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Geremia Pools & Landscaping
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Concrete Flatwork - Repair & Resurface,
About us
Geremia Pools believes everyone deserves a swimming pool. That’s why we’ve launched our new Splash Series swimming pools, our collection of budget-friendly pools designed to fit in almost any backyard. Plus, the Splash Series starts at just $43K and can be completed in as little as six weeks! Visit the link below to get started today.
Business highlights
Se habla espanol
103 years of experience
Services we offer
We offer swimming pool design and construction, and construction, and weekly maintenance. We also provide swimming pool parts and chemical retail in-store and online., landscape design, swimming pool remodeling, swimming pool repair
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.028 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 7% | ||
| 7% | ||
| 4% | ||
| 18% |
Showing 1-25 of 28 reviews
Bernard K.
Aug 2023
I contracted with them to re-do our pool, expensive, $49,000. But they did a poorly run, buffoonish, constant mistakes operation! Took months, they made mistakes, I eventually had to hire another group to correct their errors. Don't do business with them! It is a nightmare, and like me, you may have to find others to correct their mistakes.
Lindsey F.
Jul 2023
Working with Geremia Pools and Landscaping has been a nightmare! We began our project in 2021. It is now 2023 and we still have an incomplete front yard, backyard, and new pool installation. We have damage to our preexisting property and many defects. Very few things went smoothly on our project. When we signed our contract, their website quoted a 10-14 week pool build time, boasted about their expertise, the number of years they have been in business, the quality of their work, and that they do not use subcontractors because “building a quality pool means never taking shortcuts, using subcontractors may save builders money, but it also means chances for mistakes. We don’t take chances with your project.” Our experience has been that Geremia representatives are difficult to get on the phone, do subpar work, use subcontractors, and our contract for the pool was just under 6 months not 10-14weeks and they still weren’t finished six months after our contractual end date with no updates on a new projected end date from them. THAT IS A YEAR AFTER BREAKING GROUND WITH NO POOL!!!. We have long cracks all over our shotcrete pool shell that have been tested by an engineer and found to go all the way through. Geremia offered to fix the pool cracks with epoxy injection which was referred to several times in my research as a “band aid fix”. This pool is supposed to be brand new! We wanted to test to make sure there wasn’t an underlying issue with the shotcrete itself or the soil on our property that could cause continued cracking in the pool that may result in a leak and/ or may have required a change in the engineering of the rebar or shotcrete strength. Geremia didn’t want to test anything. Our site supervisor didn’t meet with us before our project began, never responded to a single email I sent that I can recall, and was rarely on our property to oversee the work being done or address all the issues. I was the one reporting issues. Unapproved deviations were made from the plans including attempting to install our skimmer in the wrong location, building a wall in the wrong location, and installing an unnecessary electrical outlet under our water spigot which was a safety concern. There were additional safety concerns and liability risks for us because they didn’t have up temporary fencing to keep people out of our construction site, their subcontractors didn’t put up cones, fencing, or caution tape around our fresh concrete in the front, and they weren’t going to do a second inspection of our ground bonding after ripping out the first. There were issues with our design plans that leave us with bubblers in our cabo ledge that will not function as they are supposed to, a bench in the deep end that we did not want and were told is required by law (which is not true), and we had concrete columns floating over our waterline where swimmers could hit their heads. I asked that the wall be moved back far enough for the columns to sit back flush with the edge of the pool to eliminate the safety hazard and was told that could not be done because it wouldn’t pass code. A city inspector confirmed that was not true. Brandon Ellis, who we were led to believe is a Geremia employee, hired an unlicensed company to do our dig (which he has been cited for through the CSLB). We were sent a duplicate invoice for payments already submitted and invoices for work not yet completed in full and with defects. Several of their reviews are written by employees, family, Facebook friends, etc. without disclosing their associations as required by the Federal Trade Commission. I could go on and on about this company’s unscrupulous business practices and poor workmanship! We were not able to use our backyard for 16 months and we still don’t have the benefit of any landscaping or use of our pool (if that is what you can call it in its current state). I am back to a dirt lot which is a worse position than when we started. They have not been out to do work on our property since approximately October of 2022, have not worked with us in the testing of our property to determine the appropriate path of repair, declined mediation, and threatened to send us to collections. We have had to spend tens of thousands of dollars hiring a lawyer, an engineer, a pool expert, and company to test the shotcrete and soil. Our home, which used to be our safe haven and place of peace, isn’t anymore. My business is suffering. My family is suffering and there is no end in sight.
