One Hour Heating & Air Conditioning - Rocklin

Great service and friendly professional staff

Maintenance was completed, possible problem with heater motor.

Very well. The technician Josh H. Was very courteous and professional. He performed the service quickly and advised us of any issues.

It went great! The tech showed up ahead of schedule and performed the service to keep my heater and air conditioner running optimally! Juston was wearing the proper PPE gear when he arrived and was clean and efficient throughout . I highly recommend one hour heating and air!

Well done and additional work was recommended. I decided to go ahead and have the recommended work done.

1 potato, 2 potato! Finally got the potatoes out of the air conditioner vent that Jasper threw in 3 months ago. Luckily they were kept cool so they didn’t start to rot. Fun fact rotting potatoes release a toxin that can actually kill you. Yeah that was a fun thing to find out on google right before going to bed. I want to thank the genius that put vents on the floor that don’t lock, my creative son (Tyler said “I don’t even know what to classify this as in our computer system”) and of course 2020. We couldn’t have done it without you. #potatopotahto #onehourheatingandair #jamesjasper #thisisthree #fu2020 #nofstogive #eachmore #the20000summerwhenwedidnothing

Except for bad replacement parts it went well.

Very informative gave me options and cost breakdown for a couple of products.

Humberto is beyond fantastic!!!! He diagnoses &repairs on target every time...takes care of details & always explains exactly what he did!!! candace

Tyler did a great job, I would recommend him and his company again.

He did a great job would hire there company again

Everything was great. The technician was very nice and knowledgeable. It took him about 30 minutes to complete the work. The charger was a little high but being in the middle of summer and needing the work done right away, it was necessary to get done.

Finished quickly and now our AC works great! Junior was fantastic. Very professional knowledgeable and friendly. 5/5 stars! Thank you.

What a professional company. Their communication was excellent. I had mis-scheduled the appointment and we were off to a confusing start but Michael and our tech, Justin stuck with us and really helped us out. Justin resolved our A/C issue quickly and really knew what he was doing. 5 stars for communication, honesty, professionalism, and great pricing. Thank u Michael and Justin. Your help today was very appreciated.

great! Great people at one gour heating and air! Thanks!

The AC unit wasn’t cooling the house. It’s an older unit but turns out it was just a bad duct connection that came off in the attic. This company has set pricing so even though it only took him about 30 minutes I was charged $400. But I was stuck- the whole family is home all the time now and it is getting hot. The technician (Son) was polite, knowledgeable and professional, the fault is with this company’s inflated set pricing (any duct work is $380 even if it takes a few minutes and uses hardly any materials). They also push hard to sign up for the “comfort club” for $200/year where you get two “free” service calls.

Excellent job. He also made great recommendations to maintain the unit for optimum operating efficiency and to prolong the life of the system and protection from power surges.. He was a customer service-oriented technician and the service he provided exceeded all my expectations. He wore his protective mask the entire time he was servicing our A/C unit. I would highly recommend his services and One Hour Heating and Air to friends and relatives.

“Tyler was the technician that serviced my central air system. As a military veteran and a technician for One Hour Heating and Air, he was absolutely a professional, and demonstrated vast knowledge in his field with a most courteous demeanor. He clearly explained everything he did and what needed to be done for future maintenance of both the AC unit and furnace. Tyler is absolutely a credit to himself, and to One Hour Heating and Air. Thank you for an excellent service!"

Awesome, as usual. Alex is a veteran, and I am, and performed like a seasoned vet. He was meticulous, methodical, and kept me informed of his progress every step of the way. He also exercised social distancing discipline m, i.e. wearing his mask and trying to keep his distance as much as possible. One Hour Heating is my go to fir all my HVAC needs.

It went great! Son arrived on time, kept the areas clean and wore a mask and proper coverings for social distancing. Performed maintenance and gave us an overall status of our system and recommendations as our unit is now 15 years old. I would highly recommend One Hour Heating and Air and their tech Son.

Service tech was on time... did great job of explaining problem and what is needed to correct it...decided to replace unit... tech explained options...costs...time frame...financing, etc... very comfortable with decision and I feel this is due to the time tech took to explain all options.

As expected. Technician was through and explained everything he did and gave us a complete breakdown of how the system was functioning.

They came over on Friday and explained everything they were going to replace. They came on Monday and completed the entire job on Tuesday! They were so professional and hardworking. I went outside to ask their opinion on what kind of pipe insulation I should use over my unit. I was so shocked that they already put insulation on them for me! Now that’s service. I am a client for life!

Humberto from One Hour heating and air was prompt, courteous, professional and completed the work timely. He was positive and gave good recommendations on services needed in the future. I highly recommend using one hour heating and air.

Junior was very professional, giving all us all needed information. He’s returning tomorrow to finish. Very happy!