Aire Serv of Greater Sacramento

Tara, was very knowledgeable, respectful and efficient. We understand most companies charged for service call. When my wife talked to the company, the company stated that the estimate is free. My wife confirmed it two times on the phone. After the service, we still have to pay $89 for the service call.

Punctual and went well as far as the said service. However, I asked a question about another registry in the house to see if this was working and she simply blew me off. I was willing to pay for the additional service but she did not even entertain the idea of helping me out. The company does not go above and beyond, just average.

Ok, no major issues but they told us that some part needed to ve replaced for $ 200 but couldn't tell us what the part was specifically so we weren't able to research it's cost and/or get another quote.

The service tech, Tara, was very personsonable, respectful and efficient. It was a tough job and she stayed with it to success.

The company did not show up for the service. Did not call. Did not cancel or reschedule.

Great. On time and keep us informed of what they found. Tech was personable and professional.

The service technician was a woman (I can't remember her name) was very punctual, took her time checking inside thermostat, outside furnace, venting etc and showed me a picture of an electrode that may need replacing by next year. She was competent, professional, and very pleasant to work with. She did suggest the purchase of their yearly maintenance contract but did not push me into feeling as if I should purchase it. I was very pleased with the complete process of ordering through Angie's List and Aire Service's promptness in responding to my request for service.

Excellent. Technician Tara was very knowledgeable about my unit and fixed a problem that was causing the flame to start and stop. Great service.

We got a second opinion. But we decided to go with Air Serv Greater Sacramento because we felt they had the best deal. Brian was very professional and honest. We had our HVAC system replaced. He came to our house, Brian being the owner, and explained what would be done. The next week , the installers, Joel, Jason and Dave showed up at 8 o'clock and installed the system in one day. All work was done very professionally. These guys were real pros. They returned another day to for the finishing touches .But we had heat in our house on the first day they came. My wife and I were completed satisfied and we highly recommend their service.

Monday, June 8, 2015 was a blazing 105 degrees in Sacramento! My A/C unit decided it was too hot to work and I came home to an internal temperature of 88 degrees. I checked my NEST thermostat and it appeared to be working, just no air blowing. It was extremely uncomfortable and the chocolate from Easter, on the counter next to the cupboard, had already lost its original shape. I remembered a few weeks back, overhearing a conversation between checker and customer at a local grocery store, about a wonderful experience with an A/C problem and a company named Air Serve. Little did I know that Air Serve was actually Aire Serv. When I googled "air serve", "Aire Serv" comes up 9th in the search results. I gave them a call... A pleasant young woman answered my call and took down my name and number. She said that a technician will call me back to schedule an appointment. Sure enough, within 10 minutes, I was explaining the situation to "Brian" and he agreed to be at my house at 5pm. As I was waiting in my "oven" of a house, I heard a vehicle pull up at about 4:45pm. It was a van, grey in color, but no signage on the outside. I didn't see anyone get out of the van, so I went to investigate. It was Brian from Aire Serv! I stated that he was early and he acknowledged saying that's why he was still in the van, waiting until our agreed time. That was considerate..... I showed Brian the unit in my garage and the unit outside, behind the house. He told me he would check things out and let me know. Curiously, I watched Brian from my windows to see if he was in the backyard or the garage. He seemed to be testing the electrical, as I recognize the type of meter he was using. That's funny....the technician from that other company didn't check the electrical....Hmmm? After 20 minutes, there was a knock on the door from the garage. It was Brian with his estimate. My eyes immediately looked for the total...$90. $90??!!! Holy saving from that other estimate, Batman!!! It appeared that one of the two fuses were blown that controlled the power to the A/C unit. Brian recommended that both fuses should be replaced to ensure equal fuse life....whatever that means. Either way, Brian saved the day, restoring my A/C, while saving me tons of money that the other company wanted me to spend. I couldn't thank him enough. He declined my soda offer, but gladly accepted a cold bottle of water. He was considerate, professional, honest, friendly and most importantly....knowledgeable. I will refer all my friends in Sacramento to call Aire Serv-Sacramento for all their Heating and A/C needs!!! Simply Wonderful...