Water Heaters Only, Inc

Chris did a great job. Had a water heater in stock, so was able to complete the job the day he showed up for the estimate. Only 4 Stars, because he was 17% higher cost than competitor, but he was able to complete the job the same day.

They were an A+ provider to work with, accommodated my schedule and their were quote was on the lower end of the quotes I received.

Great - the installer, Loni, was extremely knowledgeable and helpful. He arrived with everything he needed and was fast, thorough and did a very neat job.

Discovered our problem on 1/14/19, called the company and had a new water heater delivered and installed by 3 pm on 1/15/19. Chris installed the new heater with new straps and new supports and explained how everything works. We could not be happier with him and the installation. This company is highly recommended for anyone needing a new water heater.

Loni did an excellent job. He was professional, on time, courteous and I'd use this company again.

Excellent service. Technician Toa was friendly and professional. Would recommend using this company for future projects.

Punctual and efficient. Employee didn't explain much, said they have a standard water heater they use and that's that. I'm ok with that. But others might want more information, to pick something out. I didn't feel like he was scamming me, it's just a standard price. I like that. Nothing unusual or odd additional fees to consider.

So use these people if you want to pay top dollar for a water heater. I called them about getting our 50 gallon water heater replaced as it was leaking. The woman on the phone asked for the Model # of the leaking unit. She asked if the unit was outside or in the garage. I told her that the unit is in the garage. She said it would be between $1250 to $1450. Fortunately, I contacted another highly reviewed company who asked me to text them some pictures - which I did. An hour later they sent me a price - $1600 for a fifty gallon unit. Today when the Water Heaters Only guy showed up, he asked me if I wanted a 50 gallon or a 40 gallon unit. I said that probably a 40 gallon unit would be fine since it’s just my wife and I. He quoted a price of $1800!! I told him I already had received a price of $1600 for a fifty gallon unit (which he asked to see). When I showed him the estimate, he said he would lover his price to $1650. Thankfully, I had that $1600 estimate. In the end I had him install the unit despite the fact that this company uses a “bait and switch” approach as I just wanted hot water again. I will NEVER do business with them again.

Great! Arrived as promised and job took less than I expected to complete. Highly recommend.

Called them yesterday and Steve showed up this morning on time, took a look at our old water heater installation and provided a reasonable quote for replacing it with a brand new unit plus a couple related upgrades. He was carrying exactly the unit we wanted so he expertly replaced it in record time. Great experience. Highly recommend.