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Tonkin Plumbing Inc.

Lawn and Garden Sprinkler System - Install, Lawn and Garden Sprinkler System - Repair, Sewer Main - Clear,

About us

Tonkin Plumbing's roots are in New Zealand as both Phillip Tonkin and Terry Swney finished five year apprenticeships under the same mentor and company. 35 years ago Phillip moved to California and worked for a small plumbing company in Moreno Valley...Rancho Plumbing. In 1987 Phillip Opened Tonkin Plumbing. Just a few years later Terry came to California and a Partnership was formed starting in 1994 Tonkin Plumbing incorporated. Today we boast of a very successful company and partnership with a very innovative and skilled staff.

Business highlights

38 years of experience

Services we offer

Plumbing Service and Repair. full service Commercial Division Backflow installations 1/2 inch thru 6 inch Confined space trained

Accepted Payment Methods

  • CreditCard
Reviews
4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
6%
1
0%
Showing 1-18 of 18 reviews
Pamela W.
Aug 2017
5.0
Yes, I recommend this pro
Very well. They were very respectful and honest. I did not feel like I was being gouged for money and I did not feel stupid for not being familiar with the plumbing lingo.

Kathleen A.
Sep 2016
5.0
Yes, I recommend this pro
unknown

David S.
Dec 2015
4.0
$400
.

Rita H.
Sep 2015
5.0
Yes, I recommend this pro
$125
unknown

Jim B.
Aug 2015
5.0
Yes, I recommend this pro
$139
unknown

Susan H.
May 2015
5.0
Yes, I recommend this pro
$395
Very good, very punctual, and easy to work with. We live in an older, ranch-style house with fixtures from 1935. Specifications change and metals get old, but they were able to work with them.

Elizabeth M.
Mar 2015
4.0
$250
I'm really not sure of the date they worked for us or how much the bill was. It was quite a while ago and they were inexpensive. But we felt we were paying for high quality workmanship. They did a great job. I felt the plumber really knew what he was doing -- very professional. They came when they said they would. We were very please and wanted to have them do more work for us. It's strange that they just stopped returning our calls or answering our emails. Not sure why.

Gareth F.
Jan 2015
5.0
Yes, I recommend this pro
$600
The work was good. It was fixed quickly. The workers were good. They were very prompt. I would recommend them to a friend. I have used them twice.

Leslie S.
Jan 2015
5.0
Yes, I recommend this pro
$400
Used camera , found blockage, cleared. Another plumbing company wanted to replace pipes. Tonkin saved me thousands

Scott T.
Nov 2014
5.0
Yes, I recommend this pro
$245
All went well, they did a nice professional job.

Dan W.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Maggie M.
Jul 2013
5.0
Yes, I recommend this pro
He was very honest with me.  We've been using him for awhile.  He was not able to fix it but helped me purchase a new one in the best possible way.

David M.
Jun 2013
2.0
$2,550
Response was speedy and professional. A plumber was on-site on the first day I called them and they were doing work that afternoon. The damage was much more severe then expected and the job became an involved, multi-day affair. My assigned plumber Jeff was pleasant on the phone and very communicative.
About halfway through the job Tonkins rough treatment of the line cracked it in a completely different place, which caused a big problem when the tenant (who thought it was safe to continue using the line) drained the sink and flooded the sink cabinet after Tonkins' personnel had gone home for the day. This was a big mess to clean up and I had to spend several hours fixing the pipe myself. When I talked to Tonkins about this I was basically blown off and told it was "old pipes". Old pipes don't spontaneously have their slip-washers torn off or 5 inch cracks appear at their joints, so it was basically Tonkins refusing to take responsibility for it or acknowledge their carelessness in any meaningful way.
After the job was over I found that Tonkins had not cleaned up the work site - they had not filled a hole that they had dug, they had not strapped the pipe, and worst of all they had dumped some cement on my property and left it there. So I had to fix and clean up all this myself.
When I called them up I made it clear that I was not happy with the end result, I was told that I should have called them instead of cleaning it up myself and should not have closed up the wall but instead have called them to strap the pipe. It's not realistic to leave a 2' x 1' hole in the wall leading directly into my tenant's living space in a summer heat wave when it's over 100 degrees outside during the day.
I told them I wanted a hundred bucks off my bill for my trouble (less than 5% of the total invoice) and that I would feel tremendously better if I was compensated for my time in that way (and I would - I would take their grade from a D to a B). I was told that Jeff would speak to a supervisor about it. Half an hour later, I got billed the full amount on my credit card. Ok. I guess that's not going to happen, then.
I felt that Tonkins had a lot of resources and weren't flaky about showing up (which is a legitimate problem with a lot of plumbers) but were careless and inconsistent in their work.

Richard T.
Nov 2012
5.0
Yes, I recommend this pro
$120
Called Phil he said someone would come out the next day. they did and fixed it in a hour or so. It is still working

Maggie M.
May 2012
5.0
Yes, I recommend this pro
He came on time and fixed what needed to be fixed.

Karen B.
Jan 2011
5.0
Yes, I recommend this pro
$225
It went great! They work very quickly but did an excellent job. They were exceptionally clean. I was very,very happy with the work done. I feel I received an excellent value for the money spent. I would call them again. Jeff and his buddy were great!

MICHAEL G.
Apr 2006
5.0
Yes, I recommend this pro
They always do their best to get someone out quickly, and they get stuff done in a timely manner. They are very professional and they treat myself and others in our neighborhood very well. They are also honest about their scheduling and they won't tell you they are going to send someone out if they are too booked up for the day. We will definitely continue to use them.

Jonathan B.
Jul 2005
5.0
Yes, I recommend this pro
$75
THEY ALWAYS FIX WHATEVER NEEDS FIXING. THEY ARE ALWAYS COURTEOUS AND PROFESSIONAL WHEN THEY COME TO MY HOME TO DO PLUMBING, LIKE WHEN THEY CAME TO FIX THE DRAIN.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tonkin Plumbing Inc. is currently rated 4.7 overall out of 5.

Tonkin Plumbing Inc. accepts the following forms of payment: CreditCard

No, Tonkin Plumbing Inc. does not offer free project estimates.

No, Tonkin Plumbing Inc. does not offer eco-friendly accreditations.

No, Tonkin Plumbing Inc. does not offer a senior discount.

No, Tonkin Plumbing Inc. does not offer emergency services.

No, Tonkin Plumbing Inc. does not offer warranties.