Restif Cleaning Service Cooperative, Inc.
About us
Restif Cleaning Service Cooperative, Inc. is a 100% employee-owned cleaning company based in Arcata, CA that has been serving homeowners, commercial-industrial-retail businesses, governments, schools, and property managers throughout Humboldt County since 1983. Our specialties include carpet cleaning, vinyl/tile hard floor care, window washing, power washing, gutter cleaning, rental cleaning, water loss restorations, pet odor treatment, exterior building cleaning, and new construction cleanup. We also render contract cleaning services for commercial sectors, such as routine restroom cleaning, trash recycle/removal, vacuum services, and more. Contact us today for more information!
Business highlights
Services we offer
Residential and commercial carpet & floor cleaning, masonry & blinds., pressure wash, rug cleaning, skylights, tile, window wash
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
55% | ||
18% | ||
9% | ||
18% | ||
0% |
"(Removed members name), It's been a pleasure serving you. Good luck with your move!"
"Hi [Member Name Removed]! The last time we worked for you was 2005 at 1680 Ocean. We cleaned your windows for you :) We'd love to come to your new sight and give you an estimate for window and/or carpet cleaning. Hope this new year has been good to you so far. Great hearing from you!"
"[member name removed], I apologize you're experience this service wasn't what it should have been. We do have a satisfaction guarantee and will come back free of charge to fix any problems or re-do our job, within 30 days of the service date. Again, I apologize and hope you'll reconsider using us in the future."
The house is only five years old, and neither bathroom was filthy when they started; just the expected amount of built-up grime from a couple of years of use without a thorough cleaning.
Now, to be 100% fair, my wife and I have somewhat different standards of "clean". When they asked me to have a look after completion, at a glance the bathrooms did indeed look cleaner. The drawers were wiped out, the mirror was clean, the chrome fixtures were shinier. HOWEVER... once my wife got to it the next day and actually looked closer, she started out disappointed and ended up livid.
Basically, while they'd done a cursory job of cleaning, they hadn't gotten it anywhere near the level of clean I was expecting from professionals. For one thing, they hadn't put in the elbow grease to get all the soap scum off the tubs (you could tell because the water didn't bead until my wife had spent another hour or two at it). They had specifically mentioned to me that there were some scratches on the bottom of one tub they couldn't get off, but my wife managed to, so that was just a matter of not trying hard enough. They also hadn't touched anything they couldn't easily reach; they clearly hadn't touched one window and sill above a tub at all, they hadn't even dusted the top of the shower doors on the tub, and there were still cobwebs on the ceiling fan vents.
In all, my wife spent at least another four hours cleaning the bathrooms and was left wondering what the two "professionals" had been doing for the hour and a half they'd been at work. I was merely disappointed; she was outraged, and insisted I make that clear in the review here.
If you just want things given a once-over, maybe a Restif crew will do a fine job, but if it's a "pro" clean you're looking for, I wouldn't even consider using them again.
Initially they began cleaning the skylight without covering the floor and furniture underneath. I had to supply them with a drop cloth so that the grime didn't rain down on my furniture and carpets.
They could not wash the outside because of the slippery conditions on my roof. So my windows did not look that much better, even thoug I knew they were much cleaner inside.
They were polite and efficient.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.