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Water Heaters Only, Inc

Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Honest Reliable Water Heater Service Since 1968. Licensed. bonded and insured! Specializing in water heater repairs and replacements for over 47 years, including tankless, residential and commercial water heaters.

Business highlights

Emergency services offered
57 years of experience

Services we offer

Replacement & Installation, Tankless water heaters., Water Heater Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.869 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
12%
3
0%
2
1%
1
0%
Showing 1-25 of 69 reviews
SHARON K.
Feb 2020
5.0
Yes, I recommend this pro
$1,500
We are very pleased with the quality of the water heater and installation. Would hire them again!
Response from Water Heaters Only, Inc

"Thank You very much for your support, always call us if you have any concerns. Paul G 1-800-835-5946"


David K.
Jan 2019
5.0
Yes, I recommend this pro
$1,450
All went well. The installer, John A. called ahead of time to announce his arrival time. Upon arrival, he thoroughly explained the installation process and provided a quote. John set about removing the old water heater and prepared the space for bracing per code. Once the new water heater was installed, new parts as required were installed. When the installation was completed, John reviewed the controls. All in all, a professional installation. Without hesitation, I can recommend Water Heaters Only, Inc. and will probably need them again for another property.
Response from Water Heaters Only, Inc

"We're honored that you would recommend our company to others and would gladly use us again. Thank you so much for your awesome feedback as well as your confidence in Water Heaters Only, Inc."


Scott R.
Oct 2018
4.0
$1,485
Installation was fine. Post-installation service call did not go well. I called to ask for basic information on the permitting process, since I know absolutely nothing about it, and the person on the other end of the phone was defensive for absolutely no reason. I just asked a simple question, I don't understand the hostility. I was polite and simply trying to understand what I need to do. Even if he couldn't tell me, he could have explained so in a more professional manner. I'm disappointed, because I was happy with the service initially.
Response from Water Heaters Only, Inc

"Oh no, we're so sorry that you had that experience. We would love to speak with you about this as it's our desire to find out who you spoke with. Water Heaters Only, Inc. has been in business for over 50 years and providing the best possible customer service, before, during and after your work has always been our policy. We assure you that your experience was not typical of our company representatives and we will be looking into this matter. Thank you for your valued feedback."


Linda B.
Mar 2018
5.0
Yes, I recommend this pro
$1,585
Our 18-yr-old electric hot water heater suddenly developed a leak on Feb. 28, 2018. When we contacted the company that had sold us our unit, we were told that the earliest they would have any electric heater in stock was in APRIL! This led us to Angie's List and highly rated Water Heaters Only. Not only did they have a replacement of our choice but scheduled the installation the next day, March 1st. Ron B. arrived, punctually, at the appointed time, confirmed that we needed to replace the old unit, picked up the new heater from Vacaville as he didn't have an electric one in his truck, and completed the installation in a manner superior to our previous setup: insulated the water pipes and changed the inferior tie-downs of our old unit. After a review of our new heater's capabilities and answering our questions, Ron left us - totally satisfied customers. The cost was probably a bit more than we would have paid the other company, but we feel the overall experience and workmanship warranted it.
Response from Water Heaters Only, Inc

"Thank you for choosing Water Heaters Only, Inc. after first shopping around. We appreciate your business and feedback."


Marlene H.
Jan 2018
5.0
Yes, I recommend this pro
$1,500
Very well and professional
Response from Water Heaters Only, Inc

"Thank you for choosing Water Heaters Only, Inc."


JENNY W.
Sep 2017
5.0
Yes, I recommend this pro
$200
This was done on 6/17/14 and had no problems since then.
Response from Water Heaters Only, Inc

"We appreciate your feedback, thank you."


Ew S.
Aug 2017
2.0
Was quoted $300-400 total. Said it would be $159 for a tech to come out, then labor additional that would have totaled $300-400. I was able to find another company to do the same exact labor/installation for $89.
Response from Water Heaters Only, Inc

"I'm not sure if you have the right company as I cannon find you in our system. Even so, we're fully licensed, bonded and insured and have been in this business for 50 years. We're proud of our dedication to the best possible service and quality products which means that you will actually get an installation that is completely up to code. Sometimes cheapest is not always the best, especially when safety is concerned."


Demar H.
Jul 2017
5.0
Yes, I recommend this pro
Requested service by phone and was told approximate arrival time. Installer arrived when predicted. Clear explanation of services and price. Work took slightly longer than predicted, but was done well, and hot water available after workman's departure.
Response from Water Heaters Only, Inc

"Your kind feedback is very much appreciated. Thank you for taking the time and thank you for choosing Water Heaters Only, Inc for your water heater service needs."


Richard S.
Jul 2017
5.0
Yes, I recommend this pro
$1,752
I contacted WHO and they set up an appointment for an estimate. They arrived punctually and gave me a good price. We agreed to have the installation take place THAT day. Technician John worked quite a few hours to replace supply and service plumbing for the HWH. HE was VERY thorough and did an excellent job, and brought the installation up to code.
Response from Water Heaters Only, Inc

"We appreciate your feedback and business. Thank you for choosing Water Heaters Only, Inc."


Terri D.
Jun 2017
5.0
Yes, I recommend this pro
$1,450
From the initial call to the final signature everything was handled efficiently and professionally. and was completed in less than a day. Ron B, our technician, was very thorough, calling to confirm what we needed, letting us know he was on his way, explaining what he would be doing and reviewing what he did. He left the area neat and clean. Now if this unit lasts another 17 years or longer we will be thrilled.
Response from Water Heaters Only, Inc

"Wouldn't it be nice if everything lasted as long as it used to? These days with annual maintenance you should average 7-10 years, though. Thank you for the opportunity to service your water heater needs."


David K.
Jun 2017
5.0
Yes, I recommend this pro
$1,465
The technician was professional and courteous. He removed the old 30 gallon natural gas water heater and replaced it with a new 40 gallon natural gas water heater. He completed the job quickly and neatly, and removed the old water heater and all trash. An excellent job.
Response from Water Heaters Only, Inc

"Thank you for your feedback. It's always nice to know that our customers recognize our dedication to quality service. Thank you for choosing Water Heaters Only, Inc."


Mark T.
Jun 2017
5.0
Yes, I recommend this pro
$1,499
Very professional and did a very complete, neat and clean job.
Response from Water Heaters Only, Inc

"We truly appreciate your feedback. Thank you for taking the time and thank you for choosing Water Heaters Only, Inc."


Brian N.
Apr 2017
5.0
Yes, I recommend this pro
$1,300
He was punctual, had all the needed materials. He redid all the piping and redid the overflow. bill was what was quoted. Nice work. I would hire again.
Response from Water Heaters Only, Inc

"We're so please that you are happy with our service. Your feedback is very much appreciated. Thank you for choosing Water Heaters Only, Inc."


JOYCE DAVE W.
Feb 2017
5.0
Yes, I recommend this pro
excellent service and response. Would absolutely use again. A little pricey but prompt response and quality of service was worth it
Response from Water Heaters Only, Inc

"We're so happy to have provided you with A rated service. Safety and customer satisfaction are our main concerns, so returning to do a thorough check was just part of our service. Thank you for your confidence in our work to consider giving us the opportunity to service your water heater needs again in the future."


Jennifer D.
Jan 2017
5.0
Yes, I recommend this pro
$1,600
Came out the same morning we called; was on time; provided good explanation and performed work as prescribed in timely manner, and cleaned up afterwards.
Response from Water Heaters Only, Inc

"I'm so glad that you were pleased with the quality service which we're proud to say have been providing since 1968. Thank you for choosing Water Heaters Only, Inc."


Debbie C.
Jan 2017
5.0
Yes, I recommend this pro
$1,400
Excellent! John F was responsible, timely, courteous, thorough and respectful. I'm very happy with the service and the new water heater!
Response from Water Heaters Only, Inc

"I'm so pleased that you are happy with our company and technician. Thank you for your feedback and for choosing Water Heaters Only, Inc."


Barbara D.
Jan 2017
5.0
Yes, I recommend this pro
excellent , left area clear and clear. very professional
Response from Water Heaters Only, Inc

"Thank you for your feedback we truly appreciate it and your business."


Barbara L.
Dec 2016
5.0
Yes, I recommend this pro
$1,235
John M from WHO removed my old, not-working-too-well, water heater and replaced it with a new 50-gallon one. Flex lines were replaced as well as correcting the drain line and replacing the earthquake straps. John worked efficiently and I could tell he had done this many, many times and was good at it. If I need another water heater at some future date, I would certainly call WHO for service. I have already recommended them to a couple friends.
Response from Water Heaters Only, Inc

"Thank you, so much, for your confidence in our work to recommend us to others. That means a lot to us even after nearly 50 years in this business. It's so rewarding to know that our customers still enjoy "A" rated service from us. Thank you for choosing Water Heaters Only, Inc."


CHRISTY H.
Dec 2016
5.0
Yes, I recommend this pro
$150
.
Response from Water Heaters Only, Inc

"Thank you for your feedback."


Michael E.
Nov 2016
5.0
Yes, I recommend this pro
$1,500
Excellent service! A person answered their phone right away on Saturday morning and they had a tech out to my house within hours. Ron did a great job: fast, clean, and even had to replumb a few pipes and he did it all in just a few hours.
Response from Water Heaters Only, Inc

"We value your feedback, thank you for taking the time. We noticed that your rating on price was less than an "A" rating. The cost of a water heater has certainly gone up over the past five years, however, many of our customers say that we are often $100.00 less than our competitors. We've worked very hard for the past 48 years to keep our prices as low as possible while providing the best possible service to our customers. Thank you for choosing Water Heaters Only, Inc."


Phil G.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Water Heaters Only, Inc

"Thank you for choosing Water Heaters Only, Inc."


Michael B.
Jun 2016
4.0
Yes, I recommend this pro
$1,000
Woke up to a water heater failure in the morning and hit Angie's List looking for options. I found a Angie's Deals offer for $150 for a $300 credit at Water Heaters Only Inc, and I called looking to get some information and an approximate quote. I spoke with Paul who was very nice and extremely helpful. He gave me my options and a quote on the spot. It seemed reasonable so we agreed to have someone out that afternoon. I explained I had my son't baseball game at 5pm and he narrowed the window to 12-2. He gave me a couple options: a new Rheem unit or a new AO Smith unit that was 3-years old but had been stored in the warehouse for about 3 years. I went with the cheaper option, as Paul committed to honoring the 6 year warranty on the unit despite it's age. Asking around and doing some internet research, this was a screaming deal - "A" on price. The $1000 included the $150 for the $300 credit - I paid $850 on site. The installer, Ron, arrived at about 1pm and had called ahead. He explained what he was going to do and we discussed options for the stand. My current stand was just a collection of 4x6 timbers. He offered a "wooden platform" and said the price would increase $49. This was the only issue I had with the professionalism of the service. Later when I checked on the work, the wooden platform was just a 24" square of 3/4" plywood set on top of my existing pile of timbers. I asked about that piece of wood costing $49 and Ron tried to convince me of the markup due to processing and storage - 25% markup might be reasonable, but not 2000%. To his credit, he offered to remove the board and remove the $49 from the bill. Other than that Ron was very friendly, skilled and knowledgeable. The installation went pretty smoothly. The plumbing work was well done though a bit unsightly - it was a different configuration than my last unit. The earthquake straps were not that well done and one of the anchors had to be reinstalled because the piece of 2x4 he used broke apart. These two items and some back and forth about the overpressure plumbing were the reason for the lower score on quality. The heater itself seems to be working quite well, though its less than 24 hours hold. I will likely be doing some work on my own to upgrade the stand and move the earthquake strapping. Considering this was an emergency, I'm pretty happy with the outcome. I'll contact them again and recommend to friends.
Response from Water Heaters Only, Inc

"Thank you for your feedback and for choosing Water Heaters Only, Inc. after first shopping around. We appreciate your business. If you have any questions regarding your new tank please don't hesitate to contact us any time 24/7. Someone will be available to speak with you directly."


Margaret L.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Water Heaters Only, Inc

"Thank you for your business, we appreciate your choosing Water Heaters Only, Inc."


Ashleen A.
Apr 2016
5.0
Yes, I recommend this pro
$1,100
unknown
Response from Water Heaters Only, Inc

"Thank you for your valued feedback. Providing the best possible customer service at the lowest prices has been our main goal since 1968. We're so glad that you chose Water Heaters Only, Inc. for your water heater replacement."


Earlene C.
Apr 2016
5.0
Yes, I recommend this pro
$1,300
Service was very professional from the beginning quote  to finishing the installation.  Ron replaced an old (really old) water heater and supply lines and the required earthquake bracing in an inside closet with very tight space.  He was professional,  paid attention to all the details and cleaned up so well you'd never have known he was here.  His work passed the permit process with flying colors.  There was some confusion about the pricing but Water Heaters Only once again was very professional and resolved the issue quickly and  graciously.
Response from Water Heaters Only, Inc

"I'm so glad to hear that you were pleased with our installer Ron. He's fairly new with our company, and highly trained so it's nice to know that his training is recognized and appreciated by our valued customers. Thank you for taking the time to tell us about your experience with our company. We truly appreciate your business."

Showing 1-25 of 69

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Water Heaters Only, Inc is currently rated 4.8 overall out of 5.
Water Heaters Only, Inc accepts the following forms of payment: CreditCard
Yes, Water Heaters Only, Inc offers free project estimates.
No, Water Heaters Only, Inc does not offer eco-friendly accreditations.
No, Water Heaters Only, Inc does not offer a senior discount.
Yes, Water Heaters Only, Inc offers emergency services.
No, Water Heaters Only, Inc does not offer warranties.

Contact Information

5800 Auburn Blvd., Suite 14, Sacramento, CA 95841

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