get it straightened out but it has turned into a bit of a hassle. Maybe this will get things moving.

The provider was patient with my questions, and more than willing to educate me about my HVAC. He took his time and did an excellent check of my system.

The tech was professional and recognized the problem and fixed it.

The service went fine. They did exactly what the deal stated and the service went smoothly. The technician did a nice job and was polite. He was also competent. I had no problems scheduling the service.

We had them do the ducts, insulation, new heat pump and in a separate contract put in photo voltaics. They were thorough, did good work.