OC Deck & Patio
About us
OC Deck & Patio is a full service deck construction company. We specialize in design and build of decks using all of the different material options available. We would be happy to sit down with you and go over any design ideas you may have and get you a free quote. So call us today and set up an appointment for a FREE design consultation and quote. 949-245-8049
Business highlights
20 years of experience
Services we offer
We offer design and installation of decks and patio covers. Assistance with the Engineering and Permitting process. Deck repairs and maintenace.
Amenities
Free Estimates
Yes
Reviews
4.715 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-15 of 15 reviews
Sam S.
Nov 2015
This is a difficult review for me. The negative nature of my review stems from one major issue: Before OC Deck did any work, there were no water leaks or water problems where the deck was added. After their work was complete, and after a major rain storm a month or so ago, a significant water leak was exposed. This leak came through the top inside of the new sliding door OC Deck added, replacing a master bedroom window, to allow access from the bedroom to the deck.
Brian came out during that storm and saw the leak. So he had his stucco guy come out. This person "water tested" by spraying water against the door and areas above the door. He concluded that the leak was coming from a half-moon window that existed above the new sliding door. Now this window has been in place since the house was built and no leaks were EVER evident from it. OC Deck's stucco guy claimed it was this window that was the problem even though this window was not touched - well, except for putting new flashing and black paper underneath the window's bottom edge as part of re-flashing, papering and stucco between it and the new sliding door.
I paid for a company to come out and look at t the window. I paid for having it re-sealed. However, there was still water leaking from the top of the sliding door after this. I then paid for replacing the half-moon window. During this process, several issues were noted with the flashing, paper and nailing done by OC Deck. I invited Brian to come out during the install of this so that he could see for himself if there were any issues.. He did not come out or respond to my invitation. I took photos as best I could and collected some items to show problem areas and that the leak probably stemmed from the sliding door install.
Brian slammed me when I sent him this info - understand I am just the poor customer who paid almost $37,000 to OC Deck alone. He basically said that they did nothing wrong, did everything correctly and washed his hands of any responsibility. I, other hand, have shelled out $1600 more to hopefully fix this. REMEMBER, NO LEAK BEFORE OC DECK did their work!
If you decide to use OC Deck, please demand a very, very detailed contract with all aspects spelled out and costed. Brian changed Progress Payments schedules on us without prior consultation - not a huge deal, but be prepared. When I removed some electrical work from the project, he did not deduct that cost claiming he did other things that were above and beyond and therefore it was a "wash".
Good luck.
Brian came out during that storm and saw the leak. So he had his stucco guy come out. This person "water tested" by spraying water against the door and areas above the door. He concluded that the leak was coming from a half-moon window that existed above the new sliding door. Now this window has been in place since the house was built and no leaks were EVER evident from it. OC Deck's stucco guy claimed it was this window that was the problem even though this window was not touched - well, except for putting new flashing and black paper underneath the window's bottom edge as part of re-flashing, papering and stucco between it and the new sliding door.
I paid for a company to come out and look at t the window. I paid for having it re-sealed. However, there was still water leaking from the top of the sliding door after this. I then paid for replacing the half-moon window. During this process, several issues were noted with the flashing, paper and nailing done by OC Deck. I invited Brian to come out during the install of this so that he could see for himself if there were any issues.. He did not come out or respond to my invitation. I took photos as best I could and collected some items to show problem areas and that the leak probably stemmed from the sliding door install.
Brian slammed me when I sent him this info - understand I am just the poor customer who paid almost $37,000 to OC Deck alone. He basically said that they did nothing wrong, did everything correctly and washed his hands of any responsibility. I, other hand, have shelled out $1600 more to hopefully fix this. REMEMBER, NO LEAK BEFORE OC DECK did their work!
If you decide to use OC Deck, please demand a very, very detailed contract with all aspects spelled out and costed. Brian changed Progress Payments schedules on us without prior consultation - not a huge deal, but be prepared. When I removed some electrical work from the project, he did not deduct that cost claiming he did other things that were above and beyond and therefore it was a "wash".
Good luck.
