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Aire Serv of Greater Sacramento

Founded 2004 • With Angi since April 2009

4.3

(20) Verified Reviews

Business Details

Phone Number

Address

6430 Freeport Blvd

Sacramento, CA 95822

Description

Aire Serv Heating and Air Conditioning of the Greater Sacramento area guarantees every job, never charges overtime, and we offer free estimates and financing for new systems. Our technicians are well trained on everything from the latest technology to old school systems. We have same day service

Verified Reviews

A few reviews for this pro...
Ken W.
3.0
10/10/2017
Tara, was very knowledgeable, respectful and efficient. We understand most companies charged for service call. When my wife talked to the company, the company stated that the estimate is free. My wife confirmed it two times on the phone. After the service, we still have to pay $89 for the service call.
Description of Work
The service tech, Tara came out and troubleshooted the problem and prepared an estimate. The estimate does not show enough details. It is so vague. It needs more information to support the result.
Category
heating & air conditioning/hvac
Rona B.
4.0
09/21/2017
Punctual and went well as far as the said service. However, I asked a question about another registry in the house to see if this was working and she simply blew me off. I was willing to pay for the additional service but she did not even entertain the idea of helping me out. The company does not go above and beyond, just average.
Description of Work
A/C tune up and inspection.
Category
heating & air conditioning/hvac
Julie T.
4.0
06/07/2017
Ok, no major issues but they told us that some part needed to ve replaced for $ 200 but couldn't tell us what the part was specifically so we weren't able to research it's cost and/or get another quote.
Description of Work
Hired forA/C Tune up
Category
heating & air conditioning/hvac

Service Provider Response

Hello and thank you for posting your review. Please call us at (916) 924-4822 to let us know if you did not receive the detailed invoice we emailed you on 5/31/17. It lists everything we cleaned, tightened, and unplugged, and includes the part recommended for replacement.
Brian O.
5.0
05/06/2017
The service tech, Tara, was very personsonable, respectful and efficient. It was a tough job and she stayed with it to success.
Description of Work
Thorough inspection of A/C system. I paid extra for necessary parts and lobor above and beyond the inspection.
Category
heating & air conditioning/hvac
Gordon G.
5.0
01/16/2017
Great. On time and keep us informed of what they found. Tech was personable and professional.
Description of Work
Heating Tune up
Category
heating & air conditioning/hvac
Rosemary M.
1.0
01/16/2017
The company did not show up for the service. Did not call. Did not cancel or reschedule.
Description of Work
Cleaning and inspection of home heating system.
Category
heating & air conditioning/hvac

Service Provider Response

Hi [Member Name Removed] - we are sorry we didn't connect. In checking our information, we e-mailed you on Dec 12th, letting you know we need to review your location as it may have been outside of our service area, and we did not hear back from you. We apologize for the mix up, as we would never not want to not show up for a job. If you want to review, please call our office and ask for Rebecca. Thank you.
Janet S.
5.0
01/16/2017
The service technician was a woman (I can't remember her name) was very punctual, took her time checking inside thermostat, outside furnace, venting etc and showed me a picture of an electrode that may need replacing by next year. She was competent, professional, and very pleasant to work with. She did suggest the purchase of their yearly maintenance contract but did not push me into feeling as if I should purchase it. I was very pleased with the complete process of ordering through Angie's List and Aire Service's promptness in responding to my request for service.
Description of Work
I used Aire Serve to come out and perform a $39.00 maintenance checkup on my furnace. Great deal for all that was done!
Category
heating & air conditioning/hvac
Robert G.
5.0
01/08/2017
Excellent. Technician Tara was very knowledgeable about my unit and fixed a problem that was causing the flame to start and stop. Great service.
Description of Work
Gas Heater Inspection and Tune-Up
Category
heating & air conditioning/hvac
John H.
5.0
12/23/2016
We got a second opinion. But we decided to go with Air Serv Greater Sacramento because we felt they had the best deal. Brian was very professional and honest. We had our HVAC system replaced. He came to our house, Brian being the owner, and explained what would be done. The next week , the installers, Joel, Jason and Dave showed up at 8 o'clock and installed the system in one day. All work was done very professionally. These guys were real pros. They returned another day to for the finishing touches .But we had heat in our house on the first day they came. My wife and I were completed satisfied and we highly recommend their service.
Description of Work
Our 34 yr. old gas furnace broke. needed replacement.
Category
heating & air conditioning/hvac
stephen K.
5.0
11/28/2016
excellent job
Description of Work
updated furnace
Category
heating & air conditioning/hvac
MARY C.
5.0
07/16/2016
unknown
Description of Work
.
Category
heating & air conditioning/hvac
Javier O.
1.0
03/24/2016
unknown
Description of Work
They were misleading and only provided updates when asked. They did and completed the work before pulling permits.
Category
heating & air conditioning/hvac

