COMCAST

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I don't like them at all. I have never had them come in. The pricing is weird. They are trying to get in my internet and the people were helpful. 

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I like Comcast. I think they are too expensive. I have an old land-line phone and I want to do away with it actually because I have a burglar alarm too and it is hooked up to the land-line. Once the contract runs out on that, I am going to just do away with my land-line. My bill is $89 a month for high speed internet and the land-line. I think for me it is exorbitant. I love my computer but I think it is exorbitant to have to pay that much. They are pretty responsive. The times that I've had to call them about things, they do respond well.  They are really good.

I ordered the internet system from Comcast.  I was impressed with the
nice professional attitude the person had when they came and set up my
system.  They were even nice enough to make more cable for me to replace
some of my old co axial cables that I had.

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Good but price too high

Went great. I went to the provider.

Improved reception, Still have some problems.

As usual, my Comcast bill was going up again, but my services were remaining the same. I'm 62 years of age, have a limited income and only had Internet and basic TV. My new bill was going up to $83.00 per month and I nearly fell over.
I called Comcast and asked what they could do about this. Could they recommend a different plan? Did they have a plan for those over 60? I new they didn't, but it never hurts to ask. I was told to go to my local service center.
I took modem with me just in case, and went to my local service center. I asked about the various plans available, my monthly income and their yearly increases with no increase of services. There are no plans for those on the lower end of the economic scale. I asked what Comcast did for and quot;those people.and quot; He said in a very loud voice, and quot;IF YOU CAN'T AFFORD IT, YOU CAN'T HAVE IT.and quot;
That was end to Comcast. I had paid for the month ahead, as every customer does. I had him turn off my TV that very minute and credit my account.
I bought an HDTV and a $20.00 antenna = basic TV. I went with Frontier for Internet. $39.00/month 2 year contract and it works perfectly.
I will NEVER consider Comcast again, will NEVER recommend them. Comcast doesn't care about the customer, only their profits.
Their customer service is the worst ever, their outages are frequent and never credited. Comcast is everywhere but in my home.

They were misleading at office, raised prices while in service, and were impossible to reach other than in person. If you needed in home service of some kind be prepared to devote your day to their convenience. TYou work? too bad. I am not certain about the dates of service, but if you check on the web Comcast is one of the most hated companies in America.

My internet was unresponsive and had previously been painfully slow even though I pay for higher than average internet. After waiting for over 20 minutes to speak to someone, I was informed that I was on a 'slow' router. They moved me to a faster router. Why didn't they proactive change this as I was not receiving the service I was contracted to receive? At a company it is not just the product, but the service. Comcast's service is the worst You will be on hold for a very long time and receive no compensation for your time, or the hassle, or the lack of service you receive.

Technician showed up on time and very courteous. Explained how to access some features/configurations so that services had better efficiency and throughput. Also explained how to monitor and report percieved/measured deficiencies in future along with steps to mitigate access issues. All in all a very good representative. However, I still think that prices are somewhat higher than they should be since I can get faster throughput in other areas for about the same money.

The installation went smoothly. However, the new cable boxes they left me with, kept crashing. I have to reset them frequently. I was told it was a new equipment they were trying in the market and that there were a few bugs to fix. On the positive side, I must say that the new interface for cable is much better.
I am not happy with the amount of money I pay Comcast every month for their services. It seems excessive to me.

I asked for a updated DVR, they just tried to upgrade me.

I am paying more money than I should be paying for the amount of TV we actually watch. However, I have no choice with Comcast if I want to see Giants games. I am required to buy a premium service to receive their game channel. I am looking for a cheaper option.

Unfortunately Comcast is the only provider for my new address.

I almost switched to satelite, but they lowered my monthly rate, so I did switch, not yet. |My biggest gripe is that Comcast doesn't seem to care how long they make you wait in their store when you walk in. They are sooo slow..............

The TV service is pretty good, not issues there. The internet is a lot faster than when we had ATand T and another service provider, a lot faster. About 5 times faster. We don't have issues with the lines in the area and have to have them come out and repair them every 6 months like we did with ATand T. It is a lot better quality than what we had before.

Our internet connection has been fine and we have good selection of channels to watch. We have caller ID, call waiting, and voicemail service on our landline.

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