Sheldons Heating And Air
About us
Sheldon’s Service is a team of HVAC technicians in the Inland Empire in Southern California. We bring years of experience and expertise to homeowners and commercial businesses in Riverside and the surrounding area. Choose Sheldon’s for your heating, air conditioning, indoor air quality, duct cleaning and more. We are equipped with the latest technology including in-home tech packages sold with our state-of-the-art Carrier Infinity Series Home Comfort systems. Sheldon’s offers same-day service, honestly. We may also be reached by calling: 877-411-9888!
Business highlights
Services we offer
We’re real honest. We are a business established in our industry and leading the charge with the awards we’ve won, a service repair, affordable services, and same day service. Our technicians will treat you with respect and leave your home and your unit spotless every time. When you’re our customer, and the reviews we earn from customers like you. It wasn’t luck that helped us grow our business to what we are today – it was hard work and the conscious effort to always put our customers first. That’s why we offer incredibly accessible financing, or a new install. We’re organized enough to get you taken care of today. , sweet rebates and promotions, we offer sales service and repair on residential and commercial heating and air conditioning equipment. The number of NATE certified techs we have, you are family – you never wait for a call back
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 11% |
"Thank you for your kind words, Christian! We're thrilled to hear that you had a great experience with our team at Sheldon's Heating & Air Conditioning, Inc. We pride ourselves on providing professional and honest service to our customers. We look forward to serving you again in the future!"
Our home in Rancho Cucamonga is 9 years old and we have lived in it for the past 6 years. In 6 years I previously had Sears come out twice (every 2 years) to perform service tune-ups on our 2 heat pump units. There were no prior problems, just routine maintenance and service, etc. On 7/20/2015 I awoke and noted that our second floor was warmer than usual. I check the thermostat and saw that the upstairs temperature was 82'F even though the thermostat was set at 73'F. A check of the vents revealed that they were blowing hot air. Went outside and noted that only one of our two heat pumps was working and that the one that was not working would sporadically make a "clicking" sound as if it was trying to start, but could not. I checked the local coupon book and began calling HVAC services that were offering A/C tune-up specials. I called three local HVAC services that were listed in the RC/Upland area. Left messages for all 3, but only two returned my call. The local RC service was honest and told me that due to the current heat wave in the area that they were swamped and could not get to me for at least two weeks or longer. The second provider called back and was able to schedule a service visit 10 days later. So I decided to call a listed HVAC service in Riverside, CA that was offering a $59.00 Summer A/C Special. The woman in the business office was very friendly and, after obtaining my address, politely informed me that they already had a scheduled service visit in Rancho Cucamonga the following morning and that they would have a technician come to our home after that appointment. Sold !! The next morning I received a phone call from "Todd" who informed me that he was at another job in Rancho Cucamonga but would be able to come to our home sometime after 12 noon on that same date. At 12 noon Todd called to inform me that he would arrive at or about 1:00 pm, which he did. Todd was very polite and extremely informative. He slowly and methodically performed maintenance checks on both heat pumps and found that the inoperable heat pump had a capacitor that needed replacement. Replacement cost was approximately $180 and I approved the part replacement. Todd was at our home for approximately 90 minutes and performed what appeared to me to be a very thorough inspection and maintenance check on each of the two heat pumps, checking the refrigerant and verifying the interior temps as indicated on our two indoor thermostats. I have to say that Todd is one of the most knowledgeable and personable service techs we have had come to our home in recent years. (During our conversation it came up that we were both U.S. Air Force veterans and had served at the base at separate times). I was completely satisfied with the services performed for the price we paid... but the story gets better !!
Fast forward one week and we awoke on 7/30/2015 to find that our downstairs living area was very warm and the vents were blowing warm air. "Oh no" we thought; could it be? Yes it was. The other heat pump that had not had any previously problems was now "clicking" and not operating. I waited until 8:01 am and called SHELDON'S A/C & HEATING business office in Riverside. Someone answered on the first ring and I explained that Todd had been out to our home one week earlier to do a "Summer A/C Tune-Up" one each of our 2 heat pumps and now one was not working. The customer service rep took my name, address and phone number and said he would get back to me. Thirty minutes later I received a call that Todd would be back out to our home before 12 noon. Todd called me at 10 am and inquired about the "symptoms" of the heat pump failure and stated that he would see me around 11 am. Todd arrived a few minutes before 11 am and quickly diagnosed the problem as a failed capacitor in our second heat pump. Sh#t happens and I was prepared to pay for the second part, but much to my satisfaction and surprise, Todd informed me that due to the fact that I had just paid for a tune-up and service check on that heat pump one week earlier, that there would be no charge for his labor nor for the replacement capacitor -- that it was all provided compliments of SHELDON'S A/C & HEATING. Wow ..... these days it doesn't get any better than that !!
I wholeheartedly recommend SHELDON'S A/C & HEATING for all of your HVAC needs in the I.E. Todd is the man !!
Licensing
State Contractor License Requirements
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