HONDA ACURA SVC OUTLET

Honda Service Outlet did not replace the front crank seal although it was charged for on the invoice. Apparently, they applied a "shady mechanic" stop gap fix that didn't work. Replaced seal was returned as evidence. Additionally, any reputable mechanic will replace the belt tensioner, water pump and all seals while the front of the engine is disassembled for timing belt replacement. Parts are inexpensive compared to labor. Honda Service Outlet did none of that. I have been trying to get Honda Service Outlet to pay for the successful repair. Leo initially stated he would see what he could do but has since failed to return my calls or answer emails. Leo states the repair was accomplished before he took ownership even though he was the agent who took in the repair and invoiced the job. There is a "history" regarding ownership of Honda-Acura Service Outlet. Leo Allen (aka Muhammed Ali - owner) is a smooth talker who tries to talk his way out of being accountable for the fraudulent and substandard work performed by Honda Service Outlet. Don't be fooled by the presentation. Results count and this result was unacceptable. This used to be a reputable service and repair shop before it changed hands. Now, Leo owns the shop and does not deserve the reputation that preceded his tenure. I want them to pay the bill for the repair they were paid to do in the first place. $721.22 I will be filing a claim with the Calif. Bureau of Automotive Repair Services.