SHERRY H.
Sep 2018
A woman from Geremia came to our house to talk about what work needed to be done, asked us for a $300 check if we wanted them to draw up a proposal and plans. She was very adamant about getting a check. We agreed, and gave them $300. We received NOTHING in return. Not a quote, not a phone call, not a proposal. We basically paid $300 for her to come look at our pool for a few minutes and do nothing. That was last spring (March or April or so?) It is almost October. I've left several messages since then, and not one has been returned. She got her $300 check, and that's all she cared about. It makes me wonder if something else is going on; this is usually what happens when someone really needs money for something else, and is using Peter to pay Paul. Very disheartening; we chose them because we grew up in the area and were familiar with the name.
Response from Geremia Pools & Landscaping
"Hello [Member Name Removed]- We are sorry to hear you had an unpleasant experience with someone on our team. As a family owned and operated business, we strive to give the best customer service possible, and would never want a potential client to feel uncomfortable or unhappy with our interactions. Given this, we want to refund your $300 as soon as possible. Can you please contact us to ensure we have the correct address? If you would like to speak with me directly, please call me at 916-914-7804. Thank you for reaching out, feedback is always important to us. -Jessica Marketing Manager"
Thomas R.
Jun 2017
Response from Geremia Pools & Landscaping
"Thank you for taking the time to review Geremia Pools & Landscaping. Please know that in addition to repairs and regular maintenance, we clean pool filters on site or at our showroom, and also offer free water testing. As a locally owned and operated family business, we take pride in making sure we give excellent customer service and solutions to fit your needs. If there is anything we can do to make your experience better, please let us know! Thank you again, and enjoy your pool."
Albert M.
Apr 2017
Awesome! definitely would hire again
Response from Geremia Pools & Landscaping
"Thank you so much for your wonderful review! We are so happy to hear that you enjoy your pool, and had a great customer experience. Our service department has some wonderful technicians, and to hear they are doing everything you need-is a bonus every time. Yes, it is true we can clean pool filters on site or at our showroom, and also offer free water testing. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making sure we give excellent customer service and solutions to fit your needs. Thank you again, and enjoy your pool!"
Pam M.
Apr 2017
Great. Steve is our service guy and he is super skilled and professional. The overall price is always fair, especially considering we are distant from their center of operations.
Response from Geremia Pools & Landscaping
"Thank you so much for your review-we completely agree, Steve is very skilled and we are lucky to have him! We are so glad you are getting the care and customer service you need from him. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making sure you get excellent customer service and solutions to fit your needs. Thank you again and please contact us if you ever have any questions!"
Robert E.
Apr 2017
These people are true professionals.
Response from Geremia Pools & Landscaping
"Thank you so much for your review- it was a pleasure to work with you! We are so happy to hear you had a great customer experience. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making sure we give excellent customer service and solutions to fit your needs. Thank you again, and enjoy your pool!"
Vicky I.
Apr 2017
I would use them again.
Response from Geremia Pools & Landscaping
"Thank you so much for your review! We are extremely glad that you have received excellent customer service and continue to be our client!"
Vicky I.
Apr 2017
Its a great company. We have bought 3 houses and they have done the pool in each one. I have a business contract with them so they come every week and do service on my pool. They clean the filter and do the chemicals so I don't even have to think about it. I pay a monthly fee. It is a $125 a month. That includes chemicals. Whatever needs to be done they just take care of it for me. The price is fine. I would use them again.
Its a good company they have been around over 50 years. They are a very well known name here. I have used them 3 times to build a pool so obviously I trust them. The workers are very professional.