Service Provider Response

We were not misleading at all, and in fact, we over-explained everything and all of our work is guaranteed in writing. We take exception to this, as we take great pride in our work, as well as our reviews and reputation. We helped with some issues to make sure we did the job as requested, above and beyond what is normal. In fact, we reduced the price due to a rebate change, which is out of our control, to make sure we did our part to make you happy.
Robert I.
5.0
02/10/2016
unknown
Description of Work
We had our 18-year old furnace checked and then serviced. The technician was everything I could hope for: friendly, prompt, and knowledgeable. Furnace works great now.
Category
heating & air conditioning/hvac
Marilyn Marie W.
5.0
01/15/2016
unknown
Description of Work
Inspection of our heating system for safety and performance. Cleaned the entire system that had been badly neglected. Entered into a semi-annual inspection and cleaning contract for both heating and cooling. We found Aire Serv of Sacramento personnel to be very responsive and professional, and we highly recommend the company.
Category
heating & air conditioning/hvac
Phong L.
3.0
01/01/2016
unknown
Description of Work
start swapping part and finally determine it's to be the control board. A good one should figure it out from the beginning instead of guessing which ended up me paying for something, may be not even needed.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for your feedback, as we always strive for excellent customer service. As you know, this system was worked on by a non-contractor and had multiple issues prior to us coming out. We tried to inform you every step of the way the challenges we faced with some of the problems and would be more than happy to review this at any time. We pride ourselves on making sure each customer has as much information regarding the work we do. Thank you for choosing us and for allowing us to continue to work with you in providing continuous maintenance in the future. We thank you for choosing Aire Serv.
Patrick Y.
5.0
10/02/2015
Monday, June 8, 2015 was a blazing 105 degrees in Sacramento! My A/C unit decided it was too hot to work and I came home to an internal temperature of 88 degrees. I checked my NEST thermostat and it appeared to be working, just no air blowing. It was extremely uncomfortable and the chocolate from Easter, on the counter next to the cupboard, had already lost its original shape. I remembered a few weeks back, overhearing a conversation between checker and customer at a local grocery store, about a wonderful experience with an A/C problem and a company named Air Serve. Little did I know that Air Serve was actually Aire Serv. When I googled "air serve", "Aire Serv" comes up 9th in the search results. I gave them a call... A pleasant young woman answered my call and took down my name and number. She said that a technician will call me back to schedule an appointment. Sure enough, within 10 minutes, I was explaining the situation to "Brian" and he agreed to be at my house at 5pm. As I was waiting in my "oven" of a house, I heard a vehicle pull up at about 4:45pm. It was a van, grey in color, but no signage on the outside. I didn't see anyone get out of the van, so I went to investigate. It was Brian from Aire Serv! I stated that he was early and he acknowledged saying that's why he was still in the van, waiting until our agreed time. That was considerate..... I showed Brian the unit in my garage and the unit outside, behind the house. He told me he would check things out and let me know. Curiously, I watched Brian from my windows to see if he was in the backyard or the garage. He seemed to be testing the electrical, as I recognize the type of meter he was using. That's funny....the technician from that other company didn't check the electrical....Hmmm? After 20 minutes, there was a knock on the door from the garage. It was Brian with his estimate. My eyes immediately looked for the total...$90. $90??!!! Holy saving from that other estimate, Batman!!! It appeared that one of the two fuses were blown that controlled the power to the A/C unit. Brian recommended that both fuses should be replaced to ensure equal fuse life....whatever that means. Either way, Brian saved the day, restoring my A/C, while saving me tons of money that the other company wanted me to spend. I couldn't thank him enough. He declined my soda offer, but gladly accepted a cold bottle of water. He was considerate, professional, honest, friendly and most importantly....knowledgeable. I will refer all my friends in Sacramento to call Aire Serv-Sacramento for all their Heating and A/C needs!!! Simply Wonderful...
Description of Work
Brian troubleshooted my non working A/C unit. Responded immediately and saved my family from the heat.
Category
heating & air conditioning/hvac
Tara S.
5.0
09/21/2015
unknown
Description of Work
They replaced the heating and air conditioning unit. It was perfect.
Category
heating & air conditioning/hvac
Ana D.
5.0
09/18/2015
unknown
Description of Work
They replaced the motor in the air conditioner.
Category
heating & air conditioning/hvac
Harriet M.
5.0
09/18/2015
unknown
Description of Work
The air was intermittent, they cleaned the filter and showed me how to maintain it. They called me ahead of time and was on time. The technician was very nice.
Category
heating & air conditioning/hvac
Jim W.
5.0
08/13/2015
It turned out great. I'm very happy with the service and I would recommend them.
Description of Work
Heating & A/C.
Category
heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Check, Financing
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Heat Pumps, Air Conditioning, Furnaces, Oil Furnaces, Air Cleaners, Duct Cleaning, Air Filtration Equipment, Heating & Cooling, Rooftop Equipment, Air Ducts, Attic Fans, Gas Lines, Blowers, Energy Audits & Efficiency, Gas Leaks, Commercial Equipment, & Thermostats.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Aire Serv of Greater Sacramento

    How is Aire Serv of Greater Sacramento overall rated?

    Aire Serv of Greater Sacramento is currently rated 4.3 overall out of 5.

    What days are Aire Serv of Greater Sacramento open?

    Aire Serv of Greater Sacramento is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Aire Serv of Greater Sacramento provide

    Aire Serv of Greater Sacramento accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing

    Does Aire Serv of Greater Sacramento offer free estimates?

    Yes, Aire Serv of Greater Sacramento offers free project estimates.

    Does Aire Serv of Greater Sacramento offer eco-friendly accreditations?

    No, Aire Serv of Greater Sacramento does not offer eco-friendly accreditations.

    Does Aire Serv of Greater Sacramento offer emergency services?

    Yes, Aire Serv of Greater Sacramento offers emergency services.

    Are warranties offered by Aire Serv of Greater Sacramento?

    Yes, Aire Serv of Greater Sacramento offers warranties.

    What services does Aire Serv of Greater Sacramento offer?

    Aire Serv of Greater Sacramento offers the following services: Heat Pumps, Air Conditioning, Furnaces, Oil Furnaces, Air Cleaners, Duct Cleaning, Air Filtration Equipment, Heating & Cooling, Rooftop Equipment, Air Ducts, Attic Fans, Gas Lines, Blowers, Energy Audits & Efficiency, Gas Leaks, Commercial Equipment, & Thermostats.