Terminix - Salinas -Termite & Pest Control

I called to schedule a free home termite inspection on Tuesday 1/12/16.  I was told that the inspection could be performed on Friday 1/15/16 between 1-3 pm.  I received a call from the Inspector late Thursday night telling me that he was overbooked and that he would need to reschedule the appointment for early Friday between 8:30-9:00 am.  That worked for me, since I took the day off from work to be home for the inspection. 

The day was a waste, I waited all day and he was a no show.  The inspector called me after 4pm to tell me that he needed to reschedule.  This in my opinion is very unprofessional.  He blamed the situation on the office and said there was nothing he could do, when he was the one who I talked to the night before, and who told me he would be coming to my home in the morning.  There was no remorse, he just said, "Would you like to reschedule?"  My answer, "No Thanks, don't bother".  There would be no way I would waste anymore of my time, if they couldn't even show up for a simple inspection. 

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I used Terminix for several years.  The first year was fine.  The years after that they screwed me around.  I haven’t done business with them for several years now.  I stopped using them in 2013.  The extended contract was a joke.  They never did the service they said they did.

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It has been fine.

They have always done a good job and have followed through. The only problem I have had with them has been with communication because the work is done at a rental and they need to contact the resident to schedule the appointment.

I have always had good service with them. I have been with them for years now.

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They said they showed up to do an inspection but never did.  I was home when they said they came out, and I never saw anyone.  I cancelled my contract because they lied.  

The first few times they came out I saw some results. However, they since have gone down hill.  They also missed an appointment.

It went ok.  Scheduling was easy. They were prompt, timely, and the treatment seemed to work.

The experience has been ok and I have no complaints.  Scheduling was easy and just takes a phone call.  I like the service in general, but I sometimes wonder if they look thoroughly enough.  However, that is not something that I worry about.

I’ve been using them for around 12 years. It was good and they’re very good as well.  They’re very professional and call the day before they come out. If there’s any problem in between their scheduled visits, I only have to call them and they send someone right out at no additional charge. I had difficulty with automatic billing, but after several months, I was able to get that resolved.

I’ve been using them around ten years and have a contract with them. They’ve been very helpful.  I like that I have a contract and they have a termite free guarantee or they tent the home for free.  My only complaint is that it’s hard to receive a call back and I didn’t receive a report from their last visit.

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