Its a good company they have been around over 50 years. They are a very well known name here. I have used them 3 times to build a pool so obviously I trust them. The workers are very professional.
Response from Geremia Pools & Landscaping
"Thank you so much for your wonderful review! It is always a pleasure to work with you! We are so happy to hear that you enjoyed your pools, and had a great customer experience. Our service department has some wonderful technicians, and to hear they are doing everything you need-is a bonus every time. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making sure we give excellent customer service and solutions to fit your needs. Thank you again, and enjoy your pool!"
J. D.
Mar 2017
They did a great job. I am hoping I never have to put a pool in again, but if I had to I would use them again. They were very prompt. I would say it took 3 months to put the pool in. There were many people that came out to do the work. I would say 20. They were professional.
Response from Geremia Pools & Landscaping
"Thank you so much for your review- it was a pleasure to work with you! It is true, a pool project is never easy, but we really strive to have excellent customer service and solutions to fit your needs. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making your customer experience top notch! Please feel free to call us with any questions you may have. Thank you!"
Michael O.
Mar 2017
It was excellent. The price was reasonable. They're top notch. The workers were professional.
Response from Geremia Pools & Landscaping
"Thank you so much for your kind review- it was a pleasure to work with you! We are happy to hear that you had a good experience with our team. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making your customer experience top notch! Please feel free to call us with any questions you may have. Thank you!"
Paul B.
Mar 2017
Everything worked out great!
Response from Geremia Pools & Landscaping
"Thank you so much for your kind review. It is a pleasure to work with you! We really strive to have excellent customer service and solutions to fit your needs. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making your customer experience top notch! Please feel free to call us with any questions you may have. Thank you!"
Orville N.
Mar 2017
Very well, excellent service, Crew was very professional and courteous. Work was completed timely
Response from Geremia Pools & Landscaping
"Thank you so much for your kind review. It is a pleasure to work with you! We really strive to have excellent customer service and solutions to fit your needs. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making your customer experience top notch! Please feel free to call us with any questions you may have. Thank you!"
Paul G.
Mar 2017
I spoke to a representative there and they were very helpful and clear about the process. I like what I saw and what we discussed, so I decided to get the landscaping work done. From start to finish, I feel they were very professional.
Response from Geremia Pools & Landscaping
"Thank you so much for your kind review. We really strive to have excellent customer service and solutions to fit your needs. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making your customer experience top notch! Please feel free to call us with any questions you may have. Thank you."
Patti M.
Aug 2016
so far very good
Response from Geremia Pools & Landscaping
"Thank you so much for your kind review. We strive to have excellent customer service and solutions to fit your needs. As a locally owned and operated family business, Geremia Pools and Landscaping takes pride in making your customer experience top notch! We do hope you are happy with the service provided, and please feel free to contact us anytime with any questions you may have. Thank you."
J. D.
Apr 2015
unknown
ASHLEY W.
Mar 2015
unknown
Randi H.
Dec 2014
unknown
PAUL L.
Sep 2014
I was extremely unhappy with the follow-up after the initial diagnostic evaluation.
All phone calls promised were not returned. Finally, I received a phone call 1.5 months after the initial visit.
I eventually went to another provider because I find the original company that constructed my pool.
He was much more responsive, easily accessible with competitive pricing.
All phone calls promised were not returned. Finally, I received a phone call 1.5 months after the initial visit.
I eventually went to another provider because I find the original company that constructed my pool.
He was much more responsive, easily accessible with competitive pricing.
Orville N.
Feb 2014
They were prompt, professional, courteous and did an excellent job. I would highly recommend Geremia Pools to anyone.
Denise G.
Nov 2013
We continue to enjoy our experience working with Geremia Pool's crew. They are prompt, very knowledgeable and so willing to explain the process to me. They clean up the debris from each days work. Very considerate the lock gates before they leave to insure our families safety. I visited the office to pick out tile and oh boy what a selection I had to choose from. All beautiful and a very tough choice. Don was very helpful as always.
Denise G.
