Direct Express Auto Transport

Auto Transportation, Moving Companies

About us

Direct Express Auto Transport provides quality car shipping service to people moving their vehicles. Your vehicle is important to you - that's why you are shipping it. So we treat you and your vehicle with respect. Tell us what you need, and we'll do everything we can to match your needs to the right service.

Business highlights

22 years of trusted experience

Services we offer

Auto transport. Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Over 90% of Direct Express Auto Transport customer vehicles ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, they have an amazing record of success. Please keep that in mind when considering your next auto transport move.

Services we don't offer

We only ship vehicles in the continental United States. We do not move household goods such as furniture.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
3.8
responsiveness
4.0
punctuality
4.0
Showing 1-4 of 4 reviews

Charles S.
10/2013
1.0
car transport
  + -1 more
My customer satisfaction is unfavorable.
Description of Work: They rescheduled multiple times. It took them 10 days to deliver the car. I had to drive 3/4 mile to deliver it to the transport and walk back. My soon had to take a cab to pick up the car. The delivery was supposed to be door to door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Krista B.
09/2013
5.0
car transport
  + -1 more
We liked them a lot. I think we would recommend them. They were on time, courteous and professional. They kept us well informed, everything was great.
Description of Work: Direct Express Auto Transportation moved a car for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Bertha C.
02/2013
5.0
Direct Express Auto Transport were good. They picked up the car when they said they would and they delivered it when they said they would. The car didn't have any damages or nicks on it.
Description of Work: They shipped my car to me when I moved to a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Norine R.
07/2011
5.0
car transport
  + -1 more
There was no problem with the driver. He was extremely professional and took great care with my car. The company gave me a quote, but they could not give me an exact time when they would pick up my car. I needed to know because I needed to make sure the car was taken away before the movers came. They also said they might need me to drive my car somewhere for them to pick it up because my cul-de-sac is a little narrow. When I finally got set up with a driver he was great to deal with, but the corporate customer service was just not good at all.
Description of Work: They moved my car from Portland to Topeka.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    321 San Anselmo Ave, San Anselmo, CA 94960

    www.autotransportdirect.com

    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 5:00 PM
    Tuesday:
    6:30 AM - 5:00 PM
    Wednesday:
    6:30 AM - 5:00 PM
    Thursday:
    6:30 AM - 5:00 PM
    Friday:
    6:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Transportation,
    Moving Companies

    FAQ

    Direct Express Auto Transport is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 6:30 AM - 5:00 PM

    Tuesday: 6:30 AM - 5:00 PM

    Wednesday: 6:30 AM - 5:00 PM

    Thursday: 6:30 AM - 5:00 PM

    Friday: 6:30 AM - 5:00 PM

    Saturday: Closed

    Direct Express Auto Transport accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Direct Express Auto Transport offers free project estimates.
    Yes, Direct Express Auto Transport offers eco-friendly accreditations.
    No, Direct Express Auto Transport does not offer a senior discount.
    No, Direct Express Auto Transport does not offer emergency services.
    No, Direct Express Auto Transport does not offer warranties.
    Direct Express Auto Transport offers the following services: Auto transport. Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Over 90% of Direct Express Auto Transport customer vehicles ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, they have an amazing record of success. Please keep that in mind when considering your next auto transport move.
    We only ship vehicles in the continental United States. We do not move household goods such as furniture.

    Contact information

    321 San Anselmo Ave, San Anselmo, CA 94960

    www.autotransportdirect.com

    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 5:00 PM
    Tuesday:
    6:30 AM - 5:00 PM
    Wednesday:
    6:30 AM - 5:00 PM
    Thursday:
    6:30 AM - 5:00 PM
    Friday:
    6:30 AM - 5:00 PM
    Saturday:
    Closed