"Thank you [Member Name Removed]!!!"

"Thanks so much [Member Name Removed], we appreciate you!"

"Hi [Member Name Removed], we responded as soon as we knew you had further challenges and came out to re-attend to your carpet, re-treating the pet stains that had wicked back up. We also did our best to assure you that you are welcome to keep us informed as to the condition of the challenge after the second treatment and would return for a third time if necessary; no stains are guaranteed to lift, but we have done and will continue to be responsive to your needs. We would hope you see the efforts on our part to provide you with the best service we’re able to perform and re-examine your initial opinion and rating of us. Let us know! Thank you, [Member Name Removed]. ADDENDUM: The customer has failed to respond in any manner since we returned and re-treated the area that had wicked back up. Sometimes carpets will do that, particularly with stubborn stains or pet challenges. We are always willing to re-treat when this happens at no extra charge, as we did with this customer."

"Thanks [Member Name Removed]! Great to serve you--see you in six months!"

"Thanks for the review, [Member Name Removed]. I know it's three years old, I wish we knew what kept us from that "A" grade so we'd make sure to get it perfect next time! Take care!"

"This review is three years old; Keep It Clean America restructured and is under new management. Google reviews show a 4.9 out of 5 stars rating from 100+ reviews. We have newly re-registered with Angie's List, and while we cannot delete the mistakes form the past, we can state with confidence and responses from our customers that we have learned from them and improved. :) Note: No-shows are typically the result of communication issues. If Keep It Clean America never contacted you, chances are they did not receive the notification, as communication is the lynchpin of any successful business. We're truly sorry you had this experience, but we cannot remedy a situation we were never aware of. Hopefully you've had better luck since 2017!"

"This review is three years old; Keep It Clean America restructured and is under new management. Google reviews show a 4.9 out of 5 stars rating from 100+ reviews. We have newly re-registered with Angie's List, and while we cannot delete the mistakes form the past, we can state with confidence and responses from our customers that we have learned from them and improved. :) Note: Note: A lack of response typically indicates a lack of information; oftentimes, online forms face a number of issues, such as refresh rates, dodgy connections, or issues server-side. If Keep It Clean America never contacted you, chances are they did not receive the notification, as communication is the lynchpin of any successful business. We're truly sorry you had this experience, but we cannot remedy a situation we were never aware of. Hopefully you've had better luck since 2017!"

"This review is four years old; Keep It Clean America restructured and is under new management. Google reviews show a 4.9 out of 5 stars rating from 100+ reviews. We have newly re-registered with Angie's List, and while we cannot delete the mistakes form the past, we can state with confidence and responses from our customers that we have learned from them and improved. :)"

"This review is nearly five years old; Keep It Clean America restructured and is under new management. Google reviews show a 4.9 out of 5 stars rating from 100+ reviews. We have newly re-registered with Angie's List, and while we cannot delete the mistakes form the past, we can state with confidence and responses from our customers that we have learned from them and improved. :) NOte: Note: No-shows are typically the result of communication issues. If Keep It Clean America never contacted you, chances are they did not receive the notification, as communication is the lynchpin of any successful business. We're truly sorry you had this experience, but we cannot remedy a situation we were never aware of. Hopefully you've had better luck since 2015!"