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Water Heaters Only, Inc

Sink Installation, Swimming Pool Covers - Install or Replace, Garbage Disposal Installation,

About us

Water Heaters Only Inc is a full service water heater repair and replacement company. We offer same day service for water heater repairs and replacements. Our technicians arrive in vehicles stocked with water heaters and parts to solve your water heater problem (some exceptions apply). Water Heaters Only, Inc is known for dedication to customer satisfaction, a solid work ethic and quick service. Our technicians are continually factory trained in all aspects of water heating including tankless and energy efficient hybrid water heaters. Specializing in water heaters allows us to provide the lowest pricing and the highest quality service for any water heater problem. We guarantee the lowest prices and will beat any competitors onsite bid. Offering quick service, quality products and the lowest prices has earned us over 500,000 satisfied customers since 1968. Read our reviews and see for yourself why our customers rate us top notch. Water Heaters Only Inc is available 24 hours a day, 7 days a week and there is never an extra charge for night, weekend or Holiday service. Call now and speak with an expert for water heater advise or to schedule an appointment today.

Business highlights

Emergency services offered
57 years of experience

Services we offer

Repair & Replacement, Tankless Water Heaters., Water Heater Installation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9303 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%
Showing 1-25 of 303 reviews
Dan K.
Feb 2022
4.0
Yes, I recommend this pro
$3,400
Chris did a great job. Had a water heater in stock, so was able to complete the job the day he showed up for the estimate. Only 4 Stars, because he was 17% higher cost than competitor, but he was able to complete the job the same day.

Coco S.
Feb 2020
5.0
Yes, I recommend this pro
$1,750
They were an A+ provider to work with, accommodated my schedule and their were quote was on the lower end of the quotes I received.
Response from Water Heaters Only, Inc

"We were happy to get you back in hot water at your convenience! Thank you for the opportunity to provide you with "A+" service and save you a little money at the same time! We value your business."


Edmund P.
Jan 2020
5.0
Yes, I recommend this pro
Great - the installer, Loni, was extremely knowledgeable and helpful. He arrived with everything he needed and was fast, thorough and did a very neat job.
Response from Water Heaters Only, Inc

"We're so pleased that you felt your experience with our wonderful technician Loni was "A" rated! Thank you for the feedback. We'd love to know if there is anything we could have done differently, in your view, to improve our responsiveness. We've worked very hard over the past 52 years to provide the best possible customer service, so If there's a particular reason for the B rating please let us know, as we strive to grow from your feedback."


Jerry E.
Oct 2019
5.0
Yes, I recommend this pro
very good work.
Response from Water Heaters Only, Inc

"We're so pleased that you liked our Company. Thank you for the opportunity to service your water heater needs."


Sudeep D.
Apr 2019
5.0
Yes, I recommend this pro
Fast, professional and upfront. Very reliable
Response from Water Heaters Only, Inc

"We sincerely appreciate your feedback and value your business."


Betty F.
Jan 2019
5.0
Yes, I recommend this pro
$1,700
Discovered our problem on 1/14/19, called the company and had a new water heater delivered and installed by 3 pm on 1/15/19. Chris installed the new heater with new straps and new supports and explained how everything works. We could not be happier with him and the installation. This company is highly recommended for anyone needing a new water heater.
Response from Water Heaters Only, Inc

"It was a pleasure to get you back in hot water quickly and to your complete satisfaction. We were very happy to provide you with "A" rated service. Thank you for choosing Water Heaters Only, Inc."


Laurene S.
Jan 2019
5.0
Yes, I recommend this pro
Loni did an excellent job. He was professional, on time, courteous and I'd use this company again.
Response from Water Heaters Only, Inc

"We're so glad that you were pleased with our wonderful technician Loni! He's a really great guy as well. Thank you for taking the time to give us your valued feedback. We appreciate your business and we're thrilled to know you felt our service was "A" rated!"


Joel F.
Nov 2018
5.0
Yes, I recommend this pro
$1,700
Excellent service. Technician Toa was friendly and professional. Would recommend using this company for future projects.
Response from Water Heaters Only, Inc

"We really appreciate your kind feedback and recommendation. Thank you for choosing Water Heaters Only, Inc."


Robert O.
Nov 2018
5.0
Yes, I recommend this pro
$1,750
Punctual and efficient. Employee didn't explain much, said they have a standard water heater they use and that's that. I'm ok with that. But others might want more information, to pick something out. I didn't feel like he was scamming me, it's just a standard price. I like that. Nothing unusual or odd additional fees to consider.
Response from Water Heaters Only, Inc

"Your feedback is important to us, thank you. Yes, we do offer mostly one brand of water heater and this is mainly based on our 50 years of experience with using others. We provide the best possible quality parts, only, to our customers. Our work is always done to code so there can be more to consider in an installation than simply the cost of a water heater."


Kathleen C.
Oct 2018
2.0
$1,650
So use these people if you want to pay top dollar for a water heater. I called them about getting our 50 gallon water heater replaced as it was leaking. The woman on the phone asked for the Model # of the leaking unit. She asked if the unit was outside or in the garage. I told her that the unit is in the garage. She said it would be between $1250 to $1450. Fortunately, I contacted another highly reviewed company who asked me to text them some pictures - which I did. An hour later they sent me a price - $1600 for a fifty gallon unit. Today when the Water Heaters Only guy showed up, he asked me if I wanted a 50 gallon or a 40 gallon unit. I said that probably a 40 gallon unit would be fine since it’s just my wife and I. He quoted a price of $1800!! I told him I already had received a price of $1600 for a fifty gallon unit (which he asked to see). When I showed him the estimate, he said he would lover his price to $1650. Thankfully, I had that $1600 estimate. In the end I had him install the unit despite the fact that this company uses a “bait and switch” approach as I just wanted hot water again. I will NEVER do business with them again.
Response from Water Heaters Only, Inc

"Oh no, we're truly sorry for the experience you felt you had with our company, as it is not an accurate representation of who we are. Please be assured that we absolutely do not bait and switch. Water Heaters Only, Inc. has been in business for over 50 years. Providing the best possible service, before, during and after your work has always been our policy. We value you as our customer and would like very much to resolve this matter. Someone from our company will be contacting you. We appreciate your patience and understanding."


Bob S.
Sep 2018
5.0
Yes, I recommend this pro
$700
Great! Arrived as promised and job took less than I expected to complete. Highly recommend.
Response from Water Heaters Only, Inc

"Thank you for your confidence in our company to recommend us to others, that means a lot to us! We truly appreciate your valued feedback. Thank you for choosing Water Heaters Only, Inc."


Daniel H.
Aug 2018
5.0
Yes, I recommend this pro
Called them yesterday and Steve showed up this morning on time, took a look at our old water heater installation and provided a reasonable quote for replacing it with a brand new unit plus a couple related upgrades. He was carrying exactly the unit we wanted so he expertly replaced it in record time. Great experience. Highly recommend.
Response from Water Heaters Only, Inc

"It was so nice of you to take the time to give us your great feedback. We're so glad that you were pleased with or service. Thank you for choosing Water Heaters Only, Inc."


Raphael O.
Jul 2018
5.0
Yes, I recommend this pro
$3,000
Showed up on time. Completed work in a professional manner. Very satisfied.
Response from Water Heaters Only, Inc

"Wow, congratulations on 22 years with your old water heater! That's amazing! We were happy to provide "A" rated service and get you back in hot water quickly. Thank you for choosing Water Heaters Only, Inc."


James M.
Jul 2018
5.0
Yes, I recommend this pro
$2,400
Originally called to have 20 year old solar heated expansion water tank removed. However we realized the water heater was also 20 years old, well past its expected life span. We were give a quote of $2400 for a new tank, and to take both old tanks away. Was able to schedule for the next day, and took about 3 hours to complete. Professional and courteous.
Response from Water Heaters Only, Inc

"It was truly our pleasure to make heating water safe and up to code.for you. We hope you enjoy the added bonus of a much more efficient water heater, as well. Thank you so much for giving us the opportunity."


Donald M.
Jul 2018
4.0
Yes, I recommend this pro
$1,825
Good Service. Same day install on a Sunday. Doniel N. came early and did a great job. Only con was the price of the job. Very costly.
Response from Water Heaters Only, Inc

"Thank you so much for your feedback. It's probably been a while since your water heater has been replaces, so it's understandable that the cost now was a bit of a shock. As with everything prices have increased. Another thing that makes a difference is the necessity for work to fully bring the new installation up to code. Please be assured that you now have a safe reliable product that is warrantied and back by our 24/7/365 emergency phone service. Thank you for choosing Water Heaters Only, Inc."


George L.
Jun 2018
5.0
Yes, I recommend this pro
$1,600
It took a day, but they arrived early and did an excellent job
Response from Water Heaters Only, Inc

"Thank you for your feedback. We really work hard to make it out the same day, but sometimes due to circumstances beyond our control we are not able to make that happen. Thank you for choosing Water Heaters Only, Inc."


Kevin G.
Jun 2018
5.0
Yes, I recommend this pro
$6,500
Very well.
Response from Water Heaters Only, Inc

"Thank you, we appreciate your feedback and business."


Mike E.
May 2018
5.0
Yes, I recommend this pro
$1,895
Replaced my 20 year old water heater quickly with no fuss or mess. Appointment was made easily and truck came loaded with the right replacement just a few hours later. Loni did an excellent job, explained everything, and was very professional. Work included some earthquake upgrades. Excellent!
Response from Water Heaters Only, Inc

"We're so pleased to provide you with "A" rated service. Thank you for placing your trust in our company."


Kim M.
Apr 2018
5.0
Yes, I recommend this pro
$1,700
Very well. Loni did an excellent job. he was on time, courteous, and explained the work he was doing.
Response from Water Heaters Only, Inc

"Your feedback is very much appreciated. Thank you for taking the time and thank you for choosing Water Heaters Only, Inc."


April B.
Mar 2018
5.0
Yes, I recommend this pro
$559
We had the great displeasure of returning from vacation on a Saturday to find our hot water recirculator not working. We then had the great pleasure of talking with a very helpful young lady at Water Heaters Only, who scheduled an appointment, on the following Monday, for a technician to come out for a free assessment and estimate. On Monday we had the further great pleasure of working with the technician, Loni, who arrived on time (after we received a courtesy call from the office letting us know he was on his way). Loni was friendly, professional and knowledgeable, and, after examining our hot water heater and broken pump and asking some pertinent questions, he assessed the water heater was fine, but we did need a new recirculator pump. He gave us a written estimate, and explained why he chose the pump he was recommending, which I really appreciated. He also had a good suggestion for how we could easily set it up on a timer, if we wanted, and at a substantial savings. When I asked when we could schedule the work, he said he had a pump in his truck and was available to do the job immediately. I was so glad to not have to wait, since our water heater is at the opposite end of the house from the bathrooms, and we hated wasting all that water, waiting for it to get hot! Loni worked quickly and efficiently, and upon completion explained how the new/updated pump worked, and said to be sure to call if we had any questions or concerns. What started out as a major inconvenience, became a very pleasant experience overall, working with the office staff and with Loni. We highly recommend them and would definitely call again. Many thanks for the excellent service!
Response from Water Heaters Only, Inc

"Thank you for your feedback , we truly appreciate it."


Mark P.
Feb 2018
5.0
Yes, I recommend this pro
$1,475
Super experience in every way. I was so happy I did not try to install the water heater myself with limited knowledge and tools. I like to do everything myself around the house but this was an exception. Great service, great part and finished project looks and works great. Thanks.
Response from Water Heaters Only, Inc

"Thank you for giving us the opportunity to replace your water heater to code. We truly appreciated your business."


Khaled G.
Feb 2018
5.0
Yes, I recommend this pro
Called Water Heaters Only to see if they would come out to inspect/repair a malfunctioning water heater (pilot light out and wouldn't come on). They explained their price for service, told me that my water heater was not a standard one that they install, and that depending on the problem, they may have to order the part and return to install it when it arrived. They also gave me the phone number to my water heater manufacturer in case I wanted to call them. I was able to call the manufacturer and they successfully walked me through the process of lighting the pilot light. While I did not use their services, I though it was very honest and professional of them to explain their process (and any limitations) and offer me the number to the manufacturer. I will certainly consider them when I need to get a new water heater.
Response from Water Heaters Only, Inc

"We were happy to provide you with "A" Rated service. Please keep us in mind in the future when you need your water heater replaced. Thank you for calling Water Heaters Only, Inc."


Febin G.
Feb 2018
5.0
Yes, I recommend this pro
$1,800
Excellent knowledgeable technician.
Response from Water Heaters Only, Inc

"We were very happy to provide you with "A" rated service. Thank you so much for choosing Water Heaters Only, Inc. after first shopping around. Your feedback about our service was truly appreciated."


Clayton A.
Dec 2017
5.0
Yes, I recommend this pro
Very prompt, communicated arrival time well, gave us a quote which was reasonable, and very well spoken. They replaced our water heater and thermal expansion unit with new straps very quickly. Threw away our old unit and was very very clean. Ask for Steve.
Response from Water Heaters Only, Inc

"We pleased that you were happy with our service. Thank you for choosing Water Heaters Only, Inc."


JAY V.
Dec 2017
5.0
Yes, I recommend this pro
$1,600
They showed up promptly and assessed the water heater leak. We discussed several options and decided the best choice was to replace with a new gas tank water heater. A nearby supplier had one in stock. The old unit was removed and the new one installed in the same day. In fact, including travel time to the supplier, total time for the job was less than 3 hours.
Response from Water Heaters Only, Inc

"We truly appreciate your business and feedback, thank you. We were happy to get you back in hot water again! Thank you for choosing Water Heaters Only, Inc."

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Showing 1-25 of 303

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Water Heaters Only, Inc is currently rated 4.9 overall out of 5.
Water Heaters Only, Inc accepts the following forms of payment: CreditCard
Yes, Water Heaters Only, Inc offers free project estimates.
No, Water Heaters Only, Inc does not offer eco-friendly accreditations.
No, Water Heaters Only, Inc does not offer a senior discount.
Yes, Water Heaters Only, Inc offers emergency services.
No, Water Heaters Only, Inc does not offer warranties.

Contact Information

3520 HAVEN AVE, Unit K, Redwood City, CA 94063

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