About us
Nerds On Call Computer Repair in Sacramento is a family owned business. It was started by Andrea and Ryan Eldridge. Established in a spare room in Redding, Calif., in March 2004, Nerds On Call offers on-site computer and laptop repair services to consumers and businesses. Nerds On Call provides trouble-shooting for PCs and Macs, home and office networks, printers, iPods® and MP3 players, handheld devices and cell phones, home theaters and game systems, and virtually every other form of digital entertainment. In 2009, 2010, & 2011 the company was named to Inc. magazine's list of 5000 fastest growing private companies. With 15 locations across California, Oregon, Washington, & Arizona Nerds On Call serves more than 40,000 satisfied customers per year. For more information, visit callnerds.com or call 1-800-919-NERD. We also offer a few guarantees: We come to you: Disconnecting your computer and bringing it in for repair can be challenging, so we come to your house to save us both time and money. We charge per job, not per hour: No need to keep checking your watch! This way you only spend money for the repair, not for the time it took us. Satisfaction guaranteed: If you don't think we're done, we're not. We promise to repair the issue that we quote you on, and if the problem pops back up or isn't fixed, we'll fix it - free. And we give FREE estimates, so give us a call!
Business highlights
Services we offer
Nerds On Call Computer Repair Sacramento provides quick and quality computer repair for computer users in the Sacramento and surrounding areas. We can provide repair services for any devices, like desktops, laptops, iPods, cell phones, home theaters, and game systems. We can perform virus removal, tune up your computer or upgrade your computer. Even home networking, home theater installation, hardware repair, software fixes, cracked screens
Amenities
Free Estimates
Yes
Senior Discount
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Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 83% | ||
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| 17% |
Filter reviews by service
I've been investigating private (e.g. not Provider) suppliers for basic cell phone repair. The target phone in this case is a Galaxy GS III with good digitizer and LCD, but a damaged lens (or glass screen). For DIY'ers, this screen costs new about $15-$20 on the Internet, and this moderately simple repair can be done at home, if you like that sort of thing. Most of the companies (over 12 so far) make this repair for you, including parts, for roughly $95US, some including shipping.
More extensive repairs require replacement of the Digitizer/LCD screen, which hops the price up to around $190, again often but not always including shipping. Note that Best Buy and many others offer this repair at this cost. Nerds wants $329, not counting shipping. That's over the price of a refurbished phone and near or over the price of a new phone, depending on discounts available and such.
The people I spoke to were bright and informative. They were kind enough to escalate the call to management promptly when asked to. Overall, I'd have enjoyed doing business with them except for THE PRICE!!!!!! I would call them in the future to ask about computer repairs, which is their expertise. But for cell phones -- too pricey by far.
home. Im a bit sad that I am going to be moveing out of their service
area. I so wanted them to come set up my multi household new wireless
connection. Oh and there was one time that i wasent even charged for
the housecall beause they couldnt fix what I needed them to do; Naught
for lack of experiance but because what I wanted done just couldnt
.. Would I hire them again.?? Thats a no brainier! Oh and the
price I quoted was the most Ive ever spent.
Lynda
"I can understand how upsetting it would be to contact a company and have them ignore you. I wouldn't want to do business with a company that was difficult to contact when I am trying to give them my business. Imagine how hard it would be to contact them when things went wrong? I share your frustration, however I think you may have us mixed up in some way. We don't have our email address on our website. We never have. We think it is an inefficient way to communicate with customers. Instead we have our toll free number (1-800-919-6373) and a service request form on our site for near instant communication. We hop you'll forgive this infraction, and will give us a try someday. We have serviced thousands of your friends and neighbors and would love to make you one of our fans."
Licensing
State Contractor License Requirements
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