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Lewis Carpet Cleaners & Floor Care Inc

4.7(
302
)
Carpets or Rugs - Clean at Home, Window Cleaning, Recovery Service - Water Removal,

About us

Office Hours Service hours Available after 6:00 pm

Business highlights

Se habla espanol
Emergency services offered
37 years of experience

Services we offer

11 step low moisture carpet cleaning, area rug cleaning, grout, marble and stone, repairs, tile, upholstery cleaning, water damage restoration

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7302 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%
Write a review
Showing 1-25 of 302 reviews
Jin D.
Sep 2021
1.0
$600
Their regular clean is really bad. The floor has little black dirt on it after the clean. The door has marks which can be wiped out easily. There are dusts on top of the outlets on the wall. The window clean is bad too, they didn't clean the exterior of one window and it's within reach, they have many excuses to not clean the window. Now I have to do all the clean all by myself, why would I spend money to hire these "professionals". I asked them to change another technician to fix the missed clean parts, first they said what I do is light clean, light clean is like that, then they me for more money to fix it. You'd better hire another company to do the clean.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Hi [Member Name Removed], Sorry that things didn't align with your service. As a company, we are always trying to improve, so your feedback is appreciated. We will go over your work order with the staff that processed it, and make changes so that we can avoid this is the future. Kind Regards, Lewis Cleaners"

Raymond L.
Aug 2021
5.0
Yes, I recommend this pro
Cleaning was good and quick
Carol B.
Jul 2020
5.0
Yes, I recommend this pro
$85
Very well. Cleaner on time.
David S.
May 2020
5.0
Yes, I recommend this pro
On time, efficient, badly stained carpet turned out great.
Bing Y.
Jan 2020
5.0
Yes, I recommend this pro
Pretty well and professional
Mark S.
Nov 2019
5.0
Yes, I recommend this pro
$1,500
Carpets &marble have been cleaned. Friendly and thorough technicians also provided clear information on methods and expectations,
ROBERT H.
Nov 2019
5.0
Yes, I recommend this pro
Excellent work over all. On time, courteous, knowledgeable & professional. Set right to work and explained what they were doing as they went along. Would hire again.
Angelina I.
Aug 2019
2.0
$450
The gentlemen that provided the service were not friendly when we opened the door to greet them. They just came in measured the furniture and quoted a lot higher than the original quote even though exact measurements were provided. Also asked me to sign the order even without giving any explanation. They did honor the original quote but did not offer the scotch guard on any other product for the after care. Unfortunately these gentlemen are reflective of the company and I am disappointed in the overall service.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thank you for the review we appreciate the review"

Iris N.
Jul 2019
3.0
$250
First of all, the carpet cleaners didn’t show up and then postpone to the following day and then show up 30 mins after the appointment. They finished the carpet steam cleaning. Later I found out a small patch of carpet was burnt. I won’t use them again.
Leon T.
Jul 2019
5.0
Yes, I recommend this pro
$220
They were super responsive, picked up phone over wknd, scheduled appointment the very next day, very reasonable quote with a few options to choose from and a job well done!
Steven R.
Mar 2019
5.0
Yes, I recommend this pro
$400
Very well. I liked the automated text messages with schedule confirmation, "on their way", etc. Actually arrived earlier than scheduled (after calling to check whether that was OK). Got all of the stains out. Carpet took 24h to dry, as they warned me in advance. Looks great now. Only irritant was their trying to upsell me to more services than I wanted, but that's no big deal, I just said no.
Sandy P.
Jan 2019
5.0
Yes, I recommend this pro
$300
Great. They came out and gave me a free estimate, I made an appointment and they arrived on time. I'm pleased with the work they did and though I did not check with other carpet cleaning services, I felt their price was reasonable for four bedrooms. We only moved out what we could carry. They also called with a follow up.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Michele K.
Dec 2018
5.0
Yes, I recommend this pro
$240
My carpets looked better than the day I moved in!
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Cerina V.
Nov 2018
5.0
Yes, I recommend this pro
Perfect, Sergio was attentive to our spots and had solutions for certain stains.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Michael B.
Nov 2018
5.0
Yes, I recommend this pro
$240
Arrived early. Did a great job on room and stair carpets.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Steven C.
Oct 2018
5.0
Yes, I recommend this pro
$250
Price was a bit high for the small job ($250) but the work was fine and I felt there was value for the services rendered. I would hire again
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Ione P.
Oct 2018
5.0
Yes, I recommend this pro
Loved this company. They were easy to deal with on the phone and in person. They arrived on time and were very careful not to let the cats escape. They turned a very tired old (and very dirty - ten cats, three children and one husband) into one that I am proud to own again. I shall definitely be using Lewis Carpet Cleaners again. I have put them in the contacts in my phone for next time. Thank you Lewis and Angie
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Caryn H.
Aug 2018
5.0
Yes, I recommend this pro
$1,000
Lewis Carpet did an excellent job. They arrived on time, asked all the right questions about what finish I wanted, how many coats we'd agreed on, about worn areas and tinting them to blend. Very professional regarding the work and clean up; definitely take pride in their job. I've used Lewis Carpets before for carpet cleaning and they are efficient at getting stains out of older carpets.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

BK L.
Jun 2018
5.0
Yes, I recommend this pro
$575
It went well. The servicemen were able to get a stain from a beverage spill out and cleaned a front entryway runner even though the coupon's fine print said I needed to bring the runner to their facility. This is a large house so I was surprised at how far their equipment was able to reach.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting [Member Name Removed] Carpets we will see you next time and don't forget to tell your friends. Rick [Member Name Removed]"

Don O.
Jun 2018
5.0
Yes, I recommend this pro
Very well given the condition of the carpets, he put a lot of effort into making it look as good as possible.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and [Member Name Removed]'t forget to tell your friends. Rick Lewis"

Lucretia L.
Jan 2018
5.0
Yes, I recommend this pro
$250
very well -- picked up, cleaned, delivered and added cleaning-services provided delivery. Excellent; Lewis is our go-to cleaner from now on.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

MARGARET W.
Nov 2017
5.0
Yes, I recommend this pro
$354
.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Clifford T.
Jul 2017
5.0
Yes, I recommend this pro
$100
Excellent work.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Terry P.
May 2017
5.0
Yes, I recommend this pro
It was pretty good. It was pretty competitive with Stanley Steemer and all those. He was very good. They were on time, and actually longer (inaudible). They were professional, very friendly guys.
Response from Lewis Carpet Cleaners & Floor Care Inc

"Thanks again for selecting Lewis Carpets we will see you next time and don't forget to tell your friends. Rick Lewis"

Clifford W.
May 2017
5.0
Yes, I recommend this pro
$700
.
...
Showing 1-25 of 302

Licensing

State Contractor License Requirements

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FAQ

Lewis Carpet Cleaners & Floor Care Inc is currently rated 4.7 overall out of 5.
Lewis Carpet Cleaners & Floor Care Inc accepts the following forms of payment: CreditCard
Yes, Lewis Carpet Cleaners & Floor Care Inc offers free project estimates.
No, Lewis Carpet Cleaners & Floor Care Inc does not offer eco-friendly accreditations.
No, Lewis Carpet Cleaners & Floor Care Inc does not offer a senior discount.
Yes, Lewis Carpet Cleaners & Floor Care Inc offers emergency services.
No, Lewis Carpet Cleaners & Floor Care Inc does not offer warranties.

Contact Information

2658 Spring St, #A, Redwood City, CA 94063

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