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MAC ADVANTAGE

Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

Sonoma County's premier provider of Data Recovery & Apple Computer Service and Repair, offering an honest to goodness FREE diagnosis in our shop with no obligation to buy. *****Hard Drive Replacement, Liquid Damage to MacBooks, RAM with free installation. Emergency Rush Service, Phone & Remote support. *****Free parking within steps of the entrance. We'll carry in your equipment. Please ask! *****Drive up service available. Just call us from your car & we'll check in your equipment without you ever having to leave your vehicle. ***** MacAdvantage has an A+ Rating with BBB. Perfect, complaint-free record with BEAR, the State of California Agency that licenses the computer repair industry. *****Discounts available to Seniors, GoLocal Members and FaceBook Fans. *****MacAdvantage is a green Sonoma GoLocal company, providing support to thousands of Bay Area companies, schools, nonprofits and individuals since 1997. *****Dedicated to excellence in customer care & service, MacAdvantage offers a free, no obligation diagnosis & estimate. Phone & Remote support from our shop & and onsite service at your home or office. ******Discounts for Seniors, Sonoma GoLocal Members & Fans of MacAdvantage on FaceBook. https://www.facebook.com/MacAppleRepairSantaRosa +++++Clients include Medtronic, Agilent, Pixar, Industrial Light & Magic, Cisco, Whole Foods Market, Friedman's Home Improvement, North Coast Builder's Exchange, UCSF and the County of Sonoma. +++++Mac advantage was a recipient of the prestigious WRAP award by the State of California for our dedication to green practices. MacAdvantage's most unique environmentally preferable practice is having a corporate culture passionately devoted to sustainable practices—including staying up to date with and implementing every new opportunity for reducing, reusing, and recycling. +++++MacAdvantage was a corporate sponsor of the Within Reach Movie project; a film about a cross-country journey visiting 100 sustainable communities across the USA - the filmmakers traveled by bicycle and used solar-powered electronics. (http://www.withinreachmovie.com/WR/Home.html). The MacAdvantage provided Apple equipment, emergency data recovery of film footage, plus technical expertise and support along the thousands of miles traveled. In 2010, Through its comprehensive program of sustainable practices, The MacAdvantage diverted 50,000 pounds of recyclable materials from landfills. +++++MacAdvantage is active in community service, focusing on the areas of sustainability, under-served communities, animal welfare, literacy and the arts in Sonoma County. Please visit the community page on our website for more information.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Apple Macintosh Computer Repair, Copier) Used & Refurbished Apple Computer Sales, Hard Drive Failure, Hardware, Hardware, RAM Data Recovery on Macs and PCs, Scanner, Software, Upgrades, Upgrades, Virus Removal Apple Macintosh Computer Repair: Software, beer, cameras, coffee, flash drives MacBook Liquid Damage Repair - wine, soda spills Remote & Phone Support Computer Recycling - Green recycling of Apple Computers Computer Parts Printer sales - New Discounted Printers & All in Ones (Printer

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%
Showing 1-6 of 6 reviews
Elizabeth C.
Jul 2013
5.0
Yes, I recommend this pro
$350

Everything was handled professionally and expertly.

I am a complete technodolt, but the staff explained everything they were going to look for and how they would try to solve the problem. I felt confident that I'd found the right people to help me.
My computer was repaired in less than 48 hours, and the price I'd been quoted was the price I paid.
I highly recommend Tam and his team.


Ric P.
May 2013
5.0
Yes, I recommend this pro
$350
I thought your service was fantastic. My whole career is centered on customer service in the hospitality industry. I am a major critic of every store and service provider I encounter. I am routinely appalled at the severe lack of good service - even the most basic - which seems to be pervasive amongst businesses, both public and B2B.

The following are my reasons I was so impressed with your company:
  • A live person answered the phone and spent considerable time with me prior to the appointment in a very friendly manner (Tam.)

  • The woman who greeted me when I arrived was smiling and friendly, and immediately addressed my reason for being there, setting me up in your system without wasting any time whatsoever. This is Customer Service 101, but it's rarely followed. Even a simple smile is a great gesture that goes a long way.

  • Tam spent a huge amount of time showing me how to use my computer, including features and programs I would never have used before (Apple's own Contacts, Mail and Calendar) and even a feature on my iPhone.

  • NOTE: I was not there for any of this bonus info; I just came in because my computer was slow (needed more RAM or something...) Your pricing is very fair and reasonable.

I drove from Healdsburg because I wanted an Apple specialist. It was well worth the drive, even in rush hour. I will highly recommend you to my friends and associates.

Christopher P.
Nov 2012
5.0
Yes, I recommend this pro
$90
It went smoothly. I phoned for an appointment to bring the computer in and they said I could bring it in that day, which I did. I left overnight and by noon of the next day I was able to pick it up. Fast and efficient service. Also, inexpensive. I feel that my experience would not have been as good at the Apple store.

Charles A.
Dec 2011
4.0
Yes, I recommend this pro
They were very helpful. They analyzed it and couldn't fix it, but they didn't charge us and that was the main point. It was a good service, they were responsive to our issues, and I would recommend them. They were very nice and helpful.

Marcelle D.
May 2011
5.0
Yes, I recommend this pro
$500
My MacBook computer had a virus that would noI let me save a file I was working on without changing it's name, so I would have to give the same report multiple names as I worked on it every time I saved it. My computer was really slow as well. I was referred to this business from one that only worked on non apple computers. They said he came well recommened so I called in the early afternoon and dropped it off by 4:00 PM. By the next afternoon it was done. No problems. Tam Nguyen is a wonderful person, no hype. I joined Amyies list especially to thank him.

Janie P.
Oct 2010
5.0
Yes, I recommend this pro
They do house calls. I am going to have him come out again because I have two old computers that have to be re-commissioned. They took a lot of time on trying to advice me to buy a new computer. They are an authorized service dealer. He is very knowledgeable and a nice person. He is a Macintosh expert. He really gets in and checks out the machine.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MAC ADVANTAGE is currently rated 4.8 overall out of 5.

MAC ADVANTAGE accepts the following forms of payment: CreditCard

Yes, MAC ADVANTAGE offers free project estimates.

No, MAC ADVANTAGE does not offer eco-friendly accreditations.

No, MAC ADVANTAGE does not offer a senior discount.

Yes, MAC ADVANTAGE offers emergency services.

No, MAC ADVANTAGE does not offer warranties.