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Garage Door Medics

4.8(
957
)
Garage Door - Install or Replace - For Business, Garage Door Repair, Garage Door - Repair - For Business,

About us

Established in 1990, Garage Door Medics has worked hard for almost three decades to be an industry leader through adaptation, professionalism and sticking to our corporate oath and motto. Our team and culture align with being a people company first that fixes garage doors. We hire people that care about people. We incorporate trust, honesty, and transparency into the garage door industry. Our offices are open 24/7 to be there when you need us most. Our qualified technicians will arrive at your home in well-marked and stocked vehicles to complete the job on our first visit as we know your time is valuable. Our goal is to earn your trust and become your garage door company for life. We'd love the opportunity to earn you as a customer.

Business highlights

Emergency services offered
35 years of experience

Services we offer

24/7 Garage Door Service & Repair, Annual Maintenance Check-Ups, Automated Gates., Broken Springs, Carriages Garage Door, Commercial Garage Doors, Controlled Descent Device, Custom Wood, Emergency Garage Door Repair, Gear Sets, Keypads, Openers, Panel Replacement, Photo Eyes, Preventative Maintenance Programs, Rollers & Cables Hardware, Safety Checks, Steel & Aluminum Garage Doors, Transmitters & Circuit Boards, Vinyl Garage Doors, Weatherstripping & Trim

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8957 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
3%
2
1%
1
2%
Write a review
Showing 1-25 of 957 reviews
Sue A.
May 2023
5.0
Yes, I recommend this pro
$300
Rick took care of the issues and provided outstanding customer service.
Norman B.
Mar 2023
5.0
Yes, I recommend this pro
$700
Rick the technician was awesome. He was very knowledgeable and explained everything to me. He replaced both springs, tightened and greased everything up and was done in under an hour. Highly recommend this company
Russ S.
Oct 2022
1.0
$776
They reconfigured the door, replaced the spring, and replaced the strut. Guy claimed that the last guys didn't set up the door properly -- "the last guys" was Garage Door Medics. Actually, this was the fourth time I used them. Their techs tell a great story and exude plenty of knowledge and confidence -- but my experience with them has been that they are merely out to extract money. They've worked on that door 4 times over the course of 7 years, and none of them have gotten it right. This particular repair only lasted 16 months.
N A.
Oct 2021
5.0
Yes, I recommend this pro
$650
Jesse Mendez quickly assessed our garage door and opener and diagnosed the problem. He explained the issue and answered our questions. Then he replaced the aging spring and re-calibrated the opening mechanism in the motor. Jesse was professional and personable. He was a delight to work with. I highly recommend Jesse and Garage Door Medics
Russ S.
Jan 2021
5.0
Yes, I recommend this pro
$246
The technician showed up on a Sunday morning, at no extra charge, on time. He assessed the problem quickly, and figured out how to repair it efficiently and relatively inexpensively.
Laurene K.
Sep 2019
5.0
Yes, I recommend this pro
$58
I wanted someone to check my roll-up garage door because it seemed to be getting louder than ever. I read reviews on Angie’s List, Google, and Yelp. I called Garage Door Medics because they had the most highly rated reviews. Flora answered my phone call; she was very nice and professional. I was able to get a date/time period that worked for me. I also told Flora that I had a coupon from Angie’s List & she said they would honor that. On day of appointment, Eric called to tell me he could be at my address within 15 minutes which was great for me. He looked at my garage door & started to work. As he worked, he showed me where to grease the rollers, hinges, etc. He also showed me where to grease the door opener screw drive. He told me which products were best for the door & gave me a recommended schedule to perform this activity myself. He also informed me that my door (Wayne Dalton brand) had a unique spring configuration. He told me what to expect if/when it did break. He did not try to up-sell me on anything. Eric was very pleasant, willing to share information about my garage door, very efficient. I highly recommend Eric and Flora at Garage Door Medics.
Sandra T.
Mar 2019
5.0
Yes, I recommend this pro
I was given a 4 hour window and Josh arrived within that time, he even called me first to say he's on his way. It went very well and it didn't take very long.
Jeff K.
Feb 2019
5.0
Yes, I recommend this pro
$49
I have used Garage Door Medics in the past and they never disappoint. Eric, the service tech, was on time, very courteous and professional and did a fantastic job of assessing my garage door. He then performed routine maintenance on it and it works like new again! I highly recommend this company for their expertise, professionalism and honesty.
William G.
Feb 2019
5.0
Yes, I recommend this pro
$49
The technician was on time, performed the maintenance in a professional manner and
NORMAN L.
Jan 2019
1.0
In brief, about a month after GDM supposedly replaced the spring and checked the garage door opener for any other possible weakness, the opener broke again. I happened to be out of the country at the time, and my tenant---an elderly woman---had no idea who had fixed the problem the first time (i.e., Garage Door Medics), and called in some entirely different company, which resolved the problem at a cost of $150+. When I returned and learned of this, I called Garage Door Mechanics and explained the situation, hoping for some compensation.. However, the person at the other end of the line at GDM said someone would call me back---but no one ever did. I feel I was ripped off by Garage Door Medics.
Michael L.
Jan 2019
5.0
Yes, I recommend this pro
$99
Was able to have the technician out the same day. Very punctual and professional, called me 30 minutes before so I had time to get home. Showed me what he did and explained what may need to be done in the future as well as some tips for maintenance.
Response from Garage Door Medics

