Company fraudulent charges you, the company has you sign a contact damage to all the furniture and floors, Unprofessional customer service literally lies about every single thing. Nice try in your attempt trying to diminish your switch and bait tactics. Also, no attempt was made to still gain my business. I am writing to formally address the recent moving service provided by Cube Movers Inc. on May 27th, which was rescheduled from the originally agreed-upon date of May 27th. I contracted your company for moving services between the hours of 12:00 PM and 4:00 PM. However, the move was internally changed by Cube Movers to May 28th without prior agreement, resulting in considerable confusion and inconvenience. Upon calling your office, I was informed that the change was due to overbooking, which was not communicated to me in advance. Nonetheless, your team was accommodating, and the movers arrived at 3:15 PM, beginning work at 3:30 PM. The total duration of the move was 9.5 hours at a quoted rate of $109 per hour, amounting to $1,030. Before the movers left at 12:45am, they contacted their employer to confirm the total cost, and I was informed that the charge would be at an overtime charge at $178 per hour after 6:00 PM, plus additional costs for supplies. This rate was never communicated or agreed upon beforehand. According to California state law, overtime is charged at $150 per hour after eight hours of work. The lack of transparency and unexpected cost adjustments are highly unprofessional and seem to exploit the consumer. The initial agreement quoted $109 per hour, yet I was ultimately charged $1,509. This includes a rate adjustment to $119 per hour for the first 2.5 hours and $178 per hour thereafter, which was never authorized. As a consumer, I feel this was misleading and unfair. It is the responsibility of Cube Moving to contact the customer and let them know over-time charges will be applied. I asked all evening long to the team here why are they working so long? I asked if they could do it tomorrow as it was very late. The Restricted Hours of Construction San Diego Municipal Code Section 59.5.0404. is from 7am to 7pm. Why would you allow your employees to work overtime and charge the client on the backend without their approval or knowledge is down right unethical and should have all stars removed, all positive reviews removed and the industry of moving companies should be quite happy to know that there is a company out there taking advantage of women alone moving, single moms, elderly people, families is such a scary situation to be in. My favorite part is they caused over $12k in damages in flooring repairs, furniture damages, hidden items the movers themselves broke, removed refrigerator door handles and took them with them, not a single floor blanket was used. The amount of wrapping they charged me for, they put on my box springs was over 7 times wrapped with my mattress not wrapped and drug in the dirt. Every single item is scratched, broken, PERMEANT DAMAGE I will never be able to fix or recoup my costs. The movers were so incredibility slow, I even fed them to speed them up. I begged them to stop and come back. They said they were booked and I would not be able to get my items because they will be locked in their storage until someone can be scheduled to move. This is In fact "fraudulently misleading" to any consumer as well as myself and I am sure literally others this is a buyers beware as well as the most unethical people I have ever dealt with. I was told to ;DEAL WITH IT .. James and Edgar who run Cube Moving should be fired without a doubt. Angi list is completely aware of their fraudulent activities. Luckily I have a witness to all of their wrong doings. I requested that we come to a mutually agreeable resolution promptly. They denied all of my requests. I have everything documented and they are ignoring me 100%...