Reviews
3.52 Reviews
Showing 1-2 of 2 reviews
Joan E.
02/2013
custom furniture
 + -1 moreChairs arrived; immediately took them to another firm to have new fabric put on the dining room chairs. The webbing failed in less than 2 years and Ethan Allen initially refused to make them good saying the warranty was only for 1 year and that was negated because I had the chairs recovered. The upholsterer did not touch the webbing. That part was Ethan Allen's responsibility. I took me 2 weeks dealing with 5 or 6 different people before I received satisfaction from Ethan Allen, and was able to have the upholsterer re do the chairs, fixing the webbing. As far as I'm concerned there is an implied warranty to chairs, and it's certainly longer than 13 months. I will never shop at Ethan Allen again. They don't stand behind their product.
Description of Work: Bought furniture, lamp, rug; furniutre using using custom fabric.
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$10,000
DANELLE E.
05/2005
custom furniture
 + -1 moreTHE SALES MAN WAS VERY KNOWLEDGEABLE AND COURTEOUS. HE KEPT OUR NEEDS AND DESIRES IN MIND WITHOUT TRYING TO SELL US ANYTHING WE DID NOT NEED OR WANT. HE TOOK HIS TIME AND LET US CONTEMPLATE OUR DECISION BEFORE MAKING THIS LARGE PURCHASE. THE ONLY DRAW BACK IS THE DELIVERY TIME OF 6 TO 12 WEEKS.
Description of Work: ORDERED A CUSTOM DESIGNED COUCH TO FIT ODD SIZED LIVING ROOM. ALSO ORDERED ALL FABRIC FORMAL DINING CHAIRS TO MATCH THE COUCH.
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Yes, I recommend this pro
$9,234.18
Contact information
7341 CLAIREMONT MESA BLVD, San Diego, CA 92111
Licensing
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Service Categories
Furniture - Custom Made
FAQ
ETHAN ALLEN is currently rated 3.5 overall out of 5.
No, ETHAN ALLEN does not offer free project estimates.
No, ETHAN ALLEN does not offer eco-friendly accreditations.
No, ETHAN ALLEN does not offer a senior discount.
No, ETHAN ALLEN does not offer emergency services.
No, ETHAN ALLEN does not offer warranties.
Contact information
7341 CLAIREMONT MESA BLVD, San Diego, CA 92111