"Thank you [Member Name Removed], Thank you so much for taking the time write a review about your experience with our company! It means so much to our team to hear your positive feedback. Thank you for allowing us to exceed your expectations and earn your trust. Thanks, Garage Door Medics Team"

Roger S.
Dec 2018
5.0
Yes, I recommend this pro
Great! very professional.
Response from Garage Door Medics

"Thank you [Member Name Removed] for your review and allowing us to earn your business. Happy Holidays!!! - Garage Door Medics."

Thomas A.
Aug 2018
5.0
Yes, I recommend this pro
My wife and I could not be more satisfied with Garage Door Medics and their service technician, James H. I spoke with Rickey when I first called GDM to set up the service for my broken opener and he was very knowledgeable about what I needed repaired. He told me that James would be the tech and gave me a 4 hour window for service that day. I was pleased that they would come out right away. James came out within the 4 hour window and told me what had to be done and what he would do to fix the problem. James was one of the most friendly service people we ever had. He did the work very quickly and we were 100% satisfied with the job he did. We totally recommend Garage Door Medics, Inc. for any service on YOUR door!
Janet G.
Jul 2018
5.0
Yes, I recommend this pro
Great service!
Lizbeth E.
Jun 2018
5.0
Yes, I recommend this pro
$250
Oustanding experience. Caleb was punctual, polite, professional. Arrived on time, went up and beyond to explain my problem and how to prevent future issues. Spent time with me to ensure I understood corrections and maintenance. Highly recommend
Holly W.
May 2018
5.0
Yes, I recommend this pro
$89
Robert was very thorough In inspecting and finding out what wasn't working properly. It ended up being simple and now goes up and down the way it should. And...I got my senior discount! Very courteous and professional.
DONNA C.
May 2018
5.0
Yes, I recommend this pro
$50
Great! The garage door was out of alignment. Routine maintenance was completed. Service was wonderful and employee was very knowledgeable. I will probably need a new door (I have a 15 year old door and a short driveway. People often use it to turn around and have hit the door multiple times). I've used Garage Door Medics three times with wonderful results and when I do replace the garage door, etc. I'll be calling them (as soon as I figure out how to keep others from bumping into the door!) I highly recommend Garage Door Medics!!
William S.
May 2018
5.0
Yes, I recommend this pro
$650
Leo was on time as promised. provided a detailed explanation of parts and services. he as clean, professional, and friendly.
Response from Garage Door Medics

"Thank you [Member Name Removed]! We appreciate you for taking the time to write us a review! We will be sure to let Leo know of your review, it will make his day. Thanks for allowing us to earn your trust and your business. If you have questions or need anything in the future, don't hesitate to give us a call! Thanks, Garage Door Medics Team"

Hal G.
May 2018
5.0
Yes, I recommend this pro
$98
Very well. He was on time and very professional. He explained what he was going to do, and also provided information for upkeep of the doors.
Response from Garage Door Medics

"Thank you [Member Name Removed]! We appreciate you taking the time to write us a review, it means more to us than you realize. Thank you for allowing us to earn your trust and your business. If you have any questions, feel free to reach out! Thanks, Garage Door Medics Team"

Pamela W.
Apr 2018
5.0
Yes, I recommend this pro
$700
Great. Finished in about an hour. Very courteous. Explained the needed repairs and what repairs were not essential.
Response from Garage Door Medics

