About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Business highlights
42 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.934 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 34 reviews
Calvin Z.
Dec 2024
Carpet Repair, Refasten, or Stretch
Responded very fast to listing, very detail oriented
Alicia A.
Aug 2024
Very professional and knowledgeable.
Barbara R.
Aug 2024
Very professional
Donna D.
Apr 2019
Very professional would hire Tom again
Gale S.
Apr 2018
Carpet Repair, Refasten, or Stretch
He was super to work with. I gave 4.5 stars only because my toilet wobbles! I would recommend him!
Carolyn H.
Apr 2018
Carpet Repair, Refasten, or Stretch
Mr. Luellen completed two jobs on the same date. He refastened the carpet for the first jobs. Then he and a staff member thoroughly cleaned the carpets in 5 rooms.. His service was outstanding.
Milagros R.
Mar 2018
Carpet Repair, Refasten, or Stretch
Absolutely great!!! Over 40 years of experience and it showed!
Carolyn H.
Jan 2018
Carpet Repair, Refasten, or Stretch
Mr. Luellen was highly professional and skillful. He arrived on time, stretched and refastened the carpet and then cleaned it. It looks like a new carpet. Mr. Luellen explained what had caused the initial problem and provided tips about how to maintain my carpet. C.H in Sacramento, CA.
Tina M.
Dec 2015
Carpet Repair, Refasten, or Stretch
Luellen is a great at what he does! Great craftsmanship! My carpet look beautiful after he repaired! Will hire him again for carpet repair!
Carol N.
Feb 2010
Carpet Repair, Refasten, or Stretch
very professional
Kay E.
Dec 2009
Carpet Repair, Refasten, or Stretch
The repair was done in a timely manner and I would recomment them to everyone.
Terry S.
Dec 2009
N/A
Carpet Repair, Refasten, or Stretch
.
Robert B.
Nov 2009
Initial house call completed satisfactorily. I will need another review after the come back to complete the actual work.
Bozena Z.
Nov 2009
Carpet Repair, Refasten, or Stretch
Carpet cleaning team was very professional, friendly
Keith W.
Aug 2009
They were friendly, prompt and did a good job.
Beverly S.
Apr 2009
Carpet Repair, Refasten, or Stretch
Very lovely and professional team! Efficient, very fair pricing and honest!
Durwin W.
Dec 2008
Carpet Repair, Refasten, or Stretch
Great job. Helped me a lot. Will use again and will recommend to others.
Stella M.
Dec 2008
Carpet Repair, Refasten, or Stretch
Super knowledgeable with the exact solution I was hoping for. Very friendly gentleman came out to repair carpet. He was in and out in minutes. Highly recommend!
Mitchell L.
Nov 2008
Minor repair of curling linoleum; professional, timely (arrived within the hr. window), Cost within reason. Happy with results.
Mark M.
May 2008
N/A
Carpet Repair, Refasten, or Stretch
They did a very good job. I liked the fact that the did exactly what the said they were going to do. Also the price quote was very reasonable. They kept to that price. Would use them again.
Jason C.
May 2008
Carpet Repair, Refasten, or Stretch
They arrived on time. The team was very friendly and helpful. The job was done fast, looks great and they cleaned up afterwards. The price was good. I would use them again.
Natasha R.
Mar 2008
Carpet Repair, Refasten, or Stretch
Very helpful, gave lots of information and extra help. Highly recommended!!
Kim S.
Dec 2007
Carpet Repair, Refasten, or Stretch
Tom was right on time and had the job finished within 30 minutes! It turned out beautifully and we are very pleased with the work. Luellen's is at the top of our list for the 'next' job!
TIN W.
Nov 2007
Carpet Repair, Refasten, or Stretch
They were very professional and cared about doing a great job. They focused not just on the flooring but about customer service. They were a joy to deal with, and I will gladly recommend them.
Patti B.
Oct 2007
Carpet Repair, Refasten, or Stretch
Very friendly and professional. Work was done promptly . Gave me helpful hints of things I could do to make the project successful.
Licensing
Licensed*
Trade License Number
643651
Trade License Locale
CA
Trade License Expiration
04/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Luellen's Custom Floor is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Yes, Luellen's Custom Floor offers free project estimates.
No, Luellen's Custom Floor does not offer eco-friendly accreditations.
No, Luellen's Custom Floor does not offer a senior discount.
No, Luellen's Custom Floor does not offer emergency services.
Yes, Luellen's Custom Floor offers warranties.