Poe's Plumbing & Backflow

as mentioned above, the service was excellent. a job well done.

Poe's Plumbing is AWESOME because Scott is committed to doing the job right. Our water heater broke down two days before the July 4th weekend. He was recommended by our home warranty company. First, the insurance company told him that he needed to just replace a part. He called around and tried to get the part, but it had been discontinued everywhere (due to the age of the water heater). Once he determined that the water heater needed to be replaced, he had to get approval for a new one. He spent an hour on the phone dealing with the insurance company (because they had a new employee who didn?t know how to process the claim). He wouldn?t give up. He knew we were in a bind, because if we didn?t get the water heater by the next day, everything would be closed for the holiday weekend. He did this despite the fact that he had a couple more jobs after us which would take him well into the evening to finish. The next day, he pulled the permit, replaced the water heater and did all of the building code upgrades so that we had hot water for the holiday weekend. He is friendly and really knows what he is doing. Scott is awesome!