EASY LIFT DOOR CO

I'd give less than one star if that was an option. Horrible Company to even try to work with. My Pulte home came with a double car door installed incorrectly by Easy Lift Garage Doors. It is a Wayne Dalton Garage door, that cracked from the inside, then became inoperable. I called the manufacturer, who told me to work with an authorized distributor, so I called Easy Lift as they are both the initial installer and authorized distributor. They came out and said the indentation caused by the door cracking inward/out is from stress is not covered under warranty and wanted to charge me the price of entire brand new garage door to replace two panels! That is absurd!! If you bend a piece of steel cracked on one side, of course the outside would show the same line. Funny thing is aside from that one line on the outside, there is ZERO exterior damage. I called two third party contractors to examine the door, including Home Depot, all of which said it should have been covered under warranty! STEEL GARAGE DOORS SHOULDN'T CRACK on the inside lip! Called Easy Lift and requested to speak to a manager after them lying to get out of fixing their mistake, and the manager refused to return my call or get on the phone with me!!! HORRIBLE CUSTOMER SERVICE! HORRIBLE INSTALLATION/TECHS!! HORRIBLE BUSINESS ETHIC!! Not to mention their prices are ridiculous! I fully intend to file a complaint with BBB, in addition to through media. DO NOT USE EASY LIFT DOOR COMPANY!