Covenant Creations
About us
Full service design and custom build remodeling company
Business highlights
Emergency services offered
27 years of experience
Services we offer
Personalized design & build services, acoustic ceiling removal and custom cabinetry., commercial tenant improvements, composite & wooden decks, drywall, fences, kitchen & bath remodels, painting, room additions, tiling, wood flooring
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.833 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 33 reviews
Fabriane H.
Mar 2014
I was referred to Andrew through a friend who used him for his kitchen. He just completed a bathroom/laundry room remodel for us and he was great! He's one of those guys that knows how to do everything. He was honest and friendly and respectful. He showed up every day and worked hard. He had a partner helping who was just as professional as he was. I will be recommending them to friends. Best part was that they completed the job in 2 1/2 weeks! (His price was probably lower for us than usual, due to special circumstances which I won't go into as they don't apply).
LISA J.
Feb 2014
We've used them for a fireplace remodel in the past, and we're very happy with the work they've done. I would use them again in the future as well as recommend them to others. I would say the quality of their work is exceptional compared to their competition!
Claudia P.
Oct 2013
We have had a lot of scheduling issues getting everything taken care of for this job. I have wanted to get everything done and have tried emailing and calling the company multiple times with no response. My last email that explained that my husband and I were going to come out to their office to get everything taken care of. In response to this email they finally called us. They explained they had responded to all of our emails, but I have never received any of them. Even if I did, I asked the company to call me and not respond via email. It has been a nightmare to try and get this service completed.
Response from Covenant Creations
"When I initially met with [member name removed], I made it very clear that I was booking 1 mos. out and that she could get the coupon money refunded if she did not want to wait or continue for any reason. If thats the scheduling issues she is refering to, I believe that being upfront and honest was the best I could do. We continued discuss the design ideas she had. We talked about what she didn't like about the bathroom and how it could be improved. After our inital meeting, I provided [member name removed] with a fairly detailed estimate listing what we had discussed. Over the course of 4 email discussions back and forth, and 3 emails that I followed up with phone calls, because I didnt get a response. My impression was that she wanted the bathroom we had designed, but her and/or husband didnt want to pay any more than the coupon price. The design bathroom would have taken 3-4 times the work of the 1 week allotted in the coupon. Luckly in our day and age, I have copies of the emails and her respones that she claims not to have gotten. She got her money back though."
Jutta W.
Jun 2013
It was awesome. Andrew, who was the head contractor or project lead manager, was really good. He pretty much explained everything, kept me posted on when individuals would be arriving. His subcontractors were unbelievable, they were just amazing. Overall, it was just a really good experience.
Adam L.
Apr 2013
Could not describe given no one showed up.
Marilyn T.
Feb 2013
Andy is great to work with and had great ideas. He took our rough ideas and helped us maximize space and create a striking bathroom. We look forward to working with him again on future projects.
Sharon M.
Feb 2013
I had he original shower/tub combination that came with the house built in 1985. Water had gotten behind the tiles and the bench seat on the side of the garden tub had caved in when stepped on while hanging blinds on the windows due to rotted wood. It was discovered there was a much larger area where water had seaped behind the wall tiles also. I had wanted to take the tub out and replace it with a walk in shower for quite some time so when the special came up on Angie's List I took advantage of it and made the switch out. Andrew has a nice crew a men who do the work and I had no problem having them in my house while I was at work during the day. I love my new shower and would definitely recommend Covenant Creations.
Man V.
Feb 2013
I can not give a review regarding their workmanship. I attempted to contact them 4 times and left messages each time. Their reviews looked promising. I don't understand how this company could garner any business especially if they do not bother calling back any potential clients. Thank goodness I didn't purchase their $8,999 deal! I hate to think that had I spent any money, they might not have ever returned any phone calls.
Kendra D.
Jan 2013
Covenent Creations was great to work with. Andrew came and discussed the plan/options and was very helpful with great opinions. We really enjoyed working with him and all his subs were great - pleasant and professional. I was a bit disappointed the cost wasn't closer to the $4999 deal, but he was upfront with me about that during the consultation when I described what I was looking to do, and I felt it was a fair price for Covenent's work. I spent $7800 with Covenent and $8000-9000 on the tile, vanity, toilet, tub and fixtures.
We encountered alot of issues with timing of materials, so my advice is to (1) have everything ordered before you start and (2) order extra tile! The tile delay was not Covenent's fault as I ordered the tile on my own and not from their recommended vendors, and we ran out - twice, and then the shower door was a disaster - again, also beyond their control. So the project took 3 months which was very long - but Covenent finished everything but the glass enclosure which had to be ordered when everything else was complete. We had to wait a month and a 1/2 just dealing with the glass enclosure being late, wrong or things needing to be fixed, but Covenent was as helpful as they could be and got a discount due to all the delays, which was great.
Overall I love the finished project and we 're very happy that its done! We would definitely use Covent Creations again for other projects.
We encountered alot of issues with timing of materials, so my advice is to (1) have everything ordered before you start and (2) order extra tile! The tile delay was not Covenent's fault as I ordered the tile on my own and not from their recommended vendors, and we ran out - twice, and then the shower door was a disaster - again, also beyond their control. So the project took 3 months which was very long - but Covenent finished everything but the glass enclosure which had to be ordered when everything else was complete. We had to wait a month and a 1/2 just dealing with the glass enclosure being late, wrong or things needing to be fixed, but Covenent was as helpful as they could be and got a discount due to all the delays, which was great.
Overall I love the finished project and we 're very happy that its done! We would definitely use Covent Creations again for other projects.
LYDIA T.
Dec 2012
We purchased Angie's List Big Deal for a $4,999 Complete Bathroom Remodel Including Labor & Material July15, 2012 and consulted with Andrew McLain of Covenant Creations early August. He explained that there would be more cost than Angie?s List Big Deal, due to what we wanted for the bathroom, and later sent us an email of the added costs. I asked him if I needed to go shop for any materials, and he assured us he would provide whatever is needed and show us samples, to which we agreed. We agreed to start the job in September, and explained to Andrew that we would need to give our employers at least several weeks? notice before we could schedule our time off to be home for the remodel. We also informed Andrew at that time that our home is block construction, and showed him a printout of our requests for the bathroom that included the information of the block construction. He preferred to keep notes on his cell phone and declined the printout, explaining that he would communicate any needed info by email.
Andrew estimated the job to take 50 hours, no more than 2 work weeks, so my husband & I could each take off 1 week from our work to be home for the remodel. We tried to get a start date for September, but Andrew was unable to let us know in time for us to take the time off of our jobs, so we agreed to start October 22.
There were some unexpected problems that came up during the demo, so that Andrew at that time predicted to us that the project would be finished by the end of the 2nd week. Several more unexpected issues came up, including due to the block construction, so that the bath/shower combo plans had to change, and that extended the project time to beyond the 2 weeks and into the following month of November.
We appreciate that Andrew was flexible in coming in several Saturdays after the 2 weeks that we were able to take off from our work to complete the project, because the project took longer than expected. Andrew had very helpful, creative suggestions that I liked as the project progressed. A couple of our meetings he forgot to bring all the samples of the flooring, cabinet, counter top, and tile, so I wasn?t able to see how all would look together until it was actually installed. It still all looked great, and was successfully ?guest & grandchild tested" a week after the project finished.
We would use Covenant Creations again. The workmanship was great and Andrew was very accommodating to make things work. However with some of the problems and delays, we have to give him a temporary ?B?, that we?re sure could be improved to an ?A?. A few of the days during the 2 weeks, we were told that the crew or Andrew would be here 8:00am or 8:30am, and they didn?t come until around noon. We could have been at our jobs at that time instead of waiting.
The only remaining issues we have at this time, December 2012, is that the cabinets need handles to open them and something gritty was placed in the toilet during the project that damaged the finish. Andrew has agreed to come in to install handles on the cabinets.
Andrew estimated the job to take 50 hours, no more than 2 work weeks, so my husband & I could each take off 1 week from our work to be home for the remodel. We tried to get a start date for September, but Andrew was unable to let us know in time for us to take the time off of our jobs, so we agreed to start October 22.
There were some unexpected problems that came up during the demo, so that Andrew at that time predicted to us that the project would be finished by the end of the 2nd week. Several more unexpected issues came up, including due to the block construction, so that the bath/shower combo plans had to change, and that extended the project time to beyond the 2 weeks and into the following month of November.
We appreciate that Andrew was flexible in coming in several Saturdays after the 2 weeks that we were able to take off from our work to complete the project, because the project took longer than expected. Andrew had very helpful, creative suggestions that I liked as the project progressed. A couple of our meetings he forgot to bring all the samples of the flooring, cabinet, counter top, and tile, so I wasn?t able to see how all would look together until it was actually installed. It still all looked great, and was successfully ?guest & grandchild tested" a week after the project finished.
We would use Covenant Creations again. The workmanship was great and Andrew was very accommodating to make things work. However with some of the problems and delays, we have to give him a temporary ?B?, that we?re sure could be improved to an ?A?. A few of the days during the 2 weeks, we were told that the crew or Andrew would be here 8:00am or 8:30am, and they didn?t come until around noon. We could have been at our jobs at that time instead of waiting.
The only remaining issues we have at this time, December 2012, is that the cabinets need handles to open them and something gritty was placed in the toilet during the project that damaged the finish. Andrew has agreed to come in to install handles on the cabinets.
Penelope W.
Dec 2012
Andrew McLain offered very helpful advice in both the planning and construction stages. I was pleased with the choices he made in the materials supplied. He was very diligent in spotting and repairing some of the poor workmanship that had been done before. He was helpful and accommodating - for example, after the project was underway I realized that installing the heated towel rail would not be possible for lack of space. Andrew agreed to install it in an alternate bathroom. He also undertook several small jobs outside the original bathroom remodel contract - working them into the original contract cost.
I had a strict time frame for the job, and Andrew completed everything on time, despite some unexpected problems which occurred. He was willing to work late hours to meet my schedule. He was courteous, accommodating and professional, as were the other trades he brought in.
My bathroom looks wonderful. I am delighted with the work done by Covenant Creations.
I had a strict time frame for the job, and Andrew completed everything on time, despite some unexpected problems which occurred. He was willing to work late hours to meet my schedule. He was courteous, accommodating and professional, as were the other trades he brought in.
My bathroom looks wonderful. I am delighted with the work done by Covenant Creations.
Karen E.
Dec 2012
Andrew came out ahead of time to assess what was needed. He installed the hardware, the shower pan and supervised the work.
His assistants installed the tile. The installation was at my convenience. I love the work they have done and have scheduled them to do a 2nd bathroom. About two weeks after finishing, I was concerned that some of the caulking had cracked. They came out and repaired it the same day that I called. Andrew has been in the bathroom remodeling business for many years and clearly knows what he is doing. He has the ability to change an electrical/lighting system and he will do this in my 2nd bathroom as well as installing a bathtub and tile.
His assistants installed the tile. The installation was at my convenience. I love the work they have done and have scheduled them to do a 2nd bathroom. About two weeks after finishing, I was concerned that some of the caulking had cracked. They came out and repaired it the same day that I called. Andrew has been in the bathroom remodeling business for many years and clearly knows what he is doing. He has the ability to change an electrical/lighting system and he will do this in my 2nd bathroom as well as installing a bathtub and tile.
John G.
Dec 2012
We had a tremendous experience working with Andrew for our bathroom remodel. We would highly recommend his services and would not hesitate to contract with him again. His work was of a very high quality. His work site was always left very clean and tidy. He always returned calls promptly. If a minor issues arose (inevitable on a remodel) he made certain things were taken care of to our satisfaction. He offered suggestions to help guide us toward a better final product and even addressed other issues in our house unrelated to the bathroom. Most impressive was his willingness to work to our tight schedule, Andrew went above and beyond to make sure our project was completed in our time frame. Just can't say enough great things about our experience.
Thanks again Andrew !
Thanks again Andrew !
Jasper D.
Nov 2012
Estimate went well. I decided I wanted more completed. So instead of just having the shower retiled I had the entire bathroom gutted. The property is old and there had been many previous repairs completed on the bathroom. Multiple layers of flooring and some rotted and missing subflooring that needed to be replaced. During demolition the team was clean and respectful of my home. All demoed materials were removed from the property appropriately. Any potential problems or fixes needed were explained completely to me before the work was continued and completed. Tile was contracted out and the installation took about three days for the shower. Floor tile and wall tile as well as bathroom walls and ceiling paint were completed by Andrew himself. He was always professional and courteous. Andrew is a perfectionist and had many suggestions on color and types of tile to use in my bathroom. When all tile was laid clean up was complete and instructions on when the bathroom could be used were given. All of my questions were answered and I am 100% satisfied with the job!
Craig B.
Nov 2012
A very professional job. From always showing up when expected to finishing on time with very good results. I would highly recommend this company.
Ken W.
Nov 2012
My fiance' and I were pleased when Andrew set an appointment to meet us
at our new home less than 24 hours after we called about a kitchen remodel special he had
advertised on Angie's List. After we arrived at the house (I took off work
for the meeting) we waited for about 20 minutes and Andrew had not
shown or called. So we called him. He said he had forgotten about our
appointment. When asked if he could still come by if we waited for him,
he rudely told us, "No way. I have customers to take care of." I'm
pretty forgiving and would have given him a second chance had he
apologized for standing us up and acted like he even cared a little about maybe winning our
business. But after he was such a jerk, no way I'll call him again.
at our new home less than 24 hours after we called about a kitchen remodel special he had
advertised on Angie's List. After we arrived at the house (I took off work
for the meeting) we waited for about 20 minutes and Andrew had not
shown or called. So we called him. He said he had forgotten about our
appointment. When asked if he could still come by if we waited for him,
he rudely told us, "No way. I have customers to take care of." I'm
pretty forgiving and would have given him a second chance had he
apologized for standing us up and acted like he even cared a little about maybe winning our
business. But after he was such a jerk, no way I'll call him again.
