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Harlow's Kitchen Concepts

About us

It all started back in 1921 when a young entrepreneur named Clarence Harlow started selling and delivering ice to his customers. At that time, refrigeration was just becoming available, and many of his customers started opting for this new technology, rather than re-stocking the old ice box all the time. Over the years, Harlow's became known as the appliance dealer to go to for the best prices, and most of all, the best service. Times have changed, but good old fashioned, quality service can still be found at Harlow's Kitchen Concepts. We strive to provide exceptional service from the time you walk in the door, to the time the delivery is complete. Our long standing relationship with the nation's top appliance manufacturers means that you, the customer, will receive not only the best price, but the comfort of knowing that you will have the support from Harlow's Kitchen Concepts and the manufacturer if there is ever a problem with your purchase. Not only are we the longest running and highest volume appliance dealer in the Inland Empire, we also offer a number of in home services. Our kitchen designers can create your dream kitchen with a large selection of cabinets, countertops and sinks. Our expert installers can take care of your kitchen remodel from start to finish, allowing you the convenience of only having to deal with one company to take care of all your remodeling needs

Business highlights

104 years of experience

Services we offer

Appliance Dealer, Appliance Sales, Backsplash, Bath tubs, Bathroom Cabinets, Ceramic Tile, Corian, Countertops, Faucets, Granite, Kitchen Cabinets, Quartz, Sinks

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
8%
2
0%
1
8%
Showing 1-12 of 12 reviews
Jennifer M.
Jul 2022
1.0
They do not stand by their products. I paid over 1,000 2 months ago and it's already having issues with the door closing. 4 hours went by without seeing that the door didn't close all the way. I was told if it's not something they can fix I'll be charged a service. I purchased ALL of my appliances from there because they stand by what they sell. Apparently that's not the case anymore and I won't purchase ANYTHING from there EVER again.

Karen P.
Apr 2015
4.0
Yes, I recommend this pro
$5,000
unknown

Lynn D.
Aug 2013
5.0
Yes, I recommend this pro
$2,400
Phil was very helpful and went out of his way to answers questions and make special delivery arrangements.  When the wrong exhaust hood arrived he had the tech stay put while he brought the correct hood so it could be installed right then.  Phil was very polite and professional and we will definitely call on him again.

Richard M.
Aug 2012
5.0
Yes, I recommend this pro
$600
Great

Michael T.
Aug 2012
5.0
Yes, I recommend this pro
$2,000
The service is so good and whenever we call we get to talk to somebody who speaks English.  Their prices were actually better than some of the big companies because we checked all of them before we finally bought.  They were also more comprehensive.  Everything was covered in one price.  They also have a better variety.

Angela V.
Apr 2012
5.0
Yes, I recommend this pro
$274
I give them an "A".  I’ve used them before and will continue to do so.  I like that I can buy appliances over the phone.  They’ve always been very good and very honest with me.

Rosemary N.
Feb 2012
5.0
Yes, I recommend this pro
$4,000
As with every remodel, making the choices is the hardest part. Harlow's provided samples of the countertops, suggested places to look for backsplash materials, and worked with us to coordinate with our fairly rigid time frame. Everything went according to plan but we did have one minor problem. During the installation the cooktop was put back in a slightly different position which resulted in a needed modification to the drawer underneath. We solved this ourselves.

CRAIG A.
Oct 2005
5.0
Yes, I recommend this pro
$5,951
THE COMPANY OFFERED A WIDE VARIETY OF OPTIONS, INCLUDING MATERIALS AND COLORS FOR A LOW PRICE. THE INSTALLER AND ESTIMATORS WERE BOTH ON TIME, COURTEOUS AND PROFESSIONAL. THE FIT WAS GOOD AND THE PRODUCT IS OUTSTANDING AND ATTRACTIVE.

Homeowner
Sep 2005
5.0
Yes, I recommend this pro
$1,489
THE COMPANY WAS GREAT AND VERY PROFESSIONAL.

Homeowner
Aug 2005
3.0
$27,500
IT WAS VERY POSITIVE BECAUSE THEY SEEMED TO BE DOING WHAT I WANTED THEM TO DO, BUT WHEN IT CAME TO THE ACTUAL WORK BEING DONE, THEY DIDN'T START UNTIL 10 DAYS LATER. ONE OF THE CABINETS WAS DONE WRONG. THEY CAME BACK TO FIX IT, THOUGH.

Homeowner
Aug 2005
4.0
Yes, I recommend this pro
$65
I HAVE DEALT WITH THEM FOR A ABOUT A YEAR. THEY ARE ALWAYS PROMPT, AND THEY ARE ALWAYS HONEST. I USUALLY HAVE ENDED UP WITH THE SAME REPAIRMAN. HE IS FINE.

DENNIS T.
Aug 2005
5.0
Yes, I recommend this pro
$500
I HAVE HAD NO PROBLEMS WITH THEM. THEY HAVE BEEN A VERY GOOD COMPANY TO WORK WITH WHEN WE NEEDED KITCHEN APPLIANCES. A COUPLE OF TIMES THEY WERE SUPPOSED TO COME AND DO SOMETHING AND I HAD TO KIND OF SIT AT HOME DURING THAT TIME. THEY CALLED AND SAID THEY COULDN'T MAKE IT, SO I SHOT A WHOLE DAY FOR THEM TO NOT SHOW UP.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Harlow's Kitchen Concepts is currently rated 4.3 overall out of 5.

Harlow's Kitchen Concepts accepts the following forms of payment: CreditCard

Yes, Harlow's Kitchen Concepts offers free project estimates.

No, Harlow's Kitchen Concepts does not offer eco-friendly accreditations.

No, Harlow's Kitchen Concepts does not offer a senior discount.

No, Harlow's Kitchen Concepts does not offer emergency services.

No, Harlow's Kitchen Concepts does not offer warranties.