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Happy Home Cleaning

Founded 2004 • With Angi since February 2012

3.6

(5) Verified Reviews

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Business Details

Phone Number

Address

PO Box 4

Roseville, CA 95678

Map showing Happy Home CleaningView larger map

Description

Happy Home Cleaning is a small family owned cleaning business established in 2004 in Lassen County CA. We've recently expanded to the Roseville and Sacramento areas. We pride ourselves on developing one-on-one relationships with our clients and prefer to think of them as part of our growing family.

Verified Reviews

A few reviews for this pro...
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Lewis R.
5.0
11/17/2013
They did an excellent job. They were extremely courteous and friendly. She was very responsive and worked us into her schedule by coming in late at night to meet our move-in date.
Description of Work
Nicole and her team performed a move-in clean for our new home.
Category
house cleaning
carole G.
1.0
07/24/2013
The first time she sent one of her workers out, the girl left after 20 minutes and didn't clean anything. The owner came over, and agreed that the work was sub-par, and unacceptable. She agreed to do the cleaning herself. The first two times were good. The third time, she did not do everything that was stated in the contract, dusting the pictures, sides of furniture, etc. I then asked her to come early the next time so I could show her how I wanted things done. I then got a nasty email from her stating she would not come over just to be scrutinized for her work, and that she would not come over early without being paid. She then canceled the next appointment.
Description of Work
I had hired them to do a monthly housecleaning.
Category
house cleaning
Leslie N.
1.0
05/08/2013
Very bad experience. Wasted my valuable time and gave Angie's List a bad rating from me.
Description of Work
I originally met with Ella & was impressed. We agree on the first date for the housekeeper to and I waited but when she did not show up I went to the email to get Ells' phone number only to find an email from the night before stating she had cancelled. I do not hover over my computer 24/7, so did not get this message and feel a phone call was in order on such short notice. She rescheduled for a week later which came and went with no housekeeper email or phone call. Extremely bad business and very unprofessional. So far, my experience after NUMEROUS attempts at trying to get a housekeeper and landscaper has a bust on Angie's List. I was so hopeful after all the hype, but I am not impressed and I paid for this. Band of neighbors is not even close to my neighborhood !!
Category
house cleaning
Myrtle H.
4.0
11/15/2012
On the first visit, they dusted but only did a fair job of it. I contacted the owner and the dusting was adjusted. Other adjustments have had to be made along the way but they have been well received.
Description of Work
We have a 4 bedroom home with 3 baths. They dust, clean and mop floors, vacuum, clean bathrooms--all the areas of a house that you would normally need cleaned.
Category
house cleaning
VICKY T.
5.0
07/04/2012
I originally found this company through a Groupon. I'd bought housecleaning through Groupon before, and had a really long (months) wait for an appointment, so as soon as I bought it, I went to their website and booked an appointment. I was able to get the day I wanted, which was only a couple of weeks away. The owner came and did the first cleaning, to get a sense of my house, and me, so she could match me with the right person from her company. I thought that was a great idea.She did an awesome job, and did all sorts of small things that I didn't expect her to do, or think she'd have time to do. For example, I had recently done a pretty sloppy job of testing some paint in my bathroom, and got it on some of my tile and the tp holder. I hadn't cleaned it off because I didn't like the paint color, and knew I'd be back in there painting again, so I figured I'd clean it all up at once. After she left, I realized that she had gotten all my paint smears off! The prices are unbelievably reasonable, and the employee she assigned to do my cleaning on a regular basis is a gem and does a great job. I couldn't be happier with them and this company!
Description of Work
General house cleaning.
Category
house cleaning

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    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal
    Senior Discount
    15%
    Warranties
    No

    Services Offered

    We provide every service associated with house cleaning including other services not offered by others such as: Light Pickup Dishes In Home Laundry Inside Window Cleaning

    Services Not Offered

    Carpet Cleaning Upholstery Cleaning Outside Window Cleaning

    Frequently Asked Questions & Answers about Happy Home Cleaning

    How is Happy Home Cleaning overall rated?

    Happy Home Cleaning is currently rated 3.6 overall out of 5.

    What days are Happy Home Cleaning open?

    Happy Home Cleaning is open:

    Sunday: 9:00 AM - 6:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    What payment options does Happy Home Cleaning provide

    Happy Home Cleaning accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

    Does Happy Home Cleaning offer free estimates?

    Yes, Happy Home Cleaning offers free project estimates.

    Does Happy Home Cleaning offer eco-friendly accreditations?

    No, Happy Home Cleaning does not offer eco-friendly accreditations.

    Does Happy Home Cleaning offer a senior discount?

    No, Happy Home Cleaning does not offer a senior discount.

    Are warranties offered by Happy Home Cleaning?

    No, Happy Home Cleaning does not offer warranties.

    What services does Happy Home Cleaning offer?

    Happy Home Cleaning offers the following services: We provide every service associated with house cleaning including other services not offered by others such as: Light Pickup Dishes In Home Laundry Inside Window Cleaning

    Are there any services Happy Home Cleaning does not offer?

    Carpet Cleaning Upholstery Cleaning Outside Window Cleaning