Dualtone Muffler Brake & Alignment

About us

Free Shuttle Service Available.

Business highlights

79 years of experience

Services we offer

Brake Pad Replacement, CV Axles, Catalytic Converter Tests, Computerized Wheel Alignments, Custom Exhausts, Exhaust Inspections, Hub & Wheel Bearings, Lube & Filter Service., New Brake Installation, Oil, Shock Absorbers & Struts, Vehicle Suspension Repairs

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
0%
2
0%
1
7%
Showing 1-14 of 14 reviews
John G.
Sep 2017
5.0
Yes, I recommend this pro
$45
Started on time (appointment). Ended on time (under an hour). Price same as estimate. Documentation of before and after specs.

Barbara A.
Aug 2016
5.0
Yes, I recommend this pro
$50
Bob was wonderful on the phone, and Gary was amazing to deal with. The whole team was gracious, speedy, and thorough. I wish they were here, where we live, instead of in San Diego! They would be our go- to shop. Really, we were blown away, And can't say enough good things about the folks at Dual tone!

Aaron P.
Aug 2015
5.0
Yes, I recommend this pro
.

Dottie B.
Feb 2013
5.0
Yes, I recommend this pro
I got a little work done on the car. We had something done four or five years ago, and went back and had the breaks checked. They took it all apart and took an hour or two checking everything and as we had work done earlier everything was fine and there was no charge. They were thorough. They were very nice. They were very polite. They were professional. They had everything cleaned. We are happy with them. They do not try to charge you a bunch. They are pretty good.

CHRISTINE F.
Dec 2012
4.0
Yes, I recommend this pro
$185
I originally took the 4runner in for brakes in February but was having trouble stopping so we took it back. I was told the front brakes had to be redone (at the establishment's cost) but the back brakes also needed to be changed. I am happy Dualtone fixed the problem.

Vittorio R.
Sep 2010
1.0
They used to be very good previously. I haven’t gone there in about three years because their service has gotten really bad. Their price was more than twice as the going rate would be for a standard work. I just got a run around when I asked questions and they got hostile.

Martha O.
Jun 2010
5.0
Yes, I recommend this pro
$573
It went well. They told me I didn't need an item listed on the original estimate and lowered the price. They gave me a senior discount.

Wendy B.
Mar 2009
5.0
Yes, I recommend this pro
$500
I would highly recommend them. They stand behind their work. It has been 6 months since my brake job, but they fixed the brakes today and changed my burned out brake light (without me asking) for no charge!

Wayne H.
Mar 2009
5.0
Yes, I recommend this pro
$100
I called Wednesday for a Saturday appointment. I was told there are no appts given on Saturday. It is first come first served. I dropped in shortly after opening and was put right on a lift. The craftsman who fixed up my little car, Richard- I believe, was right out and under it to assess the work needed. He had a cheerful estimation and explination of what he would do and told me it would be done in approx. 45 min. When I returned from a nice morning walk the car was waiting for inspection. Richard wanted to show me his work and get my approval prior to lowering the car. The folks here seem to enjoy thier work and the peoiple they work with.

CHARLES S.
Sep 2007
5.0
Yes, I recommend this pro
$135
This was a simple muffler replacement. Arrival to departure was 30-40 minutes. I don't know how to say too much about this company. I've been going to them for over 30 years for exhaust system work and I started going because a coworker refereed me. In this particular case, I was hearing a funny sound that I had never heard before. I suspected that it might be the muffler, even though I couldn't find any holes in it or in any of the pipes. The worker was able to reproduce the sound almost immediately and diagnose that the muffler had just fallen apart internally. He also said that the rest of the exhaust system was fine, so it wouldn't have to be replaced.

MARY K.
Jul 2006
5.0
Yes, I recommend this pro
$100
They were very cheap fixing it. They looked over my car to see if there were any other problems. They are very honest.

MURRAY L.
Oct 2004
5.0
Yes, I recommend this pro
$418
WE TOOK OUR FORD TAURUS TO DUALTONE TO HAVE THE BRAKES INSPECTED BECAUSE OF BRAKE VIBRATION. AFTER THEY HAD A CHANCE TO INSPECT THE BRAKES WE WERE TOLD THAT THE WORK WOULD BE MORE EXTENSIVE THAN WE THOUGHT. WE WERE GIVEN THE OPTION OF LEAVING THE CAR OVERNIGHT OR GETTING IT LATER IN THE DAY. THEY WERE VERY PROMPT AND THE CAR WAS READY AT 10:00 AM THE NEXT DAY WHEN THEY SAID IT WOULD BE.

SUSAN P.
Oct 2004
5.0
Yes, I recommend this pro
$50
THESE PEOPLE ARE SO NICE, THAT THE ONE TIME A PIECE THAT THEY WERE WAITING FOR TOOK LONGER THAN EXPECTED, THE OWNER GAVE ME HIS CAR TO PICK UP A CHILD AT SCHOOL! THEY ARE SO HONEST AND ONLY DO WHAT IS NECESSARY.

AMY K.
Oct 2004
4.0
Yes, I recommend this pro
$1,200
THE PRICE WAS ABOUT AVERAGE. I HAD HEARD THEY DO GOOD WORK AND THAT THEY HAVE BEEN IN BUSINESS A LONG TIME. THE INSTALLATION WAS DONE WELL, BUT THEY TOOK 2 DAYS TO DO THE JOB (ESTIMATED 1 DAY) AND THEIR WORKERS ARE NOT VERY HELPFUL IF YOU ASK QUESTIONS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dualtone Muffler Brake & Alignment is currently rated 4.6 overall out of 5.
Dualtone Muffler Brake & Alignment accepts the following forms of payment: CreditCard
Yes, Dualtone Muffler Brake & Alignment offers free project estimates.
No, Dualtone Muffler Brake & Alignment does not offer eco-friendly accreditations.
No, Dualtone Muffler Brake & Alignment does not offer a senior discount.
No, Dualtone Muffler Brake & Alignment does not offer emergency services.
No, Dualtone Muffler Brake & Alignment does not offer warranties.

Contact Information

4745 Mission Bay Dr, San Diego, CA 92109

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