
California Exteriors, Inc.
About us
As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Business highlights
Services we offer
Hardscaping, Outdoor Kitchens, Paver & Stone Installation, Artificial Turf Installation, Concrete Driveways, Concrete Walkways, Patio Pouring, Concrete Steps, Concrete Aprons, Concrete Pouring and Repair, Concrete Installation, Patio Installation, Concrete Aprons, Concrete Driveways, Concrete Steps, Concrete Sidewalks, Concrete Flooring
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
0%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 25
Assorted photos uploaded by California Exteriors, Inc.
- 12020
Concrete Walkway
$4-$6
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
65% | ||
12% | ||
8% | ||
12% | ||
4% |
Filter reviews by service
"Thank you. We appreciate you giving us the 5 star review and thank you for being a great customer to work with. Enjoy your driveway!"
"Thank you [Member Name Removed] for trusting us with your concrete project. It was a pleasure working with you!"
"Thank you for your trusting us to install your walkway so your guests can use that instead of the driveway."
"Thank you for being a great customer and for leaving us a 5 star review!"
"Thank you [Member Name Removed] for the kind words. Also, thank you for referring our company to beautify others backyards!"
"[Member Name Removed], It was a real pleasure working with you and I’m so happy of the job performance."
"Thank you for being a great customer."
"Thank you [Member Name Removed] for being a great client!"
Once the dust settled and they finally came back to power-wash and seal the concrete (weeks later than promised), we figured out what a terrible job they had done. I don't even know how to describe the different problems, but I will try. For one, there were large cracks showing up within a few weeks. Secondly, along almost all the joints there was cracking. In other parts, it was clear they had not correctly applied the stamps and color because it looked awful and even had small holes in it. Lastly, some of the lines and edges were not straight.
After months of calls and threats, I finally got Ken the owner to take a look. He agreed to make some repairs, including completely replacing a section. Thankfully that worked out and the color matched, but it was a risk. However, many things simply were not fixable.
Overall, while we got a good price on the job, we definitely regret using California Exteriors.
ESTIMATE:
First the company sent out an estimator who was on time and gave us a quote on the job at the time of visit which I liked. There wasn't a big presentation, just went out out back took some measurements, asked us what colors and patterns we wanted and an estimate was given. I think he was there maybe 30-40 minutes. We scheduled our install date and were told
INSTALL DAY:
We waited for our call to confirm and did not get one so we called the company to ask if there were still coming and what time. They said yes and gave us the time. On install day, the crew was on time and did what they said they were going to do in the timeframe they said. Also, they were accomodating with our permit inspector during the process. Great Crew!
FOLLOW UP:
After the install was complete, the foreman told us we'd get a call to schedule a time for them to come back and seal the concrete. Again, we waiting for the call and received none. I called and left a voicemail asking when they would be scheduling our appointment, no call back. I called again 1 week later (which was a little over a month from when they finished the concrete) and they called me back the next day and scheduled a same day appointment.
SEALING THE CONCRETE
The guy who came by to do our sealant was very nice and even fixed some minor imperfections in the concrete. He took his time and made sure we were happy before he left. Thanks!
OVERALL
The quality of work was great, crew was nice, on time, and professional. The company's responsiveness needs improvement. Overall the experience was good but we probably wouldn't use them again.
Long and short, it took 5 MONTHS for them to finally fix the issues adequately. The owner would tell us he'd come on a given day to look at the job, then call an hour after he was to be there with an excuse, putting us off for a week, or longer. This happened numerous times. I finally forwarded him the 4th request I'd gotten from Angie's List and made it clear that if the problems weren't at least mitigated somewhat, there would be no choice but to provide a bad review. Only then did we get the owner to make the fix a priority. Major frustration with the lack of concern regarding significant issues with a nearly $20,000 job. Although the job WAS finally corrected adequately, and the driveway and entry look pretty good now, the lack of responsiveness was so severe I would never consider using California Exteriors again.
There must have been 10 workers on this job. At the end of the first day, all preparation was ready for concrete to be poured the following morning. We felt there was not enough gravel and rebarb within several of the forms and this was corrected the following day prior to all concrete being poured.
Again, there were 10 workers working around our yard when the concrete was poured. When they were just about finished, we realized they had not used the concrete stamp we had selected for our main patio and walk way (this was our biggest disappointment) and the stamp used for our green areas was pressed too hard so there are some lines and dimples rather than semi smooth texture. Also the main step into the house was not banded as had been promised.
Our fee was adjusted down due to the wrong stamp being applied, step not banded and to cover replacement of two patio cover post wraps that were scraped by the tractor removing dirt and concrete.
Although we did have a few issues, we would probably use this company again as we do really love our new concrete patio and walkways and are happy with the stamped pattern we received rather than the one we selected. It has fewer grooves and is easier to clean. The next time we do concrete work though, we will make sure the top of the concrete is not two inches or so above ground level. Too much work rebuilding the ground level.
The concrete was formed, poured and finished in two days. it could have been done in one day but there was a rain relay. I am very pleased with the concrete. The concrete guys were great workers. The construction area was cleaned when the workers were through. The bobcat operator was very good. He did everything I needed in the one day and did an excellent job with the gravel driveway. He even moved some old equipment out of my way. I could not be more pleased with California Exteriors.
I would use California Exteriors again if I needed concrete work, and I would recommend them to anyone needing concrete work.
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