Established in 1952, Marcucci Heating has over 8000 customers on file and is rapidly growing. We have proudly held an A+ rating with the Better Business Bureau since 1974 and are an award winning contractor on Angie's List. We accept cash, checks, Visa and MasterCard as acceptable forms of payment. Angie's List Customers are offered a special price of $95 for annual maintenance service for their A/C systems to get ready for the hot summer. As always, we also happily offer free estimates for new equipment installation.
Furnace Service & Installation / A/C Service & Installation / Wine Cooling Unit Service & Installation / Indoor Air Quality Services/ Duct Work Installation / Duct Leakage Testing / Duct Cleaning
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
6% | ||
2% | ||
3% | ||
0% |
"Hi [Member Name Removed], After reading your review, I wanted to "thank you" for bringing this to my attention. I am sorry you were not happy with the service that was provided. I have waived your service call fee. I hope you can give us opportunity in the future if you should need any HVAC needs."
"Hi [Member Name Removed]. We are sorry that one of your wires came loose which in turn made your AC not turn on. After our service technician finishes his work he always tests what was done to make sure that everything is working properly and he assured our office manager that everything worked when he left your home. We typically are able to work with all of our customers schedules and strive to be able to get our service technician out there same day, when needed, but with this heat wave that we are currently in we were booked much faster than normal. We tried to schedule you for the day after you called but you wanted someone sooner. Like our office coordinator told you on the phone, we are sorry about the inconvenience and we are willing to give you a free maintenance service. Again, we are sorry for the issue that has happened."
"Hi, I hope you know how much your review means to our business and I thank you personally for taking the time to write it. As always, we look forward to serving you again in the future and hope you're doing well!"
"Hi [member name removed]. I am really sorry that you had a bad experience with our company. We really would like to make you happy, that is our number one priority. I know that the owner has gone out to your home to try to make things right as well. Please contact us at the office, when you would like for us to fix these issues for you. Please feel free to call or email any time if you can think of anything else we can do to improve your overall experience in working with us."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.