Culligan Water Conditioning of Sacramento, CA

The salesman showed up on time and answered questions with no hard sell. Their estimate was virtually the same as other provider for similar equipment and features. I chose Culligan because we needed to use the by-pass value fairly often due to a couple hose bibs being on soft water and their by-pass value seemed less likely to wear out than the other providers' by-pass valve. The salesman said the office staff would follow up within a couple of days to schedule install but I had to call back a week later to schedule the install. Other than that minor communication issue in the beginning the rest of the service was good. The installer showed up on time and installed the softener and RO system in a couple of hours. He cleaned up and answered my questions before leaving. Now that I've had the softener a few weeks I wish I would asked the installer to explain each of the menu options on the softener since the documentation does not cover each item. Otherwise I'm happy with the softener and RO system and would recommend them to others.

Overall the experience was good like I expected.

Their customer service is excellent and they are came on a timely basis and get the work done very quickly. Ordering the products was a very simple process.