Chism Brothers Painting

This was a wonderful company from start to finish. I needed the exterior of my home painted. Mike Chism came out for the estimate. He was on time, professional, and quick. He explained a lot about the different paints for my exterior type and offered suggestions for someone to do some repair work. That company was great. I received a fair quote from Mike and scheduled the work that would last four days. I emailed and spoke with the office manager, Carolyn, a few times and she was very polite, professional, and on the ball. She sent me Gorge as my project manager. What an incredible worker. He showed up on time and ready to work. He went over the job with me first and answered all my questions. Gorge was on time every day and let me know what he was going to be doing that day. I really liked his communication and the effort he put into his work. He checked with me regularly to make sure I was satisfied with how everything was progressing. He was very meticulous and experienced, and he managed his workers very well. They seemed to like working for him. When they were done they cleaned everything up so it was all neat. All around satisfaction! I would highly recommend to anyone and I will rehire when needed.

Everything went fine. The worker was professional and easy to deal with. He laid out a time table for removing the old finish and installing three new coats to be accomplished over a 3 day period. The removal process was fairly involved as the wood surface had been badly damaged in some spots. The work went as planned and the results look great. The price was probably higher than some others but I wanted it done right.

Terrible. I called two days ago to request a quotation. They told me someone would call back that day or the following morning. When I called two days later to ask what the problem was, all they could tell me was that the would put me on list to have some one call me. They were completely unprofessional and unresponsive. Glad I didn't actually have them paint the house

Did a good job.

unknown

All of the projects were excellent. Each painter arrived on time, got right to work, asked good questions, cleaned up efficiently. Approximate cost: April '17 Zach: entire master bdrm & ceiling, ceiling of another bedroom = $550.00 May '17 Kurt: prep, repaint eaves all around our large house. Labor intensive. $400.00 July '17 Raul: interior touchups $136.00 We've lived in this house for 37 years, and we learned the hard way that some painters give lowball estimates, then take longer and jack up the bill or end up with just the owner painting the entire house, taking 3 weeks -- unacceptable. We return to Chism repeatedly because they're honest, accurate and provide only high quality. You get what you pay for.

James came to bid on the job. He correctly diagnosed why the existing paint on the door frames was peeling - oil based paint, poorly applied, not water based over oil. He established good rapport with my three year old, whose room was being painted. But his bid came in 50% higher than the three other bids we got.

There was no charge for the estimate. The experience was very good. They set up appointments and came when they were supposed to. They spent at least an hour doing their estimate.They were on time and if was going to be late then they called. If I was to do another paint job, I would call them for an estimate. I had a wide range with prices and I choose another company due to pricing. I did choose the company with the lesser price. The estimates that I received all seemed to be providing about the same service, so I decided to go with the cheaper one. The one that I choose to go with was about $3000 less than the others.

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unknown

The guys were great.  They were very polite and easy to work with.  They always cleaned up after themselves.  On time every day.

Things went okay. It was good. We would use them again.

well

I never hired them. I liked the guy who came out. He's really good and very professional. They were just higher than the company I went with. He's a very professional and knowledgeable representative. I thought they were one of the better ones. They were just twice the company I went with. I would give them an A on the quote process.

I used Chism Bros. to refinish a custom set of mahogany double doors that were badly deteriorated from the sun and lack of maintenance. They sent Raul out over a number of days and he did a great job, bringing back the beauty of my doors & once more making them a centerpiece of my home's driveup appeal. Chism Bros. isn't the low cost option, but they will do a first rate job and they are extremely well run and responsive to customer requests.

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James quoted the job, and indicated he was giving me a discount due to it being a slow time of year.  After one of the walls paint started peeling off before they were even finished, he said he only quoted "minimal prep" and then charged me $900 dollars more to prep correctly.  I argued that they should have prepped correctly in the first place and was told "they didn't know".  I had no choice but to sign a document to have it repaired properly.  BAIT AND SWITCH.
I also had problems with them breaking sprinkler heads, pulling out landscape lighting wires, breaking parts of my BBQ when moved, etc, the list goes on.
Paint quality was fine when done for the second time.  Job was shecedule for 3 days, started December 16th and finally finished in January (granted I was gone over the holidays, but still...)
Cost way too much especially considering all the repairs I had to do after they left.  I will never use them again.