Response from OC Deck & Patio
"First off, this review has absolutely nothing to back up any wrongdoing or improper installations by our company. Before we even began work, the owner complained of existing doors leaking and having the manufacturer come out to fix. Leaks being his main concern throughout construction, we took great care to ensure that any work done by us was performed nothing short of perfection. We installed a new patio door for entry onto the deck and after a rain, the window above the door leaked. I was very concerned and responded immediately (on site within 10 minutes) to determine what the cause was. We had 2 different companies come to analyze the issue to pin down the problem. After tests, both determined that it was originating at the existing window above, not our door install. Even so, i assured the owner if there was ever any indication of leaks being the result of any work we had done, we would stand behind our work and take care of any expenses. It was determined that the window needed to be replaced. I assured him that i wanted to be there for the demo/installation so again i could see if there was anything done incorrectly. I was given only 2 days notice and already had previous commitments so was unable to be there. Owner took pics of how the flashing was installed and ALL PHOTOS of work OC Deck & Patio performed show a PERFECT installation for a watertight system. I forwarded a link from the door manufacturers website that shows how our installation was a PERFECT, TEXTBOOK INSTALL. Nothing was ever shown to even remotely suggest that a leak was coming from any of the work we performed. Now that the existing leaky window has been replaced, problem has been solved. This again proves that the problem was the window and not our installations. As far as changing progress payments, this was done because the order of different aspects of the work changed. This project had a new slab that was originally going to be poured after the deck was built however, the slab ended up coming first and was a substantial subcontractor cost which is why we asked to change the order of payments to more accurately reflect actual work done. As far as electrical work, we omitted 1 light at a cost of $75. We did do a substantial amount of extra work that he requested that we did not charge for that amounted to far more than the omitted electrical. This included rebuilding the patio cover, which was originally built to his design, because he did not like the look. Free of charge since we wanted to make sure that he was satisfied with the final product. So when he brought up the cost of the light, I reminded him of that and he understood. Total extras not charged for amounted to over $1000, so it was not a wash (we were down over $900) but i just wanted the owner to be ecstatic about the finished deck and upgraded him at our expense. As you can see from our other reviews, we strive to surpass all our customers expectations. It is a shame we were not able to keep this owner happy since the project turned out great and i am personally very proud of the finished product."
Bill S.
Oct 2015
unknown
Allison D.
Oct 2015
It was great, Brian was very professional, we had him look at the job several times over a year, giving us options on how to fix it right, while the job was delayed by other construction. He was just fantastic with working it all to the new schedules as it was a difficult project. He has amazing building skills with excellent precise workmanship with all details. We were thrilled he took care of everything !!!!!!
Lin P.
Jun 2015
Brian Young is the owner of this company. He is very professional, does the estimates (as well as the construction), and is very thorough in his explanation of what he will do for you and how he will do it. . He is prompt in getting back to you with an estimate, his estimate is more in-depth than others I have received (many quotes involve one sentence on an email). He is very accountable and you can count on him to show up with his team and perform the duties as stated in his estimate/contract. I found his pricing to be fair and competitive. His team was prompt, responsive, and accountable. They did a great job and cleaned up after themselves -- it was flawless and did not require any supervision on my part, which was wonderful. He has the resources at hand to assist in associated tasks, such as brick work, etc. I would highly recommend him to anyone requiring the construct of an outdoor patio cover, outdoor room, etc. He was a pleasure to work with and did a great job.
Robert T.
May 2015
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Gary M.
Feb 2015
unknown
Debbie P.
Jun 2014
unknown
Stephanie V.
Feb 2014
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James B.
Dec 2013
The outcome was beautiful, and Brian Young was a pleasure to deal with, very professional and knowlegeable. The product is not inexpensive, but it looks great.
Audrey D.
Sep 2013
The project went very well and the result is great! Brian is a very good builder. He chose solid, perfect pieces of Douglas fir and was careful to carry out the plan as agreed upon in advance. We appreciated it that he asked questions and made suggestions because we don't have a lot of experience in replacing patio covers. Brian discussed details about his construction methods so that we would understand why and how he planned to work and he listened as we asked questions and gave our opinions. After the patio was actually constructed and beautifully so, he touched up every single smallest detail so that the entire patio cover actually shines now. In the process, Brian was also careful with our many plants and with the yard and house. The result is lovely. We are amazed by Brian's work methods, diligence and attention to details because these really matter!!
Mary K.
Jul 2013
We hired Park Young to build an elevated ground level deck. Brian met with us several times before we signed a contract and provided several design options. It took us a long time to decide on a design and get multiple bids and Brian was very patient and professional throughout the process. When we decided to proceed with one of Brian's designs, scheduling was relatively prompt during the busy season and the project was completed as expected. The quality of work was exceptional and we are happy we followed Brian's advice on deck size, shape and railing style. We are very pleased with the way the deck turned out and highly recommend Brian and Park Young.
Mark C.
Jun 2013
I originally contacted Brian Young last summer to rebuild a 2nd story deck on a home I had just purchased. Brian was out of the country doing volunteer work, but was kind enough to email me back and offered to discuss my project when he returned at the end of 2012. While I did not want to wait, other projects got in the way and by the time I was ready to do my deck, Brian was back, so based on his positive reviews here, I had him come out for an estimate.
