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About us
My name is Eric I have been installing and repairing garage doors and driveway gates for 29 years. I am an owner operator. I do all the work myself. I take pride in doing things right. If you are looking for someone with experience and extensive knowledge to get the job done correctly. I am your man.
Business highlights
Emergency services offered
18 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.432 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 34% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 32 reviews
Lydia M.
Aug 2020
Garage Door Installation and Replacement
Save yourself the time - DO NOT HIRE these guys! We actually purchased our door through Home Depot and unfortunately, LIGHTHOUSE door company is who they contracted/sent us. The first sign of trouble should have been when Eric tried to charge me to dispose of the old door claiming to home depot there would be an additional charge to dispose of a door built in the 70s. Our old garage door was installed in 2004 and I had to prove it to home depot. The biggest issue is that after three months of waiting, I have an expensive **custom made** garage door with a new 2-inch gap from the floor to the bottom of the door. A small cat could fit under it. Eric is was so unprofessional and rude and not only was I left with a HUGE GAPING GAP, the installer left nails/staples all over our clean garage and we have small dogs.
Response from Lighthouse Door Company
"Lydia I am sorry you are not happy with your garage door. As I explained to you we are only hired by Home Depot to install the garage door you purchased from them. Your concrete floor has a huge hump in the middle. Even your old door did not sit on the floor tight on left and right side. If you thought Home Depot was going to fix your concrete floor that is something you would need to discuss with them, Since concrete is not in our scope of work. As for the disposal of your old door, Since your Home was built before 1978 we have to follow the EPA lead laws and properly remove and dispose, Unless the homeowner can prove that either it has been properly tested and has no lead exist or proof that the existing door was installed after 1978. Which is what you did and that is why the charge was taken off. I really am sorry we were unable to satisfy you and I have passed your complaint onto Home Depot. They should be reaching out to you very soon."
Lorelei V.
Nov 2019
No comments.
Robert H.
May 2017
They are expensive but it is worth it because of their work quality and install experience. You pay enough so they don't have to rip you off to make their margins. They do a bit of salesman puffery. Promise a little more about the product and service than the actual experience. But not so severe that I wouldn't do business with them again.
Bud T.
May 2017
no comment
Diane W.
Mar 2017
Pleasant, responsive. They came the same day and fixed it without incident. Definitely recommend. The value was great - they charge per hour and it took much less time, wish it was less.
Clancy D.
Aug 2015
No thnaks
Christina T.
Sep 2014
We had an emergency; our garage door spring broke and we could not even get into our garage by manually lifting the door. Lighthouse Door Company called before arriving to confirm the appointment, showed up at the exact time promised and did a quick efficient repair. My husband and I will recommend them to all of our friends.
Kym R.
Jul 2014
Great company fantastic service and products rate 5 stars
Response from Lighthouse Door Company
"Thank you Kym!"
Del W.
Feb 2014
Garage Door Installation and Replacement
First rate service and work.
Response from Lighthouse Door Company
"Thank you, Del!"
Mike M.
Feb 2014
I just bought a remote for the garage door and that's all
Rich G.
Oct 2013
AAA+ I had a problem that the manufacturer could not seem to resolve after weeks of back and forth. Monica took my call, booked an appointment for later in the week and Eric showed up promptly as scheduled. He had the repair done in literally minutes, checked and adjusted the other components. He even replaced my old remotes at a price comparable to eBay or a big box home store. I would not hesitate to recommend LDC.
Response from Lighthouse Door Company
"Thanks, Rich! Glad we could help :) Monica"
Karin G.
Aug 2011
N/A
Garage Door Installation and Replacement
Very reliable and good follow up and responce to a problem. Happy with job and would hire again.
Richard D.
Dec 2010
Garage Door Installation and Replacement
They where on time, good price, and did a great job. I will use them again and highly recommend them.
Amanda T.
Jun 2010
Great service. We are very happy customers!
Linda E.
Jul 2009
N/A
Garage Door Installation and Replacement
After comparing several contractors, we settled on Lighthouse Doors. They were significantly less expensive that the others we contacted, but the product and service were of the highest order. It certainly paid off to check the estimates. The owner is a one man "show", and as such puts every effort into satisfying the customer with a good bang for the buck. Linda E
Neil M.
Apr 2009
N/A
Garage Door Installation and Replacement
On time, professional and complete. Courteous service is uncommon these days.
Anthony S.
Mar 2009
N/A
Prompt,neat, and professional
Linda M.
Mar 2009
N/A
I would recommend Lighthouse Door Co because Eric was great! Honest, knowledgable about his profession. He did what he said he would and the price was right. He did not try to pressure me to buy anything more. Thank you....
Martin J.
Mar 2009
N/A
Knowledgable, courtious, informative; the professional was able to identify the issue, trouble shoot and fix the problem in less than one hour. He called before arraiving to make sure it was acceptable since it was earlier then the window of time originally communicated. Will highly recommend.
Abraham R.
Mar 2009
N/A
They were AWESOME!!!
Sue F.
Feb 2009
N/A
They showed up on time, excellent service, would highly recommend this company.
Mike G.
Dec 2008
N/A
Clean, fast and very knowledgeable. Definitely will recommend to friends and family !!
Michelle B.
Nov 2008
N/A
Arrived on time, great price, excellent repair
Kim W.
Nov 2008
N/A
He was super - courteous, on time, did the job thoroughly, and was very nice as well. I will call him again.
Kathryn P.
Nov 2008
N/A
One of the most pleasant experiences I have had with a repair person.
Licensing
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FAQ
Lighthouse Door Company is currently rated 4.4 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Lighthouse Door Company accepts the following forms of payment: CreditCard
Yes, Lighthouse Door Company offers free project estimates.
No, Lighthouse Door Company does not offer eco-friendly accreditations.
No, Lighthouse Door Company does not offer a senior discount.
Yes, Lighthouse Door Company offers emergency services.
Yes, Lighthouse Door Company offers warranties.