He knew what he was doing and why, and worked efficiently and quickly.  I plan to have them back for some cabinetry in the Spring.

From the beginning the tone was set.....like soothing music that brings peace to the soul. I knew immediatly that I chose the right company for the job. From the first day to the last, from James to John to Marty, all  went above and beyond making sure "I" was taken care of by providing me with excellent service, outstanding workmanship, friendly attitudes and good character. Chism Brothers should be proud to have such fine men. 
The whole project went very smooth and all work was done in a timely manner as James had promised. Truly, they stand behind their word.
The whole experience was awsome and much praise is due for James, John and Marty at Chism Brothers Paining.
Oh, did I mention....my house looks beautiful.

Everything with Chism Brothers was very smooth and very professional. From the estimate to the actual work, they did a great job. Not by an unreasonable amount but they were the highest estimate we received. The quality of the work and the helpfulness of the workers made the whole process though very pleasant.

I first called another painter who had done a little work for us many years ago; he came to our house and discussed the project and gave us an estimate.  We were concerned about a solo painter handling this big project within a reasonable time frame, and so after extensive research about painters on Angie's List, I called Chism Brothers Painting and one other painting company.  Chism's estimator, James Becker, answered immediately and scheduled a time to come to the house.  I left a message at another painting company from Angie's List and received a call back the next day informing me that the earliest appointment would be two weeks later.  I made that appointment but after our detailed meeting with James, I cancelled the estimate appointment with the second firm since we then had a good idea of the scope and cost of the projects.
James was incredibly knowledgeable and offered many suggestions.  He walked around the house exterior to evaluate the condition of the wood and the scope of the project,.  He noted some significant termite or dry rot on fascia and rafter tails -- some of which we had not been aware of -- and suggested that we contact Mike Spencer of Best-Rate Wood Repairs to handle the repair and/or replacement of the affected pieces. He said that his crew could repair and fill small areas but Best-Rate has the expertise for the more significant problems.  The solo painter (above) figured he could do all the repairs himself with Bondo but by then we knew that Chism had more experience and so we followed James' suggestion: before Chism painters arrived, we had Best-Rate complete this work (see separate review).  
Regarding the interior: I explained that various areas throughout the house needed touch-ups (scuffed, damaged, dented walls, bannisters, railings and doors, and perhaps some repair of 1-2 areas that might require repainting one wall.  This required different paint colors and finishes.  We did not want complete rooms repainted nor did we want to move any major furniture (e.g. a grand piano, two large area rugs, three sofas) for the job.  Obviously I was perfectly happy to remove breakable objects, lamps and other items that would get in the way.  James suggested the "Painter for a Day" flat rate program and explained how it would work best for us, saying that all the little details and finishes take more time than painting entire walls of empty rooms.. He also suggested that the painter could probably clean off the dirt surrounding the heating vents instead of painting these areas .  (I had tried doing so but with little success, but he said they have products specifically suited for the job, and this would save time and money.)  "Painter for a Day" was perfect for the interior.  
James also explained how Chism Brothers operates, with a designated foreman for both the exterior and interior; the foreman would be in charge, communicating with me on all facets of the project. managing the crew and making sure all is done properly.  Shortly after our meeting James emailed us two estimates, one for the exterior, a separate "Painter for a Day" for the interior, plus several sheets of information regarding the projects.  These were very thorough and helpful as they delineated responsibilities, underscoring the professionalism of the company. 
 
