About us
Business highlights
18 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
4.713 Reviews
Showing 1-13 of 13 reviews
Michael R.
03/2016
pool cleaners
+ -1 moreunknown
Description of Work: Pool and spa service. they were great at the pool but stopped using them because they could not keep the spa clear.
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Yes, I recommend this pro
$100
HELMAR B.
04/2015
pool cleaners
+ -1 moreunknown
Description of Work: Change waterfall pump
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Yes, I recommend this pro
$115
JOHN S.
03/2015
fountains
+ -1 moreThe service was very good. The guy was very prompt. He came out and did what he needed to do to get it going. He left the area all nice and clean.
Description of Work: I have a fountain and they came out and cleaned it, installed a new pump, and got it running.
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Yes, I recommend this pro
$275
Glenn E.
06/2014
pool cleaners
+ -1 moreit went extremely well.
Description of Work: They provided weekly pool cleaning and maitenance.
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Yes, I recommend this pro
$95
Tim S.
03/2014
pool cleaners
+ -1 moreThey are 25% cheaper than the previous company, always show up and have maintained the pool well. The only complaint: I wanted them to fix the small electric pump on a fountain by the front door and they have never come by to do that. I'm assuming that was an oversight. Just reminded them and expect it will now be taken care of promptly.
Description of Work: Clear Expectations services my pool.
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Yes, I recommend this pro
$100
Erin H.
06/2013
pool cleaners
+ -1 moreWe love them.
Description of Work: They clean our pool, spa, and fountain.
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Yes, I recommend this pro
Korey M.
05/2013
pool cleaners
+ -1 moreThey have great service and the price is competitive. I feel they went out of their way to help with issues pertaining to thepool.
Description of Work: They installed a salt water system and monthly pool maintenance.
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Yes, I recommend this pro
$95
KRISTIN F.
10/2012
pool cleaners
+ -1 moreVery satisfied with service, communication, response time, and problem resolution Highly recommend! A++++
Description of Work: Matt and his technician troubleshot a myriad of issues we had with our pool's spill valve, and electrical programming issues. In less than one day he had identified and resolved our dilemmas. He even recommended a better design solution so the problem wouldn't re-occur.
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$99
Jessica M.
08/2012
fountains, pool cleaners
+ 0 moreThought after we'd met great, but they were all presentation and no show.
Description of Work: Angie's List: This is my second bad experience, and the contractors are less than professional as you can see from the trail of communication most recent at the top, noted below with Clear Expectations. Soon as he was asked a legitimate question about lack of service he bowed out.... Thank you, Jessica Senske----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Mike West [email protected]:56 PM (2 hours ago)to me, SavannahHi Jessica, Please accept this as our notice to terminate service at your property. Please disregard any invoices as we will void them on our end. I will advise Kevin, who you met, to not service any longer Thank YouMike WestClear Expectations------------------------------------------------------------------------------------------------------------------------------------------------------------------------ On Aug 22, 2012, at 3:48 PM, Jessica Senske less than [email protected] than wrote: The code is 3927 and I personally gave it to you when we first met. And if you hadn't heard from my assistant, why wouldn't you have approached me rather than waiting for me to question why the fountain looks horrible?Jessica------------------------------------------------------------------------------------------------------------------------------------------------------------------------------On Wed, Aug 22, 2012 at 6:28 AM, Mike West less than [email protected] than wrote: Hi Jessica, The gate code we have been given does not work. We have serviced the fountain by waiting for residents to go out the gate. We have reached out to your assistant several times and have not received the correct code. If we are unable to get the correct code we are not going to be able to service the fountain any longer. Thank You MIKE WESTOffice: (858) 202-0526 Fax: (858) [email protected] ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- From: Jessica Senske [mailto:[email protected]] Sent: Tuesday, August 21, 2012 3:02 PMTo: Mike WestSubject: Re: Fountain at Trevi Villa Can you elaborate on the accessibility issues? There is a gate code. Also the fountain has been looking scummy and low on water, if any trips have been missed how many? Thanks, Jessica------------------------------------------------------------------------------------------------------------------------------------------------------------------------On Tue, Aug 21, 2012 at 7:58 AM, Mike West less than [email protected] than wrote: Hi Jessica, We are scheduled for Thursdays but I believe we have had several issues gaining access to the property. MIKE WESTOffice: (858) 202-0526 Fax: (858) [email protected] ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- From: Jessica Senske [mailto:[email protected]] Sent: Monday, August 20, 2012 2:50 PMTo: [email protected]: Fountain at Trevi Villa Good Afternoon, What is the service schedule for Trevi Villa? Sincerely, Jessica Senske
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$300
Response from Clear Expectations
gale E.