Response from Covenant Creations
"This is an unfortunate retelling of the events of our interaction. I am sorry I was unable to meet you at our scheduled appointment time, but it was completely outside my control. You called me after you saw my coupon on Angie's List and requested that I meet with you at your future home the next day because you we're having a home inspection on the home you were in escrow to purchase and didn't have access any other time. You may have taken off work to be at the home, but it wasn't for me exclusively according to our conversation when we made the appointment. Although I am scheduling all estimate appointments a week out, and even told you I could be there a week later, I moved my schedule around to accomodate you after you insisted this was your only opportunity to get inside the house before work would begin. I worked with you even though I know from many years of working with Realtors and investors that this is not true. Buyers have the opportunity to see inside their future homes with 24 hours notice to the owners, and Realtors will work to get their buyers into the homes to meet contractors , inspectors, etc. Regardless of the inaccuracy of your statement of not being given access, I still worked to accommodate your schedule. Unfortunately, the next day, we were expecting rain and I had jobs with open exterior windows and walls and I had to attend to those immediately to prevent water damage to these customers. Our conversation was via text and I apologized to you for needing to reschedule. I wasn't rude to you at all unless you consider saying "sorry" to be rude. I did tell you there was no way I could come out at that moment to give you a free estimate, but I also explained that I had to protect my existing customers. I am sorry you were offended by our conversation. The facts are that I tried to accommodate you within 24 hours of your request for me to give you a free estimate on a home you don't even own yet, and I politely told you I had no choice but to cancel and reschedule our meeting when it started to rain and I needed to protect my existing customers. For protecting my customers and trying to accommodate your schedule you gave me an "F". I wish you luck with your future remodel."
Cynthia B.
Nov 2012
Andrew was responsive and fair from the very first meeting. He took time to work with us to plan our remodel and we felt he took as much care of our remodel as he would his own. He and his crew were polite and hard working, and took pains to clean up each evening before they left. It really didn't create a lot of mess or stress to have them in the house. The tiling guys were amazing. The care that they took and the precision with which they tiled our shower was incredible. They always consulted us when problems came up or design issues needed to be addressed.
All in all, we would absolutely use Covenant Creations for any remodel job we have.
All in all, we would absolutely use Covenant Creations for any remodel job we have.
DENNIS A.
Oct 2012
Unfortunately my experience with Covenant Creations is no experience and that is why I am writing this review. On Sept. 24, this Angie's List Big Deal from Covenant Creations appeared...."$8,999 for Complete Kitchen Remodel Including Labor & Materials!" Interested, I clicked on the "See The Big Deal" link for more information and saw that the business was "A" rated and a 2-time Super Service Award winning kitchen and bath remodeling specialist. Everything sounded right, however plunking down $9000.00 without first speaking to a company representative seemed foolish so on 9/25, I sent an email to [email protected], the address listed in the ad, asking that someone contact me at their convenience regarding the Angie's List offer. I also went to their website at www.covenantcreationsgc.com and attempted to complete the "Request a free consultation" contact page but the hyperlink was down. Two days went by without a reply back so I resent the email and again tried to make contact through the website.
Today is October 1 and the "$8,999 for Complete Kitchen Remodel deal is about to expire and you may say..."why didn't I just call them?" It's true I could have, but that would have told me very little about just how much this company appreciates and understands their potential customers. Even if my email request was an oversight, the fact that their website contact page is still is broken tells me something isn't right. These guys may very well be good builders as the number of positive reviews attest to, but they still have a lot to learn about good common sense business.
Today is October 1 and the "$8,999 for Complete Kitchen Remodel deal is about to expire and you may say..."why didn't I just call them?" It's true I could have, but that would have told me very little about just how much this company appreciates and understands their potential customers. Even if my email request was an oversight, the fact that their website contact page is still is broken tells me something isn't right. These guys may very well be good builders as the number of positive reviews attest to, but they still have a lot to learn about good common sense business.
Douglas E.
Aug 2012
unknown
Ruth U.
Aug 2012
Andrew was very prompt with his bid and, once the bid was accepted he started the very next day. Andrew really listened to what was important to me. The job he did was very good. He is very nice and professional, as were his workers. I really love my new pink bathroom!
