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At UR Service Appliance Repair

Founded 2012 • With Angi since May 2012

For a Riverside, CA, appliance repair company that provides thorough and honest service, choose At Ur Service Appliance Repair. Our punctual, professional staff is dedicated to your satisfaction, and we'll work hard to make sure your appliances are running smoothly. No matter the size of the job, we'll approach the task in an efficient and cost-effective fashion. The goal of our highly skilled staff is to deliver prompt project completion. We offer a quick response to your calls, and we charge affordable rates for our services. Our friendly technicians will take the time to explain your repair options to you, and you can rest assured that we'll use quality products on your job. We do repairs on a wide variety of major appliances .

Amenities

Free Estimates
No
Warranties
Yes
Senior Discount
10%
Eco-Friendly Accreditations
Yes
No License Required for Trade
Trade License Number
47288
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(110) Verified Reviews

Showing 1-25 of 110 reviews
Jason F.
1.0
07/08/2018
The technician arrived on time. Turned on the dryer and heard the noise. Without removing any of the components he said the dryer needed a new pulley system (three in total). The estimated repair was going to be over $300.00. He also said the ducts were filled with lint and recommended another service for that..........I called another service provider through my home warranty. They came out heard the noise, went to his truck, got an idler assembly (DE882C) and replaced the broken idler assembly a $13.00 part. I was only charged for the service fee......AT Ur service ripped me off, tried to charge fictitious fees, and recommended another provider.....poor reflection on Angie’s List.
Description of Work
My gas dryer was making a noise (bump sound)
Category
appliance repair
Donald C.
5.0
03/20/2017
Quick easy punctual neat fair price
Description of Work
Replace dryer drum belt
Category
appliance repair
Brandon S.
1.0
10/27/2016
Never responded to message sent via Angie's List.
Description of Work
Dryer Vent Cleaning.
Category
dryer vent cleaning
Mathew E L.
5.0
10/19/2016
It was very good. Matthew came out and fixed the problem and we haven't had any more problems. He was very nice and very polite. He did his job. We talked a little and it was a very good experience.
Description of Work
Big Deal purchase for a diagnostic call and credit toward repairs. We had some bearings problems in the dryer so they had to replace the bearings. We also had a problem with the front door. It was getting over heated so he put some very special grease in it and it stopped.
Category
appliance repair
Loddy C.
5.0
10/07/2016
They did well. I will use them again.
Description of Work
They fixed the built -in oven.
Category
appliance repair
Galen C.
5.0
07/12/2016
Unable to complete service. Refund received. Manager and technician very polite, prompt and honest.
Description of Work
Freezer and dishwasher repair
Category
appliance repair
Patricia T.
1.0
02/25/2016
,I decided to call someone else because courtesy and professionalism means a lot to me and that's not what I received from this woman.
Description of Work
I called to inquire about having someone fix my oven broiler, the lady asked for the product number off the stove so that she could find out if the part was still available. She said she would call be back but she never did. I called back two days later and explained who I was and that I was waiting for a return call, she said she could not hear me and that we must have a bad connection although I could hear her fine. She didn't have the professionalism or the courtesy to call me back.
Category
appliance repair
Joe A.
5.0
01/11/2016
Matthew was scheduled to arrive at 4:00Pm on a Saturday. He arrived at 3:00 PM. He quickly got to work and made all the repairs needed. Matthew consistently communicated what he was doing and why. Matthew offered to do preventive repairs so I would not have any issues in the near future. These added repairs were not too expensive compared to having a return visit for service. Matthew was done in about an hours or so. He made sure the dryer was working properly before leaving. He also made sure the area he was working in was cleaner than how he found it. Very professional. I would definitely use this vendor again. Thank you
Description of Work
Dryer was not producing heat. Matthew quickly diagnosed the problem and informed me of the corrective actions needed to correct the problem. Matthew not only fixed the problem but he also recommended tips on how to prevent the issue from reoccurring..
Category
appliance repair
Jill M.
5.0
01/06/2016
Showed up on time. Quickly found and solved the problem with our dishwasher. A very clogged trap. Courteous, professional and only charged the original service fee since it was an easy fix. Happy dance!
Description of Work
Discovered that our trap was clogged for the dishwasher. Cleaned it out and did not charge more than the service fee. Very nice, professional service.
Category
appliance repair
Les Y.
5.0
12/26/2015
It took a second visit to bring the part even though I emailed the model number and what the part needed.
Description of Work
Replace the valve in a dishwasher
Category
appliance repair
Jennifer J.
5.0
12/20/2015
He was on time, Polite, Professional and cleaned up his mess when he was done.
Description of Work
The technician performed at diagnostic on my refrigerator. He seemed to be forthcoming about the problem and the cost to resolve the issue. Ultimately, he advised that it wasn't worth the cost to repair and that it would be better to buy a new refrigerator. I appreciated the honesty.
Category
appliance repair
Jacqueline M.
1.0
11/27/2015
I left a message for provider, phone call was never returned.
Description of Work
Nothing
Category
appliance repair
William B.
5.0
11/14/2015
We had a very knowledgeable technician who figured out a dangerous gas leak problem on our stove.
Description of Work
Diagnosed a diffiicult problem with our gas range.
Category
appliance repair
Debbie F.
3.0
10/20/2015
The technician was a very nice young man. I did not use them as I was uncomfortable with their proposed solution and costs. I obtained the services of another company and was very pleased with the results.
Description of Work
He came and assessed the situation. I knew right away that this job was something he was not able to do. He tried to get someone to come to help him pull out the refrigerator from the wall. It took two days before he responded. Keep in mind that I had a water leak. Then he told me it would be $350 for the two of them to come to my home. This did not include any services. I passed on the offer.
Category
appliance repair
Marion B.
5.0
09/01/2015
It went really well he had given me tips what I should do and what he recommended for me to do with my fridges. So yeah, I am really relieved that for the consultation and estimate of the gravity of the repair that was needed for both fridges, and to think I only did pay for one, but he was willing to give my other fridge a check just to ease my mind why the alarm for my fridge is not responding, so yes, I am pretty satisfied to shell out the $75 I was charge to have them come over and see what was wrong with my fridge and now I got a second hand one in mint condition, I am pretty happy with it, it looks better than my old fridge, so yes, my service guy was named Matt and I would recommended them to anyone, he is pretty helpful and prompt with his service.
Description of Work
After careful examination he told me that my freon broke from the fridge that I had him examined, and without charging me extra, I had him see why I cannot turn off the alarm from my other fridge, and yes, also this fridge has a freon leaking. So he really helped me a lot knowing what was wrong with my fridges, without having to charge me extra for it. And he had also hauled my broken fridge free of charge, it was cheaper to buy a new one than to have it repair for almost the same cause as a new fridge.
Category
appliance repair
marilyn F.
5.0
08/15/2015
My 17 year old Kenmore washing machine needed to be repaired (this is first repair). Spin cycles stopped working. I called UR Service on 8/13/2015. I was given an appointment for the next day with a window between 9 am to 11 am. Technician arrived within that time frame. He was very professional. He explained what was wrong and showed me what was broken. He was able to repair the machine. He was very informative. I felt he went above and beyond for this job. I was very relieved that he could fix it and I was happy with the cost since I was expecting for him to tell me "not worth fixing"! I do not want to replace my washer and dryer. My dryer has not needed any repairs yet, however, when it does I will call UR Service.
Description of Work
Repaired washing machine.
Category
appliance repair
Sharon Z.
5.0
08/07/2015
I was able to take care of my problem without paying for an estimate.
Description of Work
He was very informative and suggested an alternative to paying him for an estimate.
Category
appliance repair
Nikki W.
5.0
07/30/2015
After calling the LG customer support due to finding melted light cover and hot refrigerator, I looked online for the LG recommended service providers. Not impressed with the information I found for the recommended service providers, I logged onto Angie's list and choose a local appliance repair place. At Ur Service Appliance Repair , scheduling was easy. The repairman, Matt, was on time even thou I was not. He was patient, listen to my issues, evaluated the refrigerator and said I had an electrical fire and I was lucky it did not short out the lights. The control board was surging, you can hear it when the appliance is plugged in. Unfortunately he did not have the parts available, but provide me all the information needed to order the parts directly. Once the parts came in, Matt promptly returned to install.
Description of Work
Diagnosis problem with LG refrigerator. Provide me with parts numbers and web site to purchase parts. Once parts were received the tech promptly installed them.
Category
appliance repair
janet B.
5.0
07/22/2015
He was fine. I would use them again.
Description of Work
I used At UR Service Appliance Repair to repair my washer and dryer.
Category
appliance repair
Pamela B.
5.0
06/04/2015
After noticing late yesterday that I had a problem, I called them at 8:30 and before 11:30 they were finished and my machine is like new again. From the beginning, talking with the charming Ana on the phone who scheduled the appointment - - to the prompt Matt who called to make sure he had the right equipment with him before he showed up. Everything was flawless. Nice, neat, prompt, thorough, respectful, and efficient. What a great company. I highly recommend them.
Description of Work
Replace water pump on front loading washer.
Category
appliance repair
Steven D.
1.0
03/19/2015
Fail! Advertised that they service entire inland empire, but they do not.
Description of Work
I contacted At UR Service based on their reviews. It clearly states in their information that they serve the Entire Inland Empire". I live in Palm Springs and they stated that they do not service Palm Springs.
Category
appliance repair

