Custom Floor Creations, Inc.

carpet installer, flooring contractor

About us

Custom Floor Creations, Inc., is a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of stone and tile services that are customizable to each individual project. We specialize in ceramic, porcelain, and a variety of natural stone tile installation. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

25 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.5
Showing 1-10 of 10 reviews

James D.
03/2021
5.0
Custom floors and Jesus were awesome. They really cared about the quality of their work and did a great job. I got several other quotes and Custom Floors gave a very fair price. What was most impressive was how quickly they did our job. Their guys worked incredibly hard and did an amazing job. Jesus was very responsive, knowledge and get to work with. I would absolutely recommend these guys and we will be hiring them again for our next project - thanks!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Khiem N.
08/2019
5.0
Worked with Jesus. Very professional. Answered all my questions via txt and phone calls. Never kept me waiting. Showed up on time and finished our carpet. Cleaned up everything as well. We are happy with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan M.
11/2018
2.0
Comparatively speaking, the install quality was descent. However, Jesus's business ethics are subpar. After making the original deposit, he wanted another payment before even finishing so he can push our job aside and move onto another one that he overscheduled for. Based on the California business code, the limit of deposit is $1k or 10% of the total, which we more than paid for. He also tried to cite the vague language in his contract to justify this, which further worked unfavorably towards his integrity. Needless to say, he tries to overschedule his work and push your project aside when he feels convenient in order to get new clients in. Additionally, you'll have to watch the nickle and diming on every single issue and watch for significant price increases. Finally, to further salt on the wound, Jesus didn't clean up the demo trash after the project was completed and left a mess for us to clean up ourselves. Please be forewarned for all those reading this, as I will NOT be recommending him to anyone else. Perhaps this level of ethics is prevalent to this industry, but as consumers we should not held at ransom to accept this type of service to complete our home reno project. This is my public service announcement to you all - take it for what it's worth.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
0.5

$6,500

Brandon G.
10/2018
5.0
Jesus was on time, did great quality work, and completed the job in a day! I am beyond thrilled with the work he and his team did, and would hire him again for future jobs for sure! He helped me buy the right materials, was flexible when he needed to get some additional plywood, and totally over-delivered!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Alexa L.
02/2018
5.0
Jesus and his team went above and beyond to make pur vision for our living room flooring a reality. Jesus took the time to meet with my husband and I and listen to what we were looking for. He went above and beyond to make sure that the flooring we chose was the perfect match for our home. Jesus is very professional, personable, polite, punctual and skilled! I highly recommend Custom Floor Creations! I am so relieved that I was put in touch with Jesus through Home Advisor after a big name company was not willing to install the flooring I liked. Ultimately I ended up with a better product for a reasonable price. You will be more than satisfied if you choose to call Custom Floor Creations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chris s.
12/2017
5.0
Jesus and his crew are amazing...they are priced just right (WAY below local flooring guys up here in Lake Arrowhead) and are just incredible. Jesus is a true professional, who takes great pride in his work.They clean up as they go along and leave nothing out of place. The craftsmanship of their work cant be beat. We had a huge job for them to do, and they got it done quickly and perfectly with NO flaws. I would highly recommend Jesus and his crew to ANYONE looking for an amazing deal on top quality flooring at unbeatable prices. I am a realtor up here on the mountain, and I very much look forward to sending my clients his way for their flooring needs, and that says a lot. I trust my clients in his hands because I know he is the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Armida A.
12/2017
5.0
Very nice guy!! They were clean and very fast. Very happy with my flooring. Thanks Jesus!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy C.
09/2017
5.0
They did a beautiful job, I love my flooring and the price was great. I recommended him to my mom and she is also thrilled. They completed the job timely when they said they would and I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marty H.
09/2017
5.0
The service was outstanding and is a defiinite rehire. In fact I already did. I would highly recommend this team (& Jesus in particular). They worked around the schedule of our getting our shower tiles cleaned and re-sealed, and the new toilets installed. This made for a seamless workflow. Professional and thorough. Happy Customer.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

    Contact information

    1425 Victoria Court, Suite B1, San Bernardino, CA 92408


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    1029801
    Trade License Locale
    CA
    Trade License Expiration
    08/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    carpet installer,
    flooring contractor

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Yes, Custom Floor Creations, Inc. offers free project estimates.
    No, Custom Floor Creations, Inc. does not offer eco-friendly accreditations.
    No, Custom Floor Creations, Inc. does not offer a senior discount.
    No, Custom Floor Creations, Inc. does not offer emergency services.
    No, Custom Floor Creations, Inc. does not offer warranties.

    Contact information

    1425 Victoria Court, Suite B1, San Bernardino, CA 92408


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed