Inside Moves Relocation Service

Due to their very high rating in a local magazine I decided to call Inside Moves Relocation Service . We spoke about all the procedures and  they provided a rough estimate. When they came to perform the work one employee was not as professional as the other. Furniture was damaged and chipped. It was not tightly wrapped as it should have been. The manager stated he would work with that employee and address the mishandling of my belongings.  They took their time and addressed more work than needed. I had no idea how long they were working due to stress and working on other things.  I did not need them for the extra work. They charged me for more than 8 hours. The time that was more than 8 hours they charged me a time and a half. I requested earlier that they leave and I handle the rest of the work but they kept working.  We argued but we never negotiated a lower price. I later called to discuss the matter. I told him I think if he is going to charge a time and a half he should notify the customer prior to the 8 hours. This will allow the customer to shift priorities.  He stated he will make sure to do that in the future.

The move went beautifully! Toby and Danny did a wonderful job of carefully wrapping our furniture (including a player piano with stained glass), and everything arrived in perfect condition. In addition, they were extremely friendly, efficient in their work, and professional in every way. Moreover, their price came out less than they had originally estimated (and less than the competitions' estimates). Finally, the company's manager, Ted, was very flexible and understanding when I had to postpone our move a couple of times. I learned about "Inside Moves" through Angie's List, and I would absolutely hire them again for any future moves.

Very well. Based on a recommendation from another service provider, I asked Ted to come out to give an estimate. He was professional and knowledgeable, yet with an irreverent streak that we appreciated. He provided an estimate, which was right in the middle of the ones we had received. On the day, his crew of 5 arrived on time (even a little early) and ready to work. Toby, the leader of the team, delegated the work quickly and effectively. Not a minute wasted. And so went the loading, and then the unloading. Ted slightly underestimated the final cost, but his crew worked so efficently that I don't know how it could have been done faster given the task at hand. And so far, as we open the boxes post-move, nothing broken. I would use them again.