Oct 2013
Mr. Powell has worked with me on four different occasions presenting options for our pool repair.
I am very much looking forward to working with Geremia pool's staff.
More to come...
Denise Galvez
Yuba City, Ca
I am very much looking forward to working with Geremia pool's staff.
More to come...
Denise Galvez
Yuba City, Ca
Donna S.
Oct 2012
The retaining wall turned out great. The deck drain appears to have shrunk creating gaps between the panels. I sent them a picture and was told this was due to the "deck" shrinking. The surface on the pool was inadequate from the very beginning and we were left to deal with the surfacing subcontractor on our own. The refreshing of the waterfall grout turned into an unsightly mess with black grout being splashed all over the rock waterfall which then faded to a grayish mess. Calls to Geremia for service have been very slow for a response, causing us to make several inquiries. They seem uninterested in making service issues right. What was a nice pool now looks worse after their "FIX".
Response from Geremia Pools & Landscaping
"Member, I know this response is late, but I am very sorry to hear about your negative experience. I will share your comments with our construction manager; he will utilize them properly with the team to ensure they do not duplicate this problem. Thank you for your feedback; we appreciate your honesty. Best, Geremia Pools and Landscaping"
Donna R.
Jun 2012
Will never use the company again. Service was poor and charges did not match what was eventually paid. Estimates were off by $100.
Response from Geremia Pools & Landscaping
"Member, I know this response is late, but I am very sorry to hear about your negative experience. I will share your comments with our service manager; he will utilize them properly with the maintenance to ensure they do not duplicate this problem. Thank you for your feedback; we appreciate your honesty. Best, Geremia Pools and Landscaping"
Gregory D.
Nov 2008
We hired Geremia because of their strong reputation and because a positive experience with them 5 years ago in El Dorado Hills. They designed a nice little pool for our nice little house. When we were ready to start the job, the problems started: 1. We wanted to move the equipment pad to a new location. After first saying yes, Geremia then said no, and told me that I would need to go downtown and get approval from the city to do it. 2. Geremia changed the design (very slightly) of our pool without asking us first. When we asked them about it, they said it was because there were problems with the underground utility pipes. It would have been nice for them to call and tell us before doing this. 3. Geremia broke our sidewalk with the Bobcat. They denied doing it, then admitted it, and told me that they weren't responsible for it. They eventually gave me a change order to repair it, which they still have not done. 4. The plastering in the pool was terrible. Calcium deposits accumulated along the sides and across the bottom, making it look awful. Geremia told us that it was our fault, because we hadn't done enough sweeping (we followed their instructions exactly), and because we hadn't properly maintained the chemicals in the pool (again we followed their instructions). They eventually (2 months later) came out and acid washed the pool to fix the plaster. But this was after many phone calls and discussions about whether it was a problem, and whose fault it was. The team we worked with from Geremia was not pleasant at all. We were the ones spending the money, and yet they constantly make us feel as if we were being the problem. Geremia had a different person call us each time, making it very difficult to know who was responsible for anything, or who was our point of contact. We never felt like they wanted to "make things right" for us; only that they wanted to finish the job, take our money, and leave. So they did.
Response from Geremia Pools & Landscaping
"Member, Thank you for your feedback; I'm sorry this response is long past due. I'm also sorry that you had such a poor experience with your pool construction. This is particularly disappointing: 'Service. Nearly everyone we talked to had a nasty edge.' We take pride in providing quality service and craftsmanship; clearly, we missed the mark on this one. We will utilize your comments internally as a negative example. Best, Brian"
Licensing
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FAQ
Geremia Pools & Landscaping is currently rated 4.0 overall out of 5.
Geremia Pools & Landscaping accepts the following forms of payment: CreditCard
Yes, Geremia Pools & Landscaping offers free project estimates.
No, Geremia Pools & Landscaping does not offer eco-friendly accreditations.
No, Geremia Pools & Landscaping does not offer a senior discount.
No, Geremia Pools & Landscaping does not offer emergency services.
No, Geremia Pools & Landscaping does not offer warranties.