Jeffrey S.
Aug 2012
He came over to give us an estimate on a Saturday July 14 and said he would get a quote to us either Sunday or Monday. By Monday, July 16 we had not heard back so I called the main office number. Then I called again on Tuesday did not hear back.
After writing this review, the owner of the company contacted us stating that he did send the quote. However we did not receive it. He forwarded the quote to another e-mail and that is when we discovered he had misspelled the e-mail.
So, in good faith Andrew did send over the written quote. This misunderstanding could have been avoided if a follow up phone call would have been made.
After writing this review, the owner of the company contacted us stating that he did send the quote. However we did not receive it. He forwarded the quote to another e-mail and that is when we discovered he had misspelled the e-mail.
So, in good faith Andrew did send over the written quote. This misunderstanding could have been avoided if a follow up phone call would have been made.
Peter S.
Jun 2012
Did not use his services, but process of obtaining the bid went smoothly.
Do check and make sure any specials on his website are valid before getting estimate.Do check to see if Angie's list coupon is still valid before getting estimate.
Had I known the coupon would not have been honored, I would not have wasted both of our time by getting an estimate.
Update 6/5/12: After discussing this with Andrew via email, it was determined that Angie's List had made an error. According to Andrew, the promotion was supposed to be taken off Angie's list on 5/7/2012. I have updated my ratings due to this new information.
Do check and make sure any specials on his website are valid before getting estimate.Do check to see if Angie's list coupon is still valid before getting estimate.
Had I known the coupon would not have been honored, I would not have wasted both of our time by getting an estimate.
Update 6/5/12: After discussing this with Andrew via email, it was determined that Angie's List had made an error. According to Andrew, the promotion was supposed to be taken off Angie's list on 5/7/2012. I have updated my ratings due to this new information.
Len S.
May 2012
.
April M.
May 2012
it went fine, went just as he said and estimated, and he showed up on time each day. Great job!!!
Larry R.
Mar 2012
Fantastic is our final report. Andrew is a perfectionist when it comes to his work. We found his company, Covenant Creations,, when we decided to buy a 36 inch Viking gas oven, to replace our 30 inch old oven. We were not planning to remodel our kitchen, but needed to make more space for the new oven. I called two other people from Angies list, The first never returned my call. The 2nd said this project was impossible and claimed I would need all new cabinets and counters. Not sure if I can drop names??
I then called Covenant Creations from the list. He came out that afternoon to view the kitchen and said "absolutely, this project could be done and done well". He gave us such confidence, we hired him right away. His plan was to rescue all materials to match what we currently had. He cut the counters, and cupboards and pieced it all together. Within a couple days the project was done. This also included an unexpected discovery that our old hood venting system was not correctly installed by the previous owners. He redid the whole venting system for the oven hood.... correctly. The cupboards look amazing. The tile work is flawless. It is impossible to tell any work had been done. It all matches perfectly. He is an absolute perfectionist. He also redesigned and rebuilt a cabinet that had a broken Lazy Susan. In the short time we have known him, we have also hired him for some patio work. I highly recommend Andrew. He is prompt, considerate, and full of helpful ideas to make your project work, whatever it might be. If we ever consider a full kitchen remodel, we will definitely be calling Covenant Creations.
I then called Covenant Creations from the list. He came out that afternoon to view the kitchen and said "absolutely, this project could be done and done well". He gave us such confidence, we hired him right away. His plan was to rescue all materials to match what we currently had. He cut the counters, and cupboards and pieced it all together. Within a couple days the project was done. This also included an unexpected discovery that our old hood venting system was not correctly installed by the previous owners. He redid the whole venting system for the oven hood.... correctly. The cupboards look amazing. The tile work is flawless. It is impossible to tell any work had been done. It all matches perfectly. He is an absolute perfectionist. He also redesigned and rebuilt a cabinet that had a broken Lazy Susan. In the short time we have known him, we have also hired him for some patio work. I highly recommend Andrew. He is prompt, considerate, and full of helpful ideas to make your project work, whatever it might be. If we ever consider a full kitchen remodel, we will definitely be calling Covenant Creations.
Licensing
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FAQ
Covenant Creations is currently rated 4.8 overall out of 5.
Covenant Creations accepts the following forms of payment: CreditCard
Yes, Covenant Creations offers free project estimates.
No, Covenant Creations does not offer eco-friendly accreditations.
No, Covenant Creations does not offer a senior discount.
Yes, Covenant Creations offers emergency services.
No, Covenant Creations does not offer warranties.