BLIND SPEED

Our Hunter Douglas Luminette Privacy Sheers were pretty dusty. It took twice as long as estimated, but the result was fantastic.

We weren't real happy with them. They basically put in the headers, put new poles on the header so you could open and close the blinds, they are vertical and on one window they put in on the wrong way and it close the wrong way. They came out and took care of that. They are not responsive, but we have called their office twice. I would not use them again. I would not recommend them.

same as usual. its been there 4 times and can never get properly fixed

Left blind to be repaired and asked for them to call me first with a price before proceeding as I thought the estimate was too high and I needed to get approval from my neighbor as it was her blind.  Did not call with an estimate. They called after the work was done and it was double what I was quoted over the phone.  This work was done for my neighbor and she put a limit on what to pay them which they accepted.  Quoted 40, charged 80, paid 60.  I won't go back

They did this work about a year or so ago. They showed up on time when they said they would. Because it was just the plastic fittings, he had this on his van. He was able to fix in right then. I would use them again for future service.

They were very late returning them, and when they reinstalled them, they were crooked. When we asked the delivery guy about it, he said the boss said to hurry up and just get the blinds returned. After he left, we realized there were tangled cords, bends in 4 slats, and missing parts underneath. My husband and I have both called, and we were finally able to talk to someone who said he will resolve this.

We dropped off the blind on Wednesday and picked it up Saturday. The workers were courteous and friendly. We chose them, because they stock parts for all major blind brands and we didn't have to wait for special order of parts.

We dropped off some older Duette shades for cleaning and restringing. They fixed them up like new. We couldn't be happier, and the price was decent.