The estimate was close to that of the solo painter, with the advantage of Chism's greater expertise and professionalism, and having a foreman and 2-3 painters on the project, all insuring that the job would get done right and would not drag on.  We faxed our acceptance on a Friday afternoon and on Monday morning the scheduler called us regarding timing.  She understood our needs and said she would call us back as crews became available, making sure to schedule us as soon as possible after Best-Rate's repairs.  She got it done: Best-Rate finished on that Friday and Chism started the following Tuesday. 
Foreman John Galella arrived promptly at 7:00 AM and walked both the exterior and interior projects with me.  He told me how he operates and what to expect, and I told him that I would move potted plants and garden furniture outdoors; breakables, lamps and other items in the interior; and provide a complete list of all paint colors and finishes for both the exterior and interior. He used my spreadsheet to order paint for the exterior.  At one point during the exterior work he asked me to show him the paints we had on hand for the interior, advising me on quantities, colors and finishes of additional paints I should buy at the store on the weekend.   Throughout the exterior and interior projects John continually communicated with me so that I could plan ahead and that he could avoid unnecessary problems.  3-4 painters completed the exterior in 4 days. It looks just wonderful. I did not need to be home the entire time as John was in charge.  I am sure that all of Chism's foremen are excellent, but John is not only a very experienced painter, but his friendliness and open communication were key to getting this job done well -- so special thanks go to him.
 
John completed the interior himself in approximately 1.5 days, working carefully and efficiently.. I stayed home both days for the interior as he needed me to show him what needed work and in which colors and finishes.  I had made two copies of my color/finish spreadsheet and had already affixed blue tape all over the place but he said that this teamwork allowed him to open a color and paint everything requiring that color/finish at one time.  He worked color by color in sequence throughout the house, completing the job more efficiently and saving us money. For example: he repaired a crack above a wide doorway and then repainted the entire wall, working carefully around the piano which could not be moved.  He put three coats (instead of the usual two coats) on our front door in the color we wanted but in a different finish which he said would not chalk up.  He was able to clean off the dirt around almost all the heat vents (just as James had predicted), repainting the areas around only two vents.  He repainted one small wall in the front entry hall, but was able to feather paint over scratches and dark marks on other walls.  The interior looks terrific, too.  The "Painter for a Day" is an excellent, cost-effective way to get this type of tedious job done.
John and the crew were very polite and respectful of our home and property. We gave them access to a restroom on the main floor. We gave them the garage so they could store the paints and other items inside, and they stacked ladders neatly on a patio.  They swept and cleaned up daily.
One of the most surprising aspects of the job was that Chism went above and beyond.  When the crew painted the fascia, eaves and wood frame around the garage door, John had them paint the gutter above in the same color.  Gutters were not in the estimate but this small detail made the front of the house sparkle.  John had to pressure wash the wood siding, fascia, eaves and patio shade cover on the pool deck.  When James was doing the estimate I had asked him to include a quick pressure wash of the pool deck itself to get rid of the mildew and dirt around the pool drains.  No problem.  When I returned one afternoon John showed me the clean pool deck -- and proudly pointed to a white resin patio lounge. I blinked -- it was BRIGHT white!  He had pressure washed it, too.  This may seem like a small thing to mention, but it is significant that Chism manag

These painters are consummate professionals.  Attention to detail and years of experience make for a beautiful outcome.  The friendly and well mannered crew do little 'extras' as part of the service. As just a single example, a sitting mother bird and her eggs were carefully treated in spite of the extra time it took. Another example is that at no extra charge they even repaired and added stucco around an external lamp that was hanging off the wall and filled some small places where termites had gotten to the wood prior to our tenting the house.
One thing we noted was that the neighbor's plants and property were treated as respectfully as our own.  Since this is not always the case, we were pleased to offer our community a better experience. Premium paint and careful application will make for years of use and therefore the price is very reasonable in terms of value received. Thank you, Chism Brothers Painting.

Good overall experience.  The team were punctual, polite and professional and did a great job painting our home.  I would definitely recommend Chism Brothers Painting to anyone.  Very impressed with their customer service also.

They were very thorough and professional about the bid and we appreciated their service.