BAYSHORE SUPPLY

DO NOT GO TO THIS STORE!!!!!! IT IS A COMPLETE RIP OFF, ESPECIALLY IF YOU NEED TO RETURN SOMETHING. I purchased a 3/4 HP disposal and later found out I needed a 1 HP disposal. Since the store was closed by the time the plumbers got to the disposal installation, I had to purchase another disposal at Home Depot which was open until 9:00 pm. (BTW - Home Depot prices are CHEAPER than this store, even with their "supposed discount".) I returned the 3/4 HP disposal to Bayshore Supply & Lights and they charged me 3% for returning something purchased using a credit card, and - this is the really unbelievably obnoxious part - they wanted to charge me a 25% "restocking charge", even though the disposal was not special order and they already had it on their shelf. It was completely new and unopened. PLUS, the way they calculated the restocking charge, they included the SALES TAX as part of the restocking fee!!! I complained to the manager and they reduced the restocking fee to 10%, but I still think that was completely unreasonable for a stock item. If you are not a contractor, they treat you VERY RUDELY, so I advise to STAY AWAY FROM THIS STORE!!!! In addition, this store is a complete mess, dirty and dusty, and the lighting department is dark and dreary.

This is a HVAC, plumbing, and electrical supply house, open to everyone. Attention is placed on contractors. Many contractors are on a first name basis with sales staff. They are not very helpful with homeowners. If you are a homeowner and use this place, you need to put on your assertiveness hat. Nowhere is it marked that one sales area is for electrical and another is for plumbing. If the sales person is ignoring you, try not to take it personally and just ask for help. When you get their advice, it seems quite good. Quality of their items is good. They don't sell many items that are cheap and prone to breaking. If you are a DIYer like me, you can ask questions and they will often give you more info. than you expect. Sometimes I sense a little condescending attitude with it though. Bayshore also sells lighting. I found service and pricing for the lighting to be quite poor.

IF YOU NEED SOMETHING ELECTRICAL, THEY HAVE IT AND A WIDE SELECTION.