California Seal Concrete & Restoration
About us
Personalized service from owner. Specializing in all type of concrete, pavers, natural stone and tile. we are experts in: cleaning and sealing outdoor hardscape surface, repair and replace pavers and concrete, tile or stones,overlay and restaining of concrete, demolition and installation of driveway, patio, backyard, deck, pathway and walkway. Local owned company with many satisfied customers service all san diego county.
Business highlights
Services we offer
concrete cleaning and sealing, concrete grinding, concrete patching, concrete polishing, concrete repairs, concrete restoration, concrete slabs installation, concrete staining, concrete stripping, flagstone cleaning and sealing, mexican tile cleaning and sealing, pavers cleaning and sealing, pavers stripping, saltillo tile cleaning and sealing, stamped concrete cleaning and sealing, tile cleaning and sealing
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 0% | ||
| 3% | ||
| 3% | ||
| 9% |
"Dear Miss [Member Name Removed] We want to extend our sincerest apologies; customer service is and always will be our priority. We have a high standard of skilled and quality employees who always try going above and beyond to satisfy our clients. Before every project, a contract is given, which includes the square feet and the service provided. There is no change of order and no extra charge unless requested and agreed upon by the customer for additional work other than specified in the contract. If you could send us a private message with more details of your complaint, we would be happy to address all your concerns."
"We are sorry for this experience. This restoration process took longer than expected due the old surface condition, The existing bricks joint mortar was in decay since the original installation was done tens years ago, We were hired to install new concrete slab in the backyard (phase 1) which was done to client satisfaction. (phase2) To clean and seal the bricks in the backyard and the front walkway and refill the missing bricks mortar only in small missing area. The issues arise after the deep cleaning process. The old foundation of the bricks collapse due to ageing of the surface and there was a need to regrout almost the entire area. Because we are obligated to our project and to our quality of work, we proceed with special care which was force our crew to work slowly and on their knees, The crew address all client complain's and made sure that the process will be done correctly to the best of our abilities as we only hired to restore the old surface and not to install or repair the existing foundation of the bricks . When project completed a walk thru was done with the client and she approved the result in addition a discount was giving to the client for the delay in project."
"Thank you [Member Name Removed] for your review, and Thank you for giving us the opportunity to service your beautiful home."
From the first phone call and to the estimate we felt that we'd chosen the right company to service our beautiful house. The person who came out to see our pavers in the back yard and the stamped concrete and tile we have in our front entrance was very knowledgeable and explain to us about the possible options we have, as every sealer used to create a different look and have a different maintenance results But more than that, he was just really pleasant and personable.
In just over 2 days the whole thing was complete and looked flawless. I also appreciated that they make sure I was happy with the result. The crew was very polite and respectful.
Overall a great experience and I will definitely be using their services in the future and recommended to my friends.
Communication was great at all times, and I have referred them to other people as well who I know used the service.
Definitely be using them again,
"Thank you for the remarks [Member Name Removed] it was a pleasure working with you!!"
"Thank you for your business and the positive feedback it was a pleasure working with you and [Member name removed]! I'm glad we could get all of the rich color back on your surfaces!"
They did an excellent job and their supervisor, Jose Santiago, was very professional and easy to deal with. They stand behind their work and we were completely satisfied with this company. We would highly recommend them to our neighbors and friends and we intent to spread the word.
"Thank you [member name removed] it was a pleasure working with you!"
Was supposed to power clean pavers, replace lost sand between pavers, and seal pavers and edges. The clean portion was done to our satisfaction but the replace lost sand was not done to our satisfaction. There were significant portions where no sand or very little sand had been applied. I contacted them and they came out with a crew to "re-dop the work". I showed them the areas of concern.
They spent 15 minutes making it "good". And they offered me a 10% discount if I had it redone this year.
The finish a year later looks like they never did the job.
It was not done to my satisfaction or what I expected and their response to my complaint of a 10% discount was insulting.
Please note that I had forgotten that I used Angie's List for the referral and that's why nothing was posted earlier.
"[member name removed] I am sorry to read on Angies List that you are unhappy with our work. We did perform our work exactly as I explained we would. The sand levels are exactly to the industry standards approximately one eighth of an inch below the beveled edge. We would be doing you a disservice by making the levels too high because the sand would not stay in place as I explained to you. Our responsiveness is something we pride ourselves on when you called and asked for us to fix up some areas I had my crew out right away and I was personally there myself. I'm not sure how much more responsive we could have been? We strive to leave every customer 100% satisfied with our work but I am sorry we can not meet unrealistic expectations."
The Clean and Seal crew power washed and detergent brushed the yard. It rained a day later, bringing down more sap. The guys returned and re-washed the yard for a nominal cost. Today was re-sand and seal day. The remaining stains were first scrubbed by hand using a wire brush and solvent, then the area was sanded and sealed. The job is but a few hour old but looks fantastic.
The crews were on time for each visit, were very courteous, and explained what they were doing as they went along.
I'm happy with all aspects of the service and recommend them highly.
While I can't speak to the cost it appears fair from the perspective of work performed and quality of the job.
"Thank you for the kind feedback [member name removed] it was a pleasure working with you! -Mike Redfield"
The crew, headed by Jose Santiago, were great to work with. Jose gave us a reasonable bid for the job and we were so impressed by his professionalism that we didn't get a second bid. They were able to start within a few days and days between another larger project they have. He kept in touch with us by phone when time or changes needed to be made. Fortunately, we had extra tiles from an earlier project that could be used saving us time and money, and Jose had no problem with that.
One of the crew, Gustavo, is a true craftsman in replacing the broken tiles and putting in new ones. They fit into the patio like they were there before, but even better.
We already have let our friends and neighbors know how satisfied we are with this company..
"Thank you it was a pleasure working with you! -Mike Redfield"
Licensing
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