07/2012
pool cleaners
+ -1 moreI made an appointment to get an estamate for weekly pool service and they did not show up or call me at all regarding the missed appointment.
Description of Work: NONE
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harold M.
07/2012
pool cleaners
+ -1 moreThey have done really well so far.
Description of Work: I have used Clear Expectations. They come out every week to maintain my pool.
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Yes, I recommend this pro
Felicity M.
03/2011
pool cleaners
+ -1 moreI asked Matt to lend his brain to a confounding water flow problem with a new koi pond that the very expensive landscape company that installed the system but couldn't fix in half dozen visits. It took Matt about 20 minutes to sort that out. What a hero. I'll be using Matt for anything and everything to do with my pool.
Description of Work: I get a weekly pool maintenance visit from Matt at Clear Expectations; chemical balancing, vacuuming, etc. In addition, I will be using Matt for servicing my cartridge filter and whatever else arises.
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Yes, I recommend this pro
$23
Megan M.
06/2010
pool cleaners
+ -1 moreBetter than the best. I could not say enough good things about Clear Expectations and the company’s owner, Matt. We’ve had numerous contractors in and out since we moved into our new (35+ yrs old) house, and for the most part, we’ve not had really great experiences. Matt, however, really stood apart from the rest of the crowd. He is knowledgeable, professional, and clearly very enthusiastic about his business. (It definitely makes you feel more comfortable when you can tell someone really likes his job.) Our pool was clear in just about a day or so, and he left us enough chemicals to make sure we could keep it going until we had a chance to purchase supplies. He didn’t try to sell us on anything; he just gave us a very thorough, honest, well-articulated tour of our new pool system. He kept going even after it started raining on us! We're trying to handle the pool maintenance ourselves, but if we have any problems or if we need something, Matt will be the one we call to make sure we get an honest assessment of what needs to be done, and a fair price. Clear Expectations provides excellent service, and I recommend this company without hesitation.
Description of Work: We called Clear Expectations after the pool at the house we recently purchased turned green – we’d put off dealing with it because we weren’t sure how to work the filters and pumps, & there was a lot of obsolete equipment to wade through. Matt, the owner, came out at the end of the day and spent about 1 ½ hrs explaining how our system worked, basically teaching us how to care for our pool. The task was complicated by the tangle of unused pipes and equipment from old pumps and an old solar system that no longer worked that cluttered up the pool shed. No worries. Matt made sure we knew what was important and how to manage it. He also checked the chemical balance, added chlorine, and scrubbed the algae off of the pool surfaces (and made sure we understood everything he was doing and how to do it ourselves).
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Yes, I recommend this pro
$85
Contact information
11315 Rancho Bernado Rd Ste 133, San Diego, CA 92127
http://www.clearexpectations.netService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Fountains,
Pool Sales Construction and Installation
FAQ
Clear Expectations is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Clear Expectations accepts the following forms of payment: Check,MasterCard,Visa
Yes, Clear Expectations offers free project estimates.
No, Clear Expectations does not offer eco-friendly accreditations.
No, Clear Expectations does not offer a senior discount.
No, Clear Expectations does not offer emergency services.
Yes, Clear Expectations offers warranties.
Clear Expectations offers the following services: New Pool Construction, Remodels, Repair, Upgrades and Weekly Pool and Spa Service.
Contact information
11315 Rancho Bernado Rd Ste 133, San Diego, CA 92127
http://www.clearexpectations.netService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM