Sewer problems? Drains Backed up? Trenchless Company specializes in sewer and waterline repair and replacement without digging! We have a full service drain cleaning and rooter division with professional service technicians available 24/7. We service both residential and commercial customers in Sacramento and surrounding areas, San Francisco/Bay Area and San Jose. In addition, we are licensed in the state of Nevada to service the Lake Tahoe and Reno community. We have the most cutting edge technology to handle all of your plumbing, sewer and drain cleaning needs. To learn more about our company, visit our website at www.dontdig.com or call us today at 1-888-DONTDIG. The Trenchless Company was established in January 2000. The owner Max Greenberg is a third generation plumbing contractor locally in the Sacramento area. His inspiration for The Trenchless Company came to him while he was working at his father's plumbing company. He came across a new technology called Trenchless that allowed damaged sewer and waterlines to be replaced without digging. Max realized the importance of this new technology as it relates to the plumbing industry and envisioned forming a plumbing company around it. The Trenchless Company was founded on utilizing the latest technology available to solve their customers plumbing problems with less destruction and mess to their property.
Drain cleaning for sewer, copper re-piping, directional drilling & boring for all types of pipe installation, hydro jetting of drain lines, kitchen, laundry, restoration, sewer clearing, showers, spot repairs & sectional replacements on sewers, tankless water heaters., toilet stoppages, trenchless sewer & water line replacements, tubs, video pipe inspections
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Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
8% | ||
4% | ||
1% | ||
1% |
"[Member Name Removed], Thank you very much for taking the time to do such a thorough and detailed review of our services. I’m glad that Whitney and Steve were able to get you taken care of and it sounds like you have a couple minor issues that may need to be addressed in the future. If you need us we will be there for you! Thanks again for your business and I hope you’re having a great weekend! Sincerely, Max Greenberg Owner- The Trenchless Co."
"[Member Name Removed], Thank you for taking the time to rate and review our services! I’m glad we were able to get you taken care of and if you ever need our services in the future don’t hesitate to give us a call. Sincerely, Max Greenberg Owner- The Trenchless Co."
"[Member Name Removed], Thank you for the feedback and just wanted to let you know we appreciate your business! I’m sorry that the grass slumped after the install. I will take your feedback to my install manager and work on a resolution for future customers. Thanks again for the business and I hope you’re having a great weekend! Sincerely, Max Greenberg Owner- The Trenchless Co."
"Dear Mr. [Member Name Removed], Thank you very much for your feedback on Angie's List. I also want to thank you for your business and choosing our company. I apologize that you had a backup after the repair, but thank you for your understanding. From here on out your sewer issues should be solved permanently. Thank you again for choosing The Trenchless Co., hope you are having a great week!"
"[Member Name Removed], Thank you for bringing this to our attention. I am going to pull your file and get this over to our Sales Manager, Darrin Baker. We do take customer service very seriously and never like hearing a customer was unhappy with our services. We want to do whatever we can to correct this issue and discuss the bid that was left for you. I do see a phone number on file that I will send this over to Darrin right away. Sincerely, Whitney Kainani Kanoa Customer Service Manager"
"Thank you for taking the time to rate our company! Your feedback is extremely important to us. Thanks for choosing us! we appreciate your business. Sincerely, Max Greenberg Owner-The Trenchless Co."
"Dear Ms. [Member Name Removed], I just wanted to take a moment to thank you very much for the great review. We are constantly training on customer service throughout the company - from the call center to the technicians in the field and I'm glad to see that your experience was everything that we shoot for as a company. I will be sure to share your review with our staff at our next company meeting. Thank you for choosing The Trenchless Co., we appreciate your business! Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Ms. [Member Name Removed], Thank you for sharing your experience with other Angie's List members looking for a good plumber in the Sacramento area. We all appreciate your business and look forward to working with you in the future should you ever need our services. Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Mr. [Member Name Removed], Thank you very much for your feedback on our company as well as our service technician Chris. I will be sure to share your feedback with him when I run into him at the office. Thanks again for taking the time out of your day to review our company. Your feedback and others are our way of making sure we are delivering the type of service you received to all of our customers. Thanks again for your business, if you ever need our services don't hesitate to give us a call. Hope you are having a great week! Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Mr. [Member Name Removed], Thank you for choosing our company for your Trenchless Sewer Line replacement and for the A rating on Angie's List. Reviews are the most important feedback we can get to make sure we are delivering outstanding customer service. Thank you again for your business, we truly appreciate it! Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Mr. [Member Name Removed], Thank you for your feedback on your experience with our company and our technician James. He is an awesome guy and I'm glad that you enjoyed working with him. Thank you very much for choosing The Trenchless Co. I will share your review with James next time I see him. Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Mrs. [Member Name Removed], Thank you for taking the time to post a review on our company. I'm glad we were able to help out after your brother-in-law exposed your clean out and we were able to get your line flowing. If you ever need our services in the future, please give us a call. Thank you for your business! Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Mr. [Member Name Removed] Thank you for the great review and feedback on our services. I'm glad you heard us on the radio and tried us out for our free video inspection and diagnostics for repair or replacement if needed. I'm glad to hear that there wasn't a larger issue with your sewer line - that is always the best outcome. One of the reasons we don't charge for estimates and camera inspections is we would hate to charge someone when they don't have a need - so it's nice to know that you appreciate our company values and focus on customer service. Thanks again for choosing The Trenchless Co. and taking the time to share your experience. Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Ms. [Member Name Removed], I'm glad we were able to take care of your problem and exceed your expectations when dealing with an unfortunate plumbing issue. If you have any issues with your plumbing in the future, don't hesitate to call - we will always take care of you. Thank you for choosing our company and for sharing your experience with the Angie's List community. Sincerely, Max Greenberg Owner - The Trenchless Co."
"Good afternoon [Member Name Removed] I was sent your review and wanted to reach out to you. I apologize for the lack in communication between you and our company. If you call in for services, an estimate, or questions we are here to help whether the technician works here still or not. I have gone over your feedback with my office staff and will be training on the issue so we do not repeat this mistake. If you are willing, I would love to speak with you regarding your estimate or questions. I am available by phone or email. [email protected] Whitney Kainani Kanoa Customer Service Manager"
Everything went wonderful. The team was extremely professional and did a great job.
The price was reasonable.
Max the owner is wonderful as well
We would recommend this company to anyone.
Thank you so much for a job well done.
"Dear Mr. [Member Name Removed], Thank you for sharing your experience with our company during your sewer line replacement. I'm glad we were able to solve your problem at a reasonable price and provide you with great customer service. We appreciate your business! Sincerely, Max Greenberg Owner - The Trenchless Co."
"[Member Name Removed] Thank you for A rating! I’m glad you were satisfied with our services. Max Greenberg Owner- The Trenchless Co."
"Dear Mr. [Member Name Removed], Thank you for taking the time to share your experience with our company. I'm glad we were able to get your issue taken care of and your line flowing again! If you ever have any issues with your plumbing system in the future, please don't hesitate to give us a call. I'll share your feedback with Laird the next time I see him around the office. Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear Ms. [Member Name Removed], Thank you very much for taking the time to review our company. I apologize that we did not have a long enough cable on our snake the first time we were out. Thank you so much for understanding the situation and the A-rating. If you ever have need of our services in the future, please don't hesitate to give us a call. Hope you are having a great week! Sincerely, Max Greenberg Owner - The Trenchless Co."
"Dear [Member Name Removed], First of all, I wanted to apologize that your project did not go quite as smooth as we had all hoped, and for any inconvenience along the way. I would also like to thank you for taking the time to give us the feedback regarding your experience, so that we can make improvements to our process where needed. I also appreciate your understanding and working with us while we were correcting the issues that came up during the project. Thanks again for your business, we all appreciate it here at The Trenchless Co. Sincerely, Max Greenberg Owner - The Trenchless Co."
Rarely have I found another who values business relationships and wants to work "things" through. No one is perfect, no one is 100% all of the time and knowing this and wanting to be the Best One Can Be---is remarkable to this consumer and I THANK YOU! Max, the owner, contacted me and made it known he was concerned and cared. He wanted to make things right. He wanted my business and my referrals and he will get them! I have found a plumber who deserves every bit of success the world may provide. Exemplary business ethics and communication skills. If ever, another has concerns, or if others want to contact me---I am not related and I will share my experience.. I am a consumer whose faith in businesses has been restored. Thank you ! May I encounter more like YOU!!!!
"[Member Name Removed], Thank you so much for taking the time to review our services in detail. Your review means more to me than you could ever imagine. We try hard to meet or exceed our customers expectations 100% of the time. I’m so thankful that you see the value in what were trying to accomplish and appreciate your trust and confidence in me. If you ever need anything in the future please don’t hesitate to reach out. Hope you’re having a great weekend! Sincerely, Max Greenberg Owner- The Trenchless Co."
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