Dial One Ballard Plumbing Heating & AC

The service person is always very knowledgeable and checks everything completely. This includes checking the ducting in the attic for leaks and changing the filter, which is a special filter.

I WAS SO GLAD TO HAVE IT FIXED BECAUSE IT WAS ABOUT 120 DEGREES THAT HOT SUMMER DAY AND THE INSIDE OF MY HOUSE WAS SO HOT. EVERYTHING WAS FIXED IN ABOUT ONE HOUR. I WAS VERY GRATEFUL.

THEY WERE VERY COURTEOUS. WE SHOPPED DIFFERENT COMPANIES AND GOT ESTIMATES FROM DIFFERENT COMPANIES. THEY CAME ON TIME, AND THEY DIDN'T SWAY FROM THE ESTIMATE THAT THEY SAID. THEY HAD THE LINE THAT I WANTED, AND THE PEOPLE WERE VERY POLITE AND KNEW WHAT THEY WERE DOING.

THAT'S THE FIRST TIME WE HAVE USED THEM. THE GUY WAS POLITE, BUT HE WAS TALKING TO ME LIKE AN IDIOT. COMMON SENSE TELLS YOU WHEN SOMEONE IS TRYING TO PULL THE WOOL OVER YOUR EYES. SOME PEOPLE ARE JUST LAZY.

WELL, I THOUGHT THEY WERE HONEST. THEY TOLD US EXACTLY WHAT WAS WRONG WITH THE OLD FURNACE AND THEY DIDNT SAY WE HAD TO FIX ONE. THEY TOLD US IT WAS JUST OLD AND THERE WAS NO USE IN FIXING IT. IT WAS AGAINST THE LAW TO FIX THE ONE WE HAD BECAUSE IT HAD PREVIOUS PROBLEMS. THEY SAID THAT THEY COULDNT FIX IT BECAUSE IT WAS A SAFETY HAZARD. IT WAS VERY KIND OF THEM.

IT WAS VERY GOOD, THEY COME HERE ON TIME AND THEY CHECKED EVERYTHING THAT I TOLD THEM. THEY CHANGED THE FILTER IN THE AIR CONDITIONER. HE CHECKED WHERE YOU TURN ON THE HEAT AND COLD. HE SAID IT'S NOT A GOOD BRAND ON THE HOUSE, BUT HE SAID THAT IT WORKS. THE PEOPLE IN NORCO HAVE SMALL TOWN ATTITUDES, LIKE IN THE MIDWEST.

GREG STRAFFIN WAS VERY HELPFUL AND FAST. HE WAS ABLE TO REPAIR MY AIR CONDITIONER IN LESS THAN AN HOUR. CAME OUT WITHIN 3 HOURS ON THE SAME DAY I CALLED.

IT FELT GOOD HAVING AIR IN OUR HOUSE THIS COMPANY CAME AND FOUND THE PROBLEM THEN SOLVED THE PROBLEM BY FIXING THE THINGS TO GET THE AIR CONDITIONER WORKING. ALSO THEY DID A CLEANING IN THE WHOLE SYSTEM.