Service Provider Response

We apologize for the bad/fail experience you had with us...We can see the frustration we may have caused you by reading the review you left us. Grading us an "F" in all categories even do we never had the opportunity to serve you. Customer satisfaction is our priority as you can tell by our reviews, we strive on giving our 110% that's why our reviews are top rated and its what makes people who want the best to call us just like you did. We appreciate your feed back which will make us review our advertisement. Once again we apologize and thank you for your consideration.
Violet A.
5.0
10/29/2014
Michael scheduled to arrive between 1-3 and was very prompt. On arrival, he inspected the water leakage problem; my husband asked him to put in plastic tubing to replace the worn copper fittings. He ordered the part and scheduled to be here on 10/28/14. He arrived promptly when he said he would and immediately went to work replacing the coppery unit and installing a new shut-off valve to stop the leak. Within about half an hour, he was finished. Michael was prompt, efficient, very courteous and knowledgeable in his service. I would definitely recommend him and his company to any of my friends and neighbors who had a similar problem to mine. Thanks, Michael!
Description of Work
Michael responded quickly to my call and came to check out the problem (there was a leak in the water line to my ice-maker).
Category
appliance repair
Eileen Z.
5.0
10/24/2014
At UR Service came out to repair our washing machine recently and Michael Osborne did a tremendous job. He carefully diagnosed a very difficult and complex problem and resolved our issues. He was so professional, careful and helpful. He also mentioned to me that it might be valuable for me to ensure that my dryer was regularly serviced to prevent fires from lint build up around the electrical parts of the dryer. I asked if he would help with this and upon opening up the dryer, it was apparent that I had already had a fire inside and it was extremely fortunate that Michael was there to clear out the lint on the inside to prevent further fires. Michael was a lifesaver. I would highly recommend Michael's and the company's service.
Description of Work
Repair Washing Machine and complete maintenance on Dryer
Category
appliance repair
David H.
5.0
10/03/2014
It was excellent. He was very good at communicating what was wrong and what needed to be done, even on the phone. Excellent communication.
Description of Work
Repaired a gas dryer.
Category
appliance repair
cheryl K.
5.0
08/07/2014
Their technician Michael phoned and provided a time when he would arrive. Tested the leaking washing machine and accurately diagnosed the drain pump that needed to be replaced. He then went to pick up the part and promptly returned to install it and re-test to insure that it was working properly. I asked that the dryer be cleaned; Michael pulled out both units, cleaned the floor below along with all the baseboards then disassembled the back of the dryer and cleaned out all lint and dirt as well as cleaned out the venting. I am very satisfied with their service and knowledge of appliances. I would use this vendor again.
Description of Work
Replaced the drain pump in the washing machine , thoroughly cleaned the dryer
Category
appliance repair, dryer vent cleaning

Phone

Address

6185 Magnolia Ave

Riverside, CA 92506

Other Information

Services offered

Large Appliance Repair

Services not offered

Small Appliance Repair

Payment options

Visa
MasterCard
Discover
American Express

FAQ

At UR Service Appliance Repair is currently rated 4.7 overall out of 5.

At UR Service Appliance Repair is open:

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

At UR Service Appliance Repair accepts the following forms of payment: Visa, MasterCard, Discover, American Express

No, At UR Service Appliance Repair does not offer free project estimates.

Yes, At UR Service Appliance Repair offers eco-friendly accreditations.

Yes, At UR Service Appliance Repair offers a 10% senior discount.

Yes, At UR Service Appliance Repair offers warranties.

At UR Service Appliance Repair offers the following services: Large Appliance Repair

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