By that time, I had already had a few bids and Brian's quote was fair, so I went with him. His projected start date was right on time, and prior to that, Brian was able to obtain the necessary permits so that he could begin work right away. I very much appreciated his educating me on my building materials options and the related cost - it was apparent that he was not trying to get me to spend more - if anything, he suggested ways to save me money. Because I wanted a low-maintenance deck that was built to last, I chose to upgrade my materials using TimberTech Earthwood Evolutions decking and their Radiance Rail Express; so my total cost would certainly have been lower if I opted for Douglas Fir or cheaper materials.
Overall Brian was great to work with. He showed up on time, stayed with my project until it was finished (rather than bouncing around to work on other projects as some contractors do), did his best to honor any requests I made for little details, and periodically asked my opinion before doing a stage of work, so as to make sure I was OK with the look of some particular aspect of the deck. Note: San Diego residents should be aware that included in my total was about $1,000 for the city permit (OTC) and inspections, so if you are planning construction that goes beyond standard city guidelines, prepare to pay even more for a permit.
The result was a sturdy, beautiful deck (finished in just over 2 weeks) that I am proud to share with my family and friends while enjoying a margarita at sunset!
By that time, I had already had a few bids and Brian's quote was fair, so I went with him. His projected start date was right on time, and prior to that, Brian was able to obtain the necessary permits so that he could begin work right away. I very much appreciated his educating me on my building materials options and the related cost - it was apparent that he was not trying to get me to spend more - if anything, he suggested ways to save me money. Because I wanted a low-maintenance deck that was built to last, I chose to upgrade my materials using TimberTech Earthwood Evolutions decking and their Radiance Rail Express; so my total cost would certainly have been lower if I opted for Douglas Fir or cheaper materials.
Overall Brian was great to work with. He showed up on time, stayed with my project until it was finished (rather than bouncing around to work on other projects as some contractors do), did his best to honor any requests I made for little details, and periodically asked my opinion before doing a stage of work, so as to make sure I was OK with the look of some particular aspect of the deck. Note: San Diego residents should be aware that included in my total was about $1,000 for the city permit (OTC) and inspections, so if you are planning construction that goes beyond standard city guidelines, prepare to pay even more for a permit.
The result was a sturdy, beautiful deck (finished in just over 2 weeks) that I am proud to share with my family and friends while enjoying a margarita at sunset!
Robert K.
Apr 2013
Once we accepted the bid, we signed the contracts and there was a 2 week lag while materials were ordered. Once work started it proceeded smartly. Brian did most of the work. The work quality was top notch. The finished deck looked more like a piece of furniture than what I thought of as a deck.
The work site was kept reasonable throughout but we had to learn to live with sawdust. When the job was finished, the site was cleaned completely.
I would have to say that this was the best contracting experience that I have ever had. Park-Young truly exceeded my expectations. You'd be crazy not to consider them.
The work site was kept reasonable throughout but we had to learn to live with sawdust. When the job was finished, the site was cleaned completely.
I would have to say that this was the best contracting experience that I have ever had. Park-Young truly exceeded my expectations. You'd be crazy not to consider them.
DEBORAH M.
Jul 2011
Ok, seriously? HIRE BRIAN TO BUILD YOUR DECK. You won't be sorry. I got estimates from 4 companies, but the minute I met Brian I knew he was the builder I'd go with. His bid was right in line with the others, but he was the only one who said he'd get permits and build the new structure up to code (the others said they'd do a direct replacement of the old). He was also so patient with me as I explored my options for the composite decking and railing. He is very knowledgeable and was always willing to stop and answer my questions throughout the job. I changed my mind about the spacing of the lattice on the patio cover ... he simply said "that's easy to do" and got the extra wood. He was also very good communicating with me so I knew how things were progressing and when he'd be working at my house. I had to take a business trip in the middle of the job, which delayed things since I don't like folks working at my house while I'm out of town. This meant he had to pack up all his tools before the end of the job, which I know was a huge pain, but he never said a word of complaint; he simply returned to my house as soon as I was back and started work again! Yes, he has a busy schedule and I had to wait a while until he could fit me in. But he did fit me in, and I now have a gorgeous new deck and patio cover. I wouldn't hesitate to hire Brian for another job at my house, I trust him completely.
Lesley Q.
Apr 2010
Brian was exceptional. Clear on why he was doing what he did. Never did anything (extra) without consulting me on it first.
Licensing
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FAQ
OC Deck & Patio is currently rated 4.7 overall out of 5.
Yes, OC Deck & Patio offers free project estimates.
No, OC Deck & Patio does not offer eco-friendly accreditations.
No, OC Deck & Patio does not offer a senior discount.
No, OC Deck & Patio does not offer emergency services.
No, OC Deck & Patio does not offer warranties.