About us
We are a locally owned and operated company with over 32 years of experience. We value honesty, integrity, and stand behind our work. We are a licensed CA contractor for swimming pools, spas, and hot tubs. We specialize in a variety of hot tub spa repairs, pool heater repairs, and equipment installations. We have earned a solid reputation and pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients. We are an authorized service provider for Maax Spas, Tuff Spas, Strong Spas, Divine Spas, Clearwater Spas, Vita Spas, and Evolution Spas.
Business highlights
16 years of experience
Services we offer
Hot Tub Repair, Pool Spa Control Systems , Pool Spa Heaters , Pool Spa Pumps , Pool Spa Repairs
Accepted Payment Methods
- CreditCard
Reviews
5.042 Reviews
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Filter reviews by service
Showing 1-25 of 42 reviews
Deborah H.
Jul 2023
Hot Tub or Spa Repair or Service
Our spa needed three rather large ticket items repaired or replaced so Mike recommended buying a new spa instead. He could have made money if we had chosen to have it fixed but he was honest with us and we appreciate that.
BARBARA B.
Jul 2023
Hot Tub or Spa Repair or Service
Mike was extremely helpful and knowledgeable. He went the extra mile to insure that my repairs were promptly and professionally completed. I would recommend he and his company to anyone needing spa repair.
Janel S.
Jun 2023
Hot Tub or Spa Repair or Service
Very nice and professional, knowledgeable about pools and hot tubs. He was honest and very helpful.
Nita E.
May 2023
Hot Tub or Spa Repair or Service
Mike provided timely service and then ordered part to complete the job. Part arrived and it was installed within couple days. Nice guy and great customer service.
John W.
Mar 2023
Hot Tub or Spa Repair or Service
Mike was one of the most professional guys I've worked with for a long time. He found the problem, fixed it and charged me just for the service call. We spa a lot and we were both very grateful.
Kevin H.
Dec 2022
Hot Tub or Spa Repair or Service
Very responsive and knowledgeable and all the work and cost was performed and charged as promised
Doug H.
Oct 2022
Hot Tub or Spa Repair or Service
Did an excellent job in replacing my spa pack.
Eric P.
Aug 2022
Hot Tub or Spa Repair or Service
So impressed on his commitment to his quote and timeliness of his service. A+ contractor!
Dee D.
Jul 2022
Hot Tub or Spa Repair or Service
Professional, quick response
Ryan D.
Jul 2022
Hot Tub or Spa Repair or Service
Mike is the best. Super friendly and knowledgeable. EXTREMELY affordable. I should have called them a year ago. If Your jacuzzi breaks call them!
Anne F.
Feb 2021
Hot Tub or Spa Repair or Service
The project was completed expeditiously and professionally. Iâ m so happy gone advisor referred me to Nelson pool. Mike is the absolute best
Nathan V.
Nov 2020
Hot Tub or Spa Repair or Service
Great service!!
Robert S.
Jul 2020
Hot Tub or Spa Repair or Service
Quick response.
Gail S.
Jul 2020
Hot Tub or Spa Repair or Service
Steve really new his stuff and gave us some valuable maintenance suggestions.
Tim R.
Jul 2020
Hot Tub or Spa Repair or Service
Mike did a great job, diagnosed the problem quickly and as soon as he got the parts in, he was here installing them. He kept me informed about the parts which were difficult to get due to the pandemic. He did a great job and it works great. I recommend Nelson Pool & Spa Repair.
Cynthia D.
Jul 2020
Hot Tub or Spa Repair or Service
Ask for Mike. He was excellent, very knowledgeable, honest, and thorough when explaining what was wrong with our hot tub. He fixed everything in a timely manner and came back when we called to let him know that something was wrong. He fixed the problem in less than an hour. Plus he was very nice. I would recommend anyone to this company.
Jim C.
Jun 2020
Hot Tub or Spa Repair or Service
Very professional staff and great customer service. I was impressed with Mike. He had to replace the heating element. He anticipated the needs of my brand and brought the parts with him. He had my spa working great within about an hour!
Doug F.
Jun 2020
Hot Tub or Spa Repair or Service
Henry R.
May 2020
Hot Tub or Spa Repair or Service
Frindly,professional and keeps you informed. 3 stars for value is because of parts cost.Mostly 3rd party.
Stephen M.
May 2020
Hot Tub or Spa Repair or Service
Professional-knowledgeable-friendly
Tom E.
May 2020
Hot Tub or Spa Repair or Service
Good experience
JJ F.
Apr 2020
Hot Tub or Spa Repair or Service
Super professional, got job done quickly, very clean and knowledgeable about equipment and super experienced on all functions for pool and spa. I highly recommend Mike and his father and what nice humble hard working men that delivers their promise and has genuine care for their profession.
Jim H.
Apr 2020
Hot Tub or Spa Repair or Service
Mike our Tech was Honest - Freindly and Knowledgeable ...
Jim V.
Feb 2020
Hot Tub or Spa Repair or Service
Mike was great! Highly recommend him.
Elizabeth B.
Feb 2020
Hot Tub or Spa Repair or Service
Mike was Extremely knowledgeable and very profesional and friendly. He figured out what the problem was and gave us options. He sent us estimates the same day, and did not put any pressure on our decision. We have contracted with him to do full repairs. Even though the company is based out of Sacramento, Iâ m truly glad he responded quickly to our Home Advisor request. (We had called local spa repair folks multiple times with no response prior to contacting Home Advisor.) Thank you, Nelson Pool and Spa Repair.
Licensing
Licensed*
Trade License Number
1052821
Trade License Locale
CA
Trade License Expiration
04/30/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Nelson Pool & Spa Repair is currently rated 5.0 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Nelson Pool & Spa Repair accepts the following forms of payment: CreditCard
No, Nelson Pool & Spa Repair does not offer free project estimates.
No, Nelson Pool & Spa Repair does not offer eco-friendly accreditations.
No, Nelson Pool & Spa Repair does not offer a senior discount.
No, Nelson Pool & Spa Repair does not offer emergency services.
No, Nelson Pool & Spa Repair does not offer warranties.