Yancey Company

Excellent company

Nice

They have good service and good support.

Omagh police said she believed in stayed

STILL WORKING. I WILL LET YOU KNOW WHEN FINISHED

As soon as my room had no walls and floor, they sent a man to tell me I had to pay more or the workers would walk off my job. I never saw a foreman or an owner but I saw a "Project Manager" who to my knowledge never picked up a tool or helped in any way to further the work on my job. He came back a second time for more money and my family had to come stand with me to tell him no. They also called the owner. This was one of the highest bids and I thought I was getting quality.

they were perfect in all aspects in doing the job for me

I would never recommend them.

only worked with designer. work on bathroom has not started

Very efficient and hard working people. Love the fiber cement siding they installed as well as new windows. Price was competative. Friendly and responsive customer service.

In the middle of the bathroom remodel, I changed my mind about the floor tile. Yancey was very understanding and worked with me. They removed the old tile, that was not completely installed, and put in the new tile. They were then able to finish the project. Turned out very nice. I appreciated their patience.

job was completed timely and workers were very professional and explained what they were doing.

Small jobs are harder to do. They have to fit you into the schedule.

Yancey company is amazing. So easy to work with and quick and reliable. It's definitely pricey, butt that's the market. However, luckily with them you get what you pay for so the price is worth it.

I want to start this review with saying it’s the “little things” that make the difference. In March 2017, we started a bathroom remodeling project on all 3 of our bathrooms. Our house was built in the 1960’s and has a wood subfloor which we were especially concerned about. My husband had already pulled up the flooring in one bathroom exposing the wood around the toilet flange which showed water damage and rot. I got bids from some other places and most looked at the rotten wood and said it was no big deal and they could use fillers to fix it. April the designer from Yancey said they would replace the wood subfloor or whatever else needed to be done which impressed me. Yancey has various teams that do their jobs and Mike King and his team worked on ours. They did a fantastic job and were for easy for me to work with. They kept me informed of what they found and what they were doing. They did all the work themselves except for the shower pan and the shower door so they did the plumbing, tiling, electrical, and flooring. Two of my bathrooms had wood rot and damage around the toilet flanges so they replaced the bad boards. One bathroom had water damage on the windowsill and they replaced it. They were even able to fix an electrical issue I was having with a poorly wired GFCI outlet. We also had problems in the bathrooms with mildew so they installed exhaust fans above the bathtub and shower. They were in my house off and on for 5 weeks. They always made sure to leave us with a working toilet, sink, and shower although not always in the same room for a few days. They also made sure to keep the mess to a minimum and cleaned up after themselves every day.

Work quality has been fine up to this point. The job is not yet finished. The work was started about a month earlier than promised which was good but the job has stretched out to nearly two weeks.

customer service was excellent. I had both my bathrooms done at the same time and they made a very smooth transition for me. I am very pleased with both bathrooms.

tt cust has proj with (HA) contractor

I've worked with dozens of companies and contractors over the years, and my experience with Yancey has been one of the best. Interestingly, everything did not go smoothly and there were some mistakes made. However, Yancey addressed these immediately and even covered the cost of replacement materials. They responded to questions quickly, inspected work thoroughly, and, most importantly, they finished the job with great attention to detail. Our bathroom model looks fantastic. I highly recommend Yancey!

Have not recieved a call back to complete the job. As the counter was not sealed correctly and have called for this problem to be fixed and have not heard back from them. They were paid in full. Also I was not told I have to call for the inspectors to come see the job.

they have not started yet. Customer service was the best. Walked me thru the whole process of picking out tile, grout, floor tile light fixtures, shower head and controls. Plus worked within my budget. Steve is the Design Consultant and he went above and beyond to get everything right. Great Company.

Pros: the sales rep/designer helped us plan our dream bathroom and we love the final product! The installer was attentive to my special needs, and provided wonderful custom touches, and was very nice. Cons: The scheduling and communication was very frustrating, and the job took much longer than necessary; we think the installer cut our tile IN THE HOUSE while we were on vacation and we returned to a house entirely covered in tile dust, which is impossible to clean. However, in the end we were able to overlook the negative because we are so happy with our new bathroom.

They showed up on time every day and worked until that part of the project was finished. The whole remodeling took only four days. I didn't get a few of the amenities that I wanted, but that was due to the way the braces in the wall were originally done. I would definately recomend this company.

Their work is amazing but the scheduling could use a little work. I love my new bathroom and would use them again.

I undertook a $27K project with Yancey and my lesson learned is to never allow the contractors to demolish 2 important areas in your home (master bath and kitchen counter) at the same time. That proved to be the worse thing that can happen to a homeowner unless you move out of your house while construction is on-going.The quality of work is great. However, scheduling and attention to details leaves much to be desired. I am generous with the rating because I know they did their best & everything ended well but it came 2 weeks late with considerable amount of grief. So proceed with caution!