"Thank you [Member Name Removed]! We appreciate your review, it means so much to us! Thank you for allowing us to earn your trust and your business. If you have any questions down the road feel free to reach out! Thank you, Garage Door Medics Team"

Jim H.
Apr 2018
5.0
Yes, I recommend this pro
$300
New sensors installed and rollers upgraded. Technician was on time competent and explained all procedures, We were fully satisfied.
Melanie W.
Mar 2018
5.0
Yes, I recommend this pro
$50
Just fine. The technician lubricated the door and all is good. He also pointed out that our door really should have two springs rather than just one but wasn't pushy about getting me to do the work.
Response from Garage Door Medics

"Thank you [Member Name Removed], we appreciate you taking the time to write us a review! We're glad we stood true to our motto and only recommended what you need. If you do have any questions down the road, don't hesitate to reach out. We're here for you if you need us. Thank you, Garage Door Medics Team"

Sue B.
Mar 2018
1.0
$58
I used a coupon received in the mail to request a "check-up" of our garage door and door opener. I can't comment on the "quality" of work, since I didn't watch the techs and they didn't do any repairs. But the whole process was just completely strange: very lackadaisical with no real indication that the company cared much about our business. I was not given an immediate report on the inspection - which I think such companies should 'always' provide so the customer has a record of what was done/found and can talk about it with the tech with direct knowledge of exactly what was inspected.. When the techs finished, one of them just noted that things seemed to be fine, except that I should watch one of the door panels since it slightly bowed when the door moved up and down and could become a problem. Since I was given no inspection report, I called the office later and asked for one. I was just sent a receipt for my payment ($58), which was pretty useless. I had to ask a second time by e-mail, and received back an "Initial Safety Inspection" form with virtually no details - and no mention of what the tech had told me, so I had no written record of it. (The form might have only been done up 'after' my e-mail message.) The form says: "Initial Safety Inspection BEFORE 25 Point Inspection Can Be Started" - asking the tech to note whether the door opener worked and whether the door reversed when the opener sensed an obstruction. But 'nowhere' was there any mention of what the "25-Point Inspection" included - or even whether it was carried out. A very unsatisfactory experience for what should have been a pretty straight-forward process to complete to my satisfaction. I'm calling another company to do another inspection/check-up that I have confidence in.
Response from Garage Door Medics

"Hello [Member Name Removed], We apologize that you were not given the correct inspection report after the fact but we did everything we said we would do minus the document you wanted. I did just email it to you and so you know "green means good" "yellow is satisfactory" and "red is repair or replacement needed". If there was anything in red, we would have advised. So for the low cost you paid, we did the 25-point safety inspection, checked and adjusted all mechanical and moving parts and lubricated your garage door system. Our Technician did not find any major repairs were needed. We thought this would be good news! Jason our Director of Customer Relations is calling you to clear up this matter and hopefully turn your "F" into an "A". Sincerely, Kimberly Parker"

Dennis C.
Mar 2018
5.0
Yes, I recommend this pro
$890
Great, fast smooth and efficient.
Response from Garage Door Medics

"Thank you [Member Name Removed]! It means so much to us to hear from you. We appreciate you taking the time to write us a review. Thank you for allowing us to earn your trust and your vision. If you have any questions feel free to reach out, we're here for you if you need us. Thank you, Garage Door Medics Team"

Andy A.
Mar 2018
5.0
Yes, I recommend this pro
Leo the tech did a good job. He has been at my home before for maintenance/repair. This time he arrived promptly at the agreed-upon time and diagnosed that the garage door opener needed to be replaced (he had told me when he was here about 9 mos. ago that the garage door opener was not going to last much longer, so this was not surprising (it was 23 years old)). Leo presented me with various options, patiently explained the costs and benefits of each option, and, once I decided, he completed the work quickly and efficiently. He explained how the new opener works, and he left the garage clean/the way he found it. I recommend Leo and look forward to seeing him again when I call to have annual routine maintenance performed on the new opener.
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Showing 1-25 of 957

Licensing

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FAQ

Garage Door Medics is currently rated 4.8 overall out of 5.
Garage Door Medics accepts the following forms of payment: CreditCard
Yes, Garage Door Medics offers free project estimates.
No, Garage Door Medics does not offer eco-friendly accreditations.
No, Garage Door Medics does not offer a senior discount.
Yes, Garage Door Medics offers emergency services.
No, Garage Door Medics does not offer warranties.

Contact Information

5319 Grant St, San